student handbook - Baton Rouge Community College

Communication Across CampusCommunication of information relevant to the prevention andmanagement of defaults is a school-wide effort.Information regarding borrowers’ academic progress andenrollment status are components of the data received byall relevant offices across campus, including the Bursar’sOffice. Accurate and timely communication among schoolentities and the Department ensure that the right aid isgetting to the right student…it also enables us to complywith regulations regarding standards of administrativecapabilities, accurate and timely reporting of borrowers’enrollment status, and satisfactory academic progress.Default Prevention and Retention StaffBRCC provides a dedicated staff to establish working relationships withborrowers from early in the students’ experience through repayment.The staff will also help with student retention activities which is a key toschool and student success, as well as default reduction.Section II-Late Stages of EnrollmentDuring the later stages of enrollment and after students have left school,there are several default prevention and management activities employedto help reduce defaults and ensure borrower and school success.Exit CounselingBRCC requires exit counseling for borrowers upon graduation ortransfer. Exit counseling is an effective way to prevent defaults and isoften the last opportunity that borrowers have to work with someone atBRCC regarding their loans. The counseling focuses on fully explainingrepayment plans and choices that fit the borrowers’ needs. BRCC usesexit counseling as an opportunity to clear up any misconceptionsstudents may have about their loan obligations and re-emphasize theconsequences of default.WithdrawalsMany borrowers who default on their loans are borrowers whowithdrew from school prior to completing their academic programs.These borrowers, who are at the highest risk of default, can oftenbe identified while still on campus. Early identification and timely89