12.07.2015 Views

Subject Title - INSETA

Subject Title - INSETA

Subject Title - INSETA

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Chapter13Manage the FSP infrastructureThis chapter covers the following criteria:KNOWLEDGE CRITERIA:Describe what the operational ability requirements are that the FSP must meet. (Task 13)Explain what the requirement regarding financial soundness implies for the FSP. (Task 13)Explain the requirements in terms of monthly management accounts. (Task 13)Explain all processes and procedures required when handling complaints. (Task 13)Explain the requirements regarding advertising and direct marketing in terms of the Act.(Task 13)© <strong>INSETA</strong> - Section 1 12a 229

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