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herlife | business spotlightHU GH E SO P T IC I A N SI N Cby ann e. butenasLocated in the heart of Delmar, New York, at the famousintersection of Delaware and Kenwood Avenues, sits an oldVictorian home which houses one of the most time-honoredbusinesses in the area—Hughes Opticians. Established in 1987 byThomas Hughes, Sr., a New York State licensed optician and contactlens dispenser, Hughes Opticians has been helping the Capital Regionsee and look better for 25 years. Tom and his son, Tom Jr., bring yearsof experience in the industry, along with a large following of localclientele. With their team of unique employees, the Hughes create anatmosphere that is luxurious and chic, yet has the same aura of friendlinessand ease one sees in many family-owned businesses.The business has achieved such large success that they willbe opening their second location soon in Malta. The new HughesOpticians will be located in Ellsworth Commons, just seven minutesHughesOpticiansDelivering QualityEye Wear inMultiple Locationsfrom downtown Saratoga, and will boast the same designer sunglassesselection featured in the Delmar location at their attached sunglassesbusiness, Tommy Shades.Tom Hughes, Jr. has eagerly followed in his father’s footsteps,building upon the groundwork laid down by Tom Sr. He learned thetrade side-by-side with his father since he was a child. Tom Jr., a graduateof Mater Dei College, is also a New York State licensed opticianand contact lens dispenser. Now that he is taking the reins of the business,he hopes to continue a tradition of impeccable customer service.The business prides itself on having only the best in customer service,lens materials, tints and coatings on the market, the most coveted designerbrands from major metropolitan areas and a friendly and highlytrained staff. Why go anywhere else for your eye care needs?“I was born and raised in this business and was totally focused onit from a young age,” reflected Tom, who always knew that this wasthe profession that spoke to his heart. He refuses to rest on his laurels,expanding and improving the business alongside his father with eachpassing year.Now that the elder Hughes has cut back his time at the office,Tom Jr. is hard at work six days a week making sure all of his clientsobtain the best and most thorough eye exams. Hughes Opticians providesall lens types: single, bifocal, trifocal, progressive and emPower!electronic lenses, offering a variety of additional lens features, tints andcoatings to ensure that your new glasses are made perfectly for you.“Because there are so many fashionable designer frames outthere now, we see more people going from contacts back to glasses,”said Tom Jr. “We carry many exclusive brands that you just can’t getanywhere within a 200-mile radius from here.”Among the top designers in eyewear available at Hughes Opticiansinclude Airlock, Burberry, Chanel, Coach, Dior, Dolce &32 HERLIFEnewyork.com
Gabbana, Eyephorics 2.5, Fendi, Flexon, Gucci, John Varvatos, KateSpade, LINDBERG, Kazuo Kawasaki, Marc Jacobs, Mosley Tribes,Nike, Oakley, Oliver Peoples, Paul Smith, Prada, Ray-Ban, Swarovski,Tiffany, Tory Burch and Tom Ford.With so many stylish and desirable frames to choose from, manyHughes customers choose to have more than one pair of glasses. “Youonly have one set of eyes,” noted Tom. “Why not treat them well?Many of our clients purchase multiple pairs to provide them with awide range of looks.”Once customers have made their frame selection, they usuallydon’t have a lengthy wait time on getting their prescription put inthem. With their in-house lab, Hughes Opticians can provide 24-hourturnaround time in many cases. They also have hundreds of contactlenses in stock. If they don’t have what you need, they can usuallyorder it in by the next day.The staff is expertly trained and extremely knowledgeableabout the frames and lenses they sell. They can help determine whatproducts suit each customer best and the length of time it will take toprovide such services. Aside from Tom Jr. and Tom Sr., the HughesOpticians team includes Michele Hughes-Whelan, daughter and sisterto the Toms, who is also a licensed optician and graduate of MaterDei College. Jackie Livingston, a fashion merchandising graduate, isthe on-staff merchandising and marketing manager. She also assists inpersonal styling. Aubrey Jeune is the receptionist, front desk managerand insurance expert. In the lab, Kate Sipher oversees each job’s edgingand assembly, and Christine Hughes (Tom Jr.’s new bride) is theorder entry specialist, assuring each job is consistently monitored. Dr.Kerry Harbeck, the on-site optometrist for over 20 years, rounds outthe team. “We all get along very well,” said Tom. “This is a laidbackand positive environment.”It’s no secret that Tom brings a wealth of talent and expertiseto the practice, but he also brings his heart. “I love interacting withpeople and making them feel good about themselves,” he smiled.For more information on Hughes Opticians, visit them at 411Kenwood Avenue in Delmar, New York, call 518-439-4971 or go onlineat hughesopticians.com. ■HERLIFEnewyork.com 33
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