The Relationship Between Employee Engagement and Human ...

9. If the above analysis is helpful to your organization, repeat the analysis with the most important HRmetrics when data from your next employee survey are available. This is how you can track changesover time, looking for positive trends in engagement and HR outcomes.1 Lowe, G. (2012). How employee engagement matters for hospital performance. Healthcare Quarterly15 (2):29-39.2 Gibbons, J. & Schutt, R. (2010). A Global Barometer for Measuring Employee Engagement. ResearchWorking Group Report 1460-09-RR. New York: Conference Board. Also see: Macey, W. H. & Schneider,B. (2008). The meaning of employee engagement. Industrial and Organizational Psychology, 3–30;Harter, J. K., Hayes, T. L., & Schmidt, F. L. (2002). Business-unit-level relationship between employeesatisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of AppliedPsychology, 87, 268–79.3 Lowe, G. (2012). How employee engagement matters for hospital performance. Healthcare Quarterly15 (2):29-39.4 Factor loadings for the 6 items range between .77 and .89 (i.e., these items measure the sameunderlying concept – engagement) and the Cronbach’s reliability alpha is .92. The engagement scale hasa range of 6 to 29 (5 items are measured on 5-point ‘disagree-agree’ scales, and one item is measuredusing a 4-point scale), a mean of 20.4, and a standard deviation of 5.2.5 Tested using Cronbach’s alpha, a statistic that has a range of 0 to 1, with closer to 1 being better.6 Lowe, G. (2012). How employee engagement matters for hospital performance. Healthcare Quarterly15 (2):29-39.7 33% (n=3,323) of all respondents are in the low category, 39% (n=3,958) are in the medium and 29%(n=2,925) in the high engagement categories.8 Lowe, G. (2012). How employee engagement matters for hospital performance. Healthcare Quarterly15 (2):29-39.9 Ontario Hospital Association. (2010). OHA-NRC Picker Employee and Physician Experience SurveysAction Planning Guide, 3.10 Holtom, B.C., Mitchell, T.R., Lee, T.W., & Eberly, M.B.. (2008). Turnover and Retention Research: AGlance at the Past, a Closer Review of the Present, and a Venture into the Future. The Academy ofManagement Annals 2 (1):231-274.Engagement - Human Capital Performance Report26