Web Content & Editorial - Royal United Hospital Bath NHS Trust

Web Team ServicesOur core service1.1. MaintenanceApproximately 5,500 web pages make up the 3 RUH websites described inthe introduction. The team adds, remove and amend information on the sitesas directed by the organisation or the team’s maintenance schedule.1.2. Designa. New pages & Sectionsb. Microsites1.3. NavigationLinks that allow you to move from one section to another via a logical andobvious route. The aim is always to get a user to the relevant informationwithin three clicks1.4. Search Engine maintenance and updatesUpdates and maintenance are done on a weekly basis, or whenever newpages have been added or removed, to ensure the search function on thewebsites perform properly.Where appropriate the team will contact departments and request information;suggest reviews of the information on the site(s); or, suggest a redesign of the webpages.The Web Team aims to complete emailed requests for amendments within 24hours and most are done on the day the request is received. When workloadsdemand it, requests will be triaged and work carried out accordingly.Where appropriate, normally for new pages or complex changes, one of the team willcontact the client (author) to discuss the changes and the target date for publication.A link to the development site may be sent to the client, prior to publication to allowthem to review and approve the page(s).Document name: Web Content and Editorial Policy Ref: 321Issue date: October 2012Status: ApprovedAuthors: Louette Eagles and Pete Suters Page 4 of 27