Audit of Residential Facilities, Final report - Division for Social Policy ...

CHAPTER 3FINDINGS OF THE STUDY3.1 IntroductionThese findings will be assessed against the Older Persons Act, SA Policy on Older Persons aswell as the Guidelines for Frail Care and the National Norms and Standards regarding acceptablelevels of services to older persons and service standards for residential facilities. It is important tonote that across the provinces only 61% of management and 26% of staff knew about the newnorms and standards. The lack of knowledge of these norms and standards was also reflected inthe current practices in many of the homes.Knowledge of Norms and Standards100%90%80%70%60%50%40%30%20%10%0%20%25%27%91%40%75%32%18%29%86% 89%41%4%32%58%23% 23%71%StaffManagementFour hundred and five (405) homes were audited in total. A few homes that were subsidised bythe Department refused to be part of the audit; in addition, some homes that were on the originaldatabase had become private and were no longer receiving a subsidy and were excluded as aresult.30 | D S D A u d i t o f R e s i d e n t i a l F a c i l i t i e s