Developing a Standard Enterprise Architecture Practice White ... - Intel

Developing a Standard Enterprise Architecture PracticeIT@Intel White PaperAccordingly, in 2006 we standardized ona single enterprise architecture tool set.Previously, disparate groups of enterprisearchitects used different tools to createand maintain architectural information. Inconjunction with this, we created a commonrepository and a single portal for accessingour standard processes, templates, and tools.Standardization made it easier to reuse andshare architectural artifacts such as diagramsand reports across Intel. This helped promotereuse and improve the quality and consistencyof deliverables.GOVERNANCEStrong governance is essential to develop aconsistent enterprise-wide practice and tohelp ensure that IT projects comply with theestablished architecture standards.Our initial steps included defining a set ofenterprise architecture principles that weuse to guide our architecture policies andstandards. These principles include enablingbusiness strategy, designing solutions withthe end user’s needs in mind, and addressingproduction support requirements.IT Building CodesWe created IT Building Codes designed to alignprojects to the relevant architecture. Theycontain policies, standards, and proceduresfor project areas such as security, usability,and hosting.Each project must assess which codes arerelevant and then use a scorecard to measurecompliance. Compliance involves adherence tospecific Blue Books, the use of the appropriatetools, providing required documentation, andother requirements. This self-assessmentmodel simplifies project management byallowing project managers to make moredecisions themselves, consulting with anenterprise architect only as necessary.Streamlining Decision MakingIn 2007, Intel IT adopted a standarddecision making methodology for useacross the IT organization, including theenterprise architecture group. By applyingthis methodology, we identified the needfor a top enterprise architecture technicaldecision making body. We call this body theEnterprise Architecture Council (EAC).The EAC approves, promotes, and enforcesarchitecture technical standards. It includesIntel IT senior management and is chaired bythe head of the Intel IT enterprise architecturegroup. The council creates committees thatrecommend ratification of changes to BuildingCodes; audit compliance to architecture; andapprove waivers. There are also workgroupsand committees focused on specificarchitecture topics.Talent DevelopmentTo translate business needs into technologyarchitecture, enterprise architects at Intel areexpected to speak the language of businessand acquire Business Architecture skills.We established a series of programs andforums to facilitate the development ofa broad, common skill set and to createa culture that unifies architects withdifferent backgrounds. For example, weprovided opportunities for enterprisearchitects to participate in an industrystandardcertification program, with thegoal of growing a worldwide, standardenterprise architecture competency. We alsoestablished an internal mentoring program.Our aim was to help architects becomeconversant with all four architecturaldisciplines—Business, Data, Application, andTechnology—and strengthen proficiency in bothstrategic and tactical architecture development.Ongoing forums provide opportunities forarchitects to learn and share information.Practitioners meet regularly to share bestknownmethods, network, and integrate Intel’senterprise architecture. These forums arereinforced by an annual internal conference,the Enterprise Architecture Summit.We also developed a handbook to helparchitects learn or refresh their memoriesabout specific enterprise architecture topicsand a newsletter to share interesting projectsand successes.Assessment andContinuous ImprovementBased on the results of a broad Intel IT internalreview in 2007, IT management requires thatthat we provide an assessment of continuingefforts to improve our enterprise architecturepractice.To do this, we use an approach called EnterpriseArchitecture Management (EAM), which is anelement of the IT Capability ManagementFramework (IT-CMF). Intel IT initially developedthe IT-CMF, and it is now part of the researchand education agenda of the Innovation ValueInstitute, a consortium of more than 50 industryand academic organizations (www.ivi.ie).EAM defines eight capability building blocksin three broad categories: planning, practices,and people. Within each of these areas,we assess the maturity of our practice,assigning a score from 1 to 5. Maturity isbased primarily on two factors: reach withinthe organization—from individual projects toenterprise-wide—and process sophistication.To manage the assessment, we establisheda core team that includes participants fromkey groups. The assessment results inspecific recommendations for improvementin each area. We continue to conductthese assessments annually; they havebecome the foundation of a continuousimprovement process. By implementingthe recommendations identified in eachassessment, we have achieved significantimprovements, as shown in Figure 3.www.intel.com/IT 5