Manual HAHSON SR8 PLUS - VTP UP

SR8-Plus Operation Manual73-100-810-I7 Troubleshooting7.1 Contacting Hanson Research Corporation for Technical SupportTo expedite your request for Technical Support, please supply the following information:1. Model and serial numbers of the instrument(s).2. System configuration.3. How long the equipment had worked before the problem occurred and how old theequipment is.4. Any background information, recent repairs, or parts replaced to date.5. How the system is being used, what the application is.6. Detailed information about the problem (what is working and what is not).7. Detailed troubleshooting steps that have been taken to date.7.2 Troubleshooting TableProblem Possible Causes Recommended ActionThe display is dark. The system is in stand by.(Both the “Power On” and“Stand By” status lights areilluminated)Press any key to exit the standby mode.Excessive vibration inthe system.The system is not plugged inor turned on. (The "PowerOn" light is off and the CPUlight is off.)The controller cable isdisconnected from the drivehead. (The "Power On" lightis off and the CPU light is onor blinking.)The controller is notoperational. (The "Power On"light is illuminated and theCPU light is not on orblinking).The belts are damaged.The belts are not adjustedproperly.Not all feet on bench.Verify that the power cord isattached to the back of thecontroller and that the powerswitch is turned on.Connect the controller cable tothe back of the drive head.Change the fuses in thecontroller, as directed in Section8.13. If the CPU light still doesnot come on, contact Hansonservice representative.Change belts as directed inSection 8.11.Adjust belts as directed in Section8.11.Adjust feet so that all are on thebench and unit is level.Section 7 Troubleshooting – 50 –