Make an Environmental Complaint - Offaly County Council

PARTBWhattoSayandDo4When you are seeking to resolve an environmentalproblem, whether you are at Step 1, 2 or 3, keep thefollowing things in mind.Keep a recordFollow upIf you have chosen to get in contact by phone, it isYou may wish to follow up any phonegood practice to take note of the date and time ofcalls in writing or by e-mail. If so,the call, the name of the person you spoke to, themake sure you keep a copy of anymain points of the conversation, what actions havecorrespondence. This information maybeen undertaken by the person contacted andbe useful in later steps of the process.by yourself. Where further calls are made the sameinformation should be taken and retained.check24th April 11ammr samplemanDetails are importantfollow up with...Give as much detail as possible –Who? What? When? Where? !!On-line formYou can also use the EnvironmentalComplaint Form available on thelocal authority’s or EPA website andalso at the local authority or EPAoffices. Contact details, including website addresses,for all local authorities and the EPA can be found atthe back of this leaflet. Again, please remember tokeep a copy of all correspondence.