Audit of Residential Facilities, Final report - Division for Social Policy ...

Responses on policies from managementand staffManagementStaff97% 97% 98%90% 88%95%92%69%Are thereadmission criteriaAre there formalassessment toolsfor admissionIs there aconstitutionIs there a code ofconduct for staffi. Admission – There are formal assessment tools used for admission, which included adoctor‟s certificate and a financial statement of the applicant. Most of the homes use theDQ98 Departmental assessment form. Although most of the homes had a service levelagreement signed with the Department a number of homes (36) did not have theseagreements signed as part of their renewal with the Department. This created a lot ofanxiety amongst the homes as they were not sure what this means for them.The guidelines note that the homes should have a transformation plan to ensure the facility,its board, staff and residents are representative of the community they serve.ii. Non-discrimination – None of the homes had a written transformation plan and in mostof the homes the status quo has remained with very little attempts at transformation.All the homes said that their admission criteria were based on non-discrimination. While itwas clear that internal policies and procedures including the Constitution were in line withthe principles of the Constitution of the Republic of South Africa, and therefore nondiscriminatory,the practice in many of the homes was very different. Where homes hadgiven the appearance of having transformed, the following key issues were picked up inhomes across the country:40 | D S D A u d i t o f R e s i d e n t i a l F a c i l i t i e s