Audit of Residential Facilities, Final report - Division for Social Policy ...

a. Checking and Verification of QuestionnairesThe Project Manager did the 1 st quality check once they have returned from the field.The Project Manager did an initial checking to ensure the following:That all relevant questionnaires have been completedThat all required staff lists, board members lists, attendance registers for groupdiscussions and residents lists are submitted for each homeThat a narrative report is submitted for each homeThe Project Manager would then submit all the above (with the exception of thenarrative report) to the data management team. Once received the data team did a 2 ndquality check of the data as follows:Recording of the home against the provincial lists and allocation lists providedChecking of the questionnaires to ensure that they have been correctly andentirely completedAny queries were raised by means of a Query Tracking Sheet. This recorded anyinconsistencies in the questionnaires and was referred back to the fieldworker tocorrectOnce this was returned to the data team, it was checked again and recorded assuchThe questionnaires were then captured in coded format for later data analysisAs a further quality check a verification exercise was conducted. This was done by choosing arandom sample of homes from each province, ensuring that each fieldworker is represented. Atelephone call was made to the main respondent of the home, usually the manager where aseries of questions were asked. This includes:Confirming the name of the respondentConfirming the name and address of the homeConfirming the fieldworker who conducted the visitConfirming the way in which data was collected, e.g. Did they conduct groupsessions, did they conduct document scanning, etcEnquiring as to how the respondent felt about the AuditEnquiring as the conduct and professionalism of the fieldworker18 | D S D A u d i t o f R e s i d e n t i a l F a c i l i t i e s