About Omneon MediaGrid - Harmonic Inc
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About Omneon MediaGrid - Harmonic Inc

About Omneon MediaGrid - Harmonic Inc About Omneon MediaGrid - Harmonic Inc

harmonicinc.com
from harmonicinc.com More from this publisher
29.11.2012 Views

Jumbo Frames Support Jumbo frames are a feature that allows for larger transmission sizes of Ethernet frames over a network. Omneon MediaGrid supports jumbo frames; however, every device on your network between Omneon MediaGrid and the client (including the client itself) must also support jumbo frames, with a common packet size, to take advantage of this feature. Network performance is severely impaired otherwise. Jumbo frames may improve transfer performance between Omneon MediaGrid and other devices on the network in some cases. However, an improvement will not always be obtained, depending on the devices’ ability to process data relative to the maximum network transfer speed available. The Network Switches are enabled by default. Refer to Configuring a ContentServer to enable jumbo frames on the remaining Omneon MediaGrid devices. Omneon strongly recommends that the Omneon MediaGrid be initially set up and tested with all other parts of the system infrastructure with jumbo frames disabled, to ensure correct functionality, before enabling jumbo frames. Omneon MediaGrid File System Driver Software Omneon MediaGrid file system driver software, installed on customer supplied desktops, communicates with the system to store and retrieve files. See the Omneon MediaGrid Release Notes for your particular client platform for the latest supported client operating systems. About Naming Files and System Elements The following table provides important notes about the naming of files, devices, hosts and file systems on an Omneon network. Element Notes Filename Clip Name Device Name Host Name Naming conventions follow Windows32 rules. In general, names can be quite long. Standard alphanumerics are allowed: a-z, A-Z, 0-9. Most characters, including spaces, are valid except: / \ : * ? < > | and the double quote character (“). Maximum name length is fifteen characters. Standard alphanumerics are allowed: a-z, A-Z, 0-9 also _ (underscore) and -(dash). 9 special characters are allowed for Device or Host names: ! ^ ( ) { } - _ ~ No spaces are allowed. File system Name Maximum name length is eight characters. Standard alphanumerics are allowed: a-z, A-Z, 0-9 also _ (underscore) and -(dash). 9 special characters are allowed: ! ^ ( ) { } - _~ No spaces are allowed. 6 Installation and Configuration Guide

Keep in mind the following additional points: • For an Omneon system with an Omnibus automation system, clip names are usually generated on the Omnibus side. To create clips for use on an Omnibus system, follow these guidelines: • Avoid creating long Omneon clip names that only differ in the last few characters as long Omneon clip names are truncated to 25 characters when Omnibus clip names are generated. • Avoid creating file (or clip) names that differ only in uppercase/lowercase iteration. Omneon MediaGrid correctly preserves the case of the file names and treats the files as separate. However, some operating systems (Windows most notably) and some applications do not properly handle file names that are identical except for differences in case. Technical Support Omneon provides many ways for you to obtain technical support. In addition to contacting your Distributor, System Integrator, or Omneon Account Manager, you can contact the Omneon Technical Support department as follows: For support in the Americas: • Telephone (Toll Free): +1(888) MPEG TWO (673 4896) • Telephone (Local): +1(408) 490 6477 • Email: omneon.support@harmonicinc.com • http://www.harmonicinc.com/services-and-support.cfm • ftp://ftp.omneon.com/Updates/Omneon/Current/ For support in Europe, Middle East, and Africa: • Telephone: +44 1252 555 450 • Email: omneonemeasupport@harmonic.com • http://www.harmonicinc.com/services-and-support.cfm • ftp://ftp.omneon.com/Updates/Omneon/Current/ For support in Russia and CIS • Telephone Number: +7 495 506 5981 • Email: RUsupport@harmonicinc.com • http://www.harmonicinc.com/services-and-support.cfm • ftp://ftp.omneon.com/Updates/Omneon/Current/ For support in Japan: • Telephone: +81 3 5565 6737 • Email: japansupport@harmonicinc.com • http://www.harmonicinc.com/services-and-support.cfm Omneon, Now Part of Harmonic 7

Keep in mind the following additional points:<br />

• For an <strong>Omneon</strong> system with an Omnibus automation system, clip names are usually generated on<br />

the Omnibus side. To create clips for use on an Omnibus system, follow these guidelines:<br />

• Avoid creating long <strong>Omneon</strong> clip names that only differ in the last few characters as long<br />

<strong>Omneon</strong> clip names are truncated to 25 characters when Omnibus clip names are generated.<br />

• Avoid creating file (or clip) names that differ only in uppercase/lowercase iteration. <strong>Omneon</strong><br />

<strong>MediaGrid</strong> correctly preserves the case of the file names and treats the files as separate.<br />

However, some operating systems (Windows most notably) and some applications do not<br />

properly handle file names that are identical except for differences in case.<br />

Technical Support<br />

<strong>Omneon</strong> provides many ways for you to obtain technical support. In addition to contacting your<br />

Distributor, System Integrator, or <strong>Omneon</strong> Account Manager, you can contact the <strong>Omneon</strong> Technical<br />

Support department as follows:<br />

For support in the Americas:<br />

• Telephone (Toll Free): +1(888) MPEG TWO (673 4896)<br />

• Telephone (Local): +1(408) 490 6477<br />

• Email: omneon.support@harmonicinc.com<br />

• http://www.harmonicinc.com/services-and-support.cfm<br />

• ftp://ftp.omneon.com/Updates/<strong>Omneon</strong>/Current/<br />

For support in Europe, Middle East, and Africa:<br />

• Telephone: +44 1252 555 450<br />

• Email: omneonemeasupport@harmonic.com<br />

• http://www.harmonicinc.com/services-and-support.cfm<br />

• ftp://ftp.omneon.com/Updates/<strong>Omneon</strong>/Current/<br />

For support in Russia and CIS<br />

• Telephone Number: +7 495 506 5981<br />

• Email: RUsupport@harmonicinc.com<br />

• http://www.harmonicinc.com/services-and-support.cfm<br />

• ftp://ftp.omneon.com/Updates/<strong>Omneon</strong>/Current/<br />

For support in Japan:<br />

• Telephone: +81 3 5565 6737<br />

• Email: japansupport@harmonicinc.com<br />

• http://www.harmonicinc.com/services-and-support.cfm<br />

<strong>Omneon</strong>, Now Part of <strong>Harmonic</strong> 7

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