Membership At A Glance_Jan13.pdf - AAA Carolinas

WELCOMEThis is your quick guide to some of the mostpopular benefits that AAA membership hasto offer. Take advantage of these valuableservices and discounts and you’ll see howquickly membership pays for itself.AAA LocationsWe’re opening new offices throughout the Carolinas to betterserve you! While some locations focus on either car care, insuranceor travel services, our AAA SuperStore concept offers convenient“one-stop shopping” for car maintenance, vacation planning and insuranceservices as well as bonus amenities like a complimentarycoffee bar, wi-fi, kid’s play area and TV. No matter what locationyou visit, we will continue to offer the great service you havecome to expect from AAA.800-222-4357AAA.com/OfficesExplore our SuperStores with aninteractive virtual tour at AAA.com/Welcome.1

Roadside AssistanceAAA’s history of service is based upon our world renowned abilityto provide assistance to stranded motorists 24 hours a day, sevendays a week. Actual benefits vary by membership service level.Contact us to learn more about your coverage.Towing ServiceTire ServiceFuel Delivery ServiceBattery ServiceLockout & Key ServiceExtrication/Winching ServiceRoadservice RegulatoryInformationTrip InterruptionReimbursementAuto/Stereo Theft ProtectionLegal Defense Reimbursement800-AAA-HELP 800-222-4357AAA.com/HelpDownload the free AAA Roadside App!2

VacationsAAA can help you plan your next vacation whether you choose totravel by land, sea or air, around the globe or around the corner,AAA can help take you there. Stop dreaming and start traveling.Call, visit AAA.com or stop by your local AAA branch today.CruisesMapsTourBook ® GuidesTripTik ® RoutingsAir TravelDisney Vacation PackagesLand ToursSoft Adventure Travel800-750-5386AAA.com/VacationsAAA’s expert travel agents are available weekdays forlive online chat consultation at AAA.com/Vacations.3

Show Your Card & Save ®There are more than 160,000 places to save using your AAA membership.Whether you’re shopping, dining out, traveling or visiting attractionsin the Carolinas and throughout the U.S.—your AAA card keepsmore money in your pocket.AAA.com/DiscountsFind out how fast your membership pays for itself withour savings calculator at AAA.com/Discounts.®Partners and discounts subject to change. Visit AAA.com/Discounts for a complete list of current partners and discounts.4

Car CareAAA goes beyond roadside assistance. Our ASE certified techniciansoffer maintenance and repair at state-of-the-art AAA CarCare locations throughout the Carolinas. Take advantage of cleanwaiting areas, free wi-fi, complimentary coffee, shuttle service andmore. Stop by a AAA Car Care facility and you’ll see what makesour service different.Oil ChangesA/C ServiceCV RepairAlignment and SuspensionCooling SystemsBrakesElectrical SystemsBelts and HosesOther Maintenance &Repair Needs800-720-0174AAA.com/CarCareStart saving today with our exclusive onlineAAA Car Care coupons at AAA.com/CarCare.5

Auto SalesAs a service to our members, AAA Auto Sales will help find yournext car, truck, van or SUV. We can locate just the right vehicle, atan excellent price and deliver it to your door. See for yourself howeasy the car buying experience can be.New or Pre-ownedTrade-ins AcceptedMulti-point InspectionFree Delivery anywherein the CarolinasExtended Service ContractClean CARFAX HistoryGAP InsuranceCompetitive Finance andLease RatesCar Reviews800-231-0338AAA.com/AutoSalesLet us walk you through our comprehensive process.Visit AAA.com/AutoSales to learn more.Scan this QR Code to downloadour free Auto Sales mobile app.6

InsuranceWhen it comes to auto, home and life insurance, there’s nobetter choice than AAA—your trusted companion on the road with acentury-long history of protecting the things you cherish. Call for yourfree evaluation and discover that no matter where you are in life, wehave an insurance policy made especially for you.Auto InsuranceLife InsuranceHome InsuranceBusiness InsuranceMotorcycle/Boat877-781-4161AAA.com/InsuranceFind out how AAA can save you money on your insurance.Visit AAA.com/Insurance for your free quote.7

Auto GlassOur experienced AAA Auto Glass fleet provides convenientreplacement or glass repair throughout the Carolinas. Our fastand professional service delivers total peace of mind.One-year ReplacementWarranty for AAA MembersWiper Fluid Rain-X Top-offCertified TechniciansConvenient On-site ServiceInsurance Claim AssistanceOriginal EquipmentManufacturer StandardsToll-free 866-822-1734AAA.com/AutoGlassAAA members get discounted rates on auto glassreplacements.8

CommunityAAA’s involvement in the community isn’t limited to what happenson the roads. In addition to serving as an advocate for the motoringpublic, we also understand the importance of supporting the communitythrough such avenues as charity work and local sporting events.AAA members even have the option of donating to Make-A-Wish byupgrading to a Carolina Panthers-branded AAA membership card.Make-A-Wish FoundationCarolina PanthersFoundation for Traffic SafetyNorth Carolina High SchoolAthletic AssociationAmerican Cancer Society MakingStrides Against Breast CancerSpecial OlympicsROHR RockstarsThe Harvest Center of CharlotteAAA.com/CommunityYou can have an immediate effect on your communityby upgrading to the Carolina Panthers-branded AAAcard. AAA contributes to Make-A-Wish for each cardrequested through AAA.com/Community.9

Driver EducationAAA works to make our highways a safer place for all users,whether we are motorists, passengers, pedestrians or cyclists. Ourservices and products empower others to join this movement.AAA Foundationfor Traffic SafetySchool Safety Patrol ProgramPre-teen/Teen Driving ProgramDriver Improvement Coursesfor Point Reduction andCourt ReferralMature Motorist ClassesTeacher Certification ProgramContinuing Education ProgramTraffic Safety Supplies& CoursesFleet CoursesOnline and In-classroomcourses availableToll-free 866-741-6668AAA.com/SafetyFind a AAA-approved driving school near youby visiting AAA.com/ApprovedSchools.10

AAA F.A.Q.QWhat are the toll-free phone numbers for AAA?ATravel..................................................................... 800-750-5386Road Service................................800-AAA-HELP (800-222-4357)AAA Auto Sales..................................................... 800-643-5339Health/Life Insurance................................ toll-free 877-766-6222Auto/Home Insurance............................... toll-free 866-315-1252Website Support....................................... toll-free 877-465-1127Member Relations/Reimbursements.......... toll-free 877-282-3682QHow many tows/service calls am I entitled to per year?AAs a general rule, you receive four calls per primary member, threefor the first associate, two for the second associate and one for eachadditional associate with a maximum of eleven service calls permembership year.QWhere can I get a complete listing of all AAA offices within the Carolinas?AFor a map of offices throughout the Carolinas and listing by city (includingaddresses and phone numbers) please visit AAA.com/Offices.QHow many miles of towing does my AAA membership give me?AOn the Basic membership you get three miles of towing includedin your membership. If you believe that you will need additionalcoverage, you may want to upgrade to our Plus or Premier membership,which extends your free towing up to 100 or 200 miles. Toupgrade your membership or get more information, visit us onlineat MyAAAMembership.com or call 800-477-4222.QWhat’s the difference between a Primary and an Associate member?AThe Primary member is the initial holder of the membership. Associatemembers may be a spouse or dependent child of the Primarymember. Dependent children must be under 26 years of age. To addan associate to your account please visit MyAAAMembership.comor call 800-477-4222.QDo you need my vehicle information?ANo. AAA covers you no matter what vehicle you are in, whetherdriving or riding as a passenger (as long as the vehicle is eligibleaccording to your specific type of membership). Because wecover you, and not the vehicle, we request that you be present withthe vehicle when requesting service. Add qualifying family membersto your membership as associates so they are covered if they aredriving your vehicle.QIf I am interested in AAA for my business, who do I contact?AFrom Corporate AAA Memberships to Fleet Vehicle Coverage, AAA ishere for your business. Visit AAA.com/Business for a listing of all thebusiness solutions AAA can help you with.12

AAA CAROLINAS HEADQUARTERS6600 AAA Drive, Charlotte, NC 28212800-477-4222 | aaa.comMB-04283-121373-MBRBRO (2/13)