Audit of Residential Facilities, Final report - Division for Social Policy ...

iv.Residents committeeThe norms and standards indicate that there should be an effective residents committee, thatregular monthly meetings with proper agendas and minutes and regular reports to the residentsshould be given. It also notes that members of the residents committee are well equipped fortheir tasks.In only 65% of the homes (263) indicated that they had a Residents Committee that representedthe residents and their families. Residents in only 54% of these homes confirmed the existenceof a Resident‟s Committee. A reason for this could be that the Committee is not communicatingwith all, and therefore not representing the needs of the residents. Alternatively that they havebeen selected by a few people in management and peers so that the homes can account for aResidents Committee but that they do not serve the purpose of such a Committee. In one homethe Director attends the Committee meetings which were seen as defeating the purpose forwhich it was set up, and therefore, her presence is intimidating to the Committee. In most of thehomes where these committees exist, it was not very organised with some of them meeting on amonthly basis and others meeting twice a year.v. Role of the Board versus that of Management – The following responses reflectthat the role of the Board and that of management was not always clearly defined orunderstood.Role of the Board100.00%80.00%60.00%40.00%27.00% 24.00%97.00%78.00%63.00%54.00%26.00% 29.00%20.00%0.00%Day-to-daymanagementOverallgovernanceManagement ofdirectorManagement ofstaffManagementStaff46 | D S D A u d i t o f R e s i d e n t i a l F a c i l i t i e s