Audit of Residential Facilities, Final report - Division for Social Policy ...

TABLE OF CONTENTSPAGEEXECUTIVE SUMMARY ............................................................................................................. 4WORKING DEFINITIONS ............................................................................................................ 4CHAPTER 1 INTRODUCTION TO THE STUDY ....................................................................... 161.1 Background.................................................................................................................. 161.2 Objective of the Study .................................................................................................. 161.3 Process Followed......................................................................................................... 171.4 Limitations of the Study ................................................................................................ 19CHAPTER 2 OVERALL CONTEXT OF OLDER PERSONS ...................................................... 202.1 Introduction .................................................................................................................. 202.2 Defining Aged .............................................................................................................. 202.3 The World‟s ageing Population .................................................................................... 202.4 Ageing in South Africa ................................................................................................. 212.5 Legislative Context for Older Persons .......................................................................... 28CHAPTER 3 FINDINGS OF THE STUDY .................................................................................. 303.1 Introduction ....................................................................................................................... 303.2 Findings ............................................................................................................................ 313.2.1 Medical Services in frail care facilities ........................................................................ 313.2.2 Social, Recreational and Outreach Services .............................................................. 363.2.3 Policies and Procedures ............................................................................................. 393.2.4 Governance and Management ................................................................................... 443.2.5 Staff and Volunteers ................................................................................................... 473.2.6 Buildings and Facilities ............................................................................................... 52CHAPTER 4 KEY INSTITUTIONAL ISSUES ............................................................................. 564.1 Role of the Department of Social Development ................................................................ 564.2 Governance ...................................................................................................................... 594.3 Management Capacity in Homes ...................................................................................... 604.4 Staffing ............................................................................................................................. 622 | D S D A u d i t o f R e s i d e n t i a l F a c i l i t i e s