Audit of Residential Facilities, Final report - Division for Social Policy ...

however, in many homes the residents particularly commended the nursing staff and caregiversfor their care and commitment.The discrepancies between the views of management and staff were more seriously highlightedin this section where in the majority of homes their views were responses were contradicted bystaff. Some examples are demonstrated in the graph below:HUMAN RESOURCE ISSUESManagementStaff99%93%80% 77%65%87%63%80%67%57%34%37%i. Clear roles and responsibilities – Although the staff in 93% of the homes (376)indicated that they had job descriptions with clear roles and responsibilities, it wasacknowledged by both management and staff that the lack of funding meant that therewere fewer staff to do all the work, and often staff had to do more than what their jobdescriptions defined. The shortage of staff in one province “…it was particularly notedthat the shortage of nurses and care workers compelled staff to start washingresidents from around 2am every day…”48 | D S D A u d i t o f R e s i d e n t i a l F a c i l i t i e s