Audit of Residential Facilities, Final report - Division for Social Policy ...

the home as very poor, Umhlaba suggests that this may be cause for concern. Very unhappystaff members could potentially aim these frustrations at the residents. In addition, staff membersmay find themselves exploited for which some intervention by the department would berecommended. While this process provides a list of these homes, it would need to be followedup with amore in depth questionnaire to these homes, to ascertain where specifically anintervention would need to be aimed.5.2 ResultsKwaZulu NatalIn KZN the above process yielded the following results:KZN resultsPoor / Very Poor Fair / Good Excellent25%9%66%Homes Requiring InterventionHome Condition 24 hourcareDoctor Nurse AbusePolicyEmergencyProceduresStaffRatingResthaven Very Poor Yes Weekly Daily Yes Yes PoorHomeEkuphumuleni Poor Yes Never Never No No GoodOld AgedHomeEntokozweni Poor Yes Never Never No No ExcellentOld AgedHomeEmuseniCentre For theAgedPoor Yes Monthly Monthly Yes Yes Good70 | D S D A u d i t o f R e s i d e n t i a l F a c i l i t i e s