Agenda Reports Pack (Public) 15/10/2012, 19.00 - Meetings ...

Agenda Reports Pack (Public) 15/10/2012, 19.00 - Meetings ... Agenda Reports Pack (Public) 15/10/2012, 19.00 - Meetings ...

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prevention methodology that meets legislative requirements andaligns with the Housing Strategy, Scheme of Allocation, and theCouncil’s working households’ agenda.3. THE CONSULTATION PROCESSWho we engaged with3.1 The consultation process involved consultation with three coreaudiences:• Council tenants and leaseholders representatives who were sent aletter from the Cabinet Member with the four strategy documents.Other residents of the borough were able to contribute to the processthrough use of the Citizenspace consultation portal.• Council staff both within the Housing and Regeneration Directorate andwider staff membership, particularly staff responsible children and theelderly agendas as well as staff responsible for vulnerable adults suchas people with dependency issues, and victims of domestic violence• Key agencies responsible for approving and/or delivering the HousingStrategy document, e.g., Mayor of London (who has to ensure that thelocal strategy is in broad compliance with his own regional document);private and affordable housing developers; providers of supportedhousing services; voluntary sector agencies; local advisory agencies.3.2 In addition to the four draft documents, a housing strategy annex anddraft initial screening equalities impact assessment was circulatedeither by post to local interested parties and available on the Council’sCitizenspace consultation portal.3.3 The Council wrote to borough Tenants and Residents Associations;gave a presentation to the Tenants’ Borough Forum on 22 May 2012;attended a stand at the Tenants’ Conference on 14 July 2012; met withresidents when requested; convened two housing strategy meetings ofthe H&F Housing Association Forum on 18 May 2012 (before theofficial start of the consultation process) and 6 July 2012. One-to-onemeetings were held with housing association and homelessnessorganisation representatives on housing strategy matters and specificissues of interest. A meeting was convened with the Mayor of London’shousing representatives on 4 July 2012 (note of meeting attached asAnnex E). The Council also wrote to local Members of Parliament;Assembly Member; and contacted elected Members by email. Ameeting of the Housing, Health and Adult Social Care SelectCommittee discussed the housing strategy documents on 17 July 2012.The consultation process was also advertised on the Locata, theCouncil’s choice based letting application and also on the Communityand Voluntary Sector Association Hammersmith & Fulham website.Page 343

The Council’s own intranet was used to advertise the process tocouncil officers. Letters were sent to national housing bodies –Chartered Institute of Housing, Shelter, Crisis, National HousingFederation – and also London Councils. The documents were also thesubject of media attention in the national, regional and trade press.3.4 The consultation period was initially publicised as being from 22 May2012 to 18 July 2012, following approval by Cabinet of the documentson 21 May 2012. However, the process could not fully begin until afterthe ‘call-in’ period had expired. Letters and other email correspondencedid not begin being sent out until after the call-in date of 30 May 2012.To compensate for this, the consultation deadline was extended 25July 2012 to interested parties to ensure there was reasonable time forresponses.3.5 In total, there were a maximum of 114 respondents to the short onlinesurvey (see below). Some respondents did not answer certainquestions, meaning the number of responses varied according toquestion. Using the Council’s Citizenspace web-based consultationapplication, an eleven question online ‘short’ survey was prepared tocover key issues raised in each of the housing strategy documents.More detailed online surveys (which for consistency included thequestions in the short survey) were created for each of the fourdocuments. Set out below are summary comments on the keyquestions in the housing documents. The survey report is attached asAnnex F to the Cabinet Report. The more in-depth survey will be madeavailable and will help inform the policies and procedures processreferenced later on in this report.What did online respondents say?3.6 Focusing on the responses to the short online consultation survey, theresponses ranged from strongly agree; agree; neither agree, nordisagree; disagree; strongly disagree. Where respondents neitheragreed nor disagreed, their percentage response has been removed,hence the responses do not add up to 100%). On the issue of the threehousing strategy themes (identified in section 2.1), there was supportfor the approach being adopted:- Deliver economic and housing growth – 65% agreeingcompared to 18% disagreeing- Tackle economic and social polarisation – 55% agreeingcompared to 20% disagreeing- Manage a better, streamlined service – 59% agreeingcompared to 22% disagreeing• On the housing allocation scheme, there was strong agreement –80% - for the council’s proposals to verify needs at the point ofapplication, compared to 13% who disagreed. On stoppingPage 344

The Council’s own intranet was used to advertise the process tocouncil officers. Letters were sent to national housing bodies –Chartered Institute of Housing, Shelter, Crisis, National HousingFederation – and also London Councils. The documents were also thesubject of media attention in the national, regional and trade press.3.4 The consultation period was initially publicised as being from 22 May<strong>2012</strong> to 18 July <strong>2012</strong>, following approval by Cabinet of the documentson 21 May <strong>2012</strong>. However, the process could not fully begin until afterthe ‘call-in’ period had expired. Letters and other email correspondencedid not begin being sent out until after the call-in date of 30 May <strong>2012</strong>.To compensate for this, the consultation deadline was extended 25July <strong>2012</strong> to interested parties to ensure there was reasonable time forresponses.3.5 In total, there were a maximum of 114 respondents to the short onlinesurvey (see below). Some respondents did not answer certainquestions, meaning the number of responses varied according toquestion. Using the Council’s Citizenspace web-based consultationapplication, an eleven question online ‘short’ survey was prepared tocover key issues raised in each of the housing strategy documents.More detailed online surveys (which for consistency included thequestions in the short survey) were created for each of the fourdocuments. Set out below are summary comments on the keyquestions in the housing documents. The survey report is attached asAnnex F to the Cabinet Report. The more in-depth survey will be madeavailable and will help inform the policies and procedures processreferenced later on in this report.What did online respondents say?3.6 Focusing on the responses to the short online consultation survey, theresponses ranged from strongly agree; agree; neither agree, nordisagree; disagree; strongly disagree. Where respondents neitheragreed nor disagreed, their percentage response has been removed,hence the responses do not add up to <strong>10</strong>0%). On the issue of the threehousing strategy themes (identified in section 2.1), there was supportfor the approach being adopted:- Deliver economic and housing growth – 65% agreeingcompared to 18% disagreeing- Tackle economic and social polarisation – 55% agreeingcompared to 20% disagreeing- Manage a better, streamlined service – 59% agreeingcompared to 22% disagreeing• On the housing allocation scheme, there was strong agreement –80% - for the council’s proposals to verify needs at the point ofapplication, compared to 13% who disagreed. On stoppingPage 344

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