ANNUAL REPORT 2004–05 - V/Line

ANNUAL REPORT 2004–05 - V/Line ANNUAL REPORT 2004–05 - V/Line

12.07.2015 Views

20 | V/LINE ANNUAL REPORT 2004–05

OUR OPERATIONS“GRAEME CLEAKTHE NETWORK PLANNING GROUP MANAGESV/LINE'S TRAIN AND COACH MOVEMENTS. IT'S BEENA PARTICULARLY CHALLENGING YEAR FOR THETEAM, WITH THE NEED FOR CONTINUAL CHANGESTO THE OPERATIONS PLAN AS A RESULT OF THEREBUILDING WORKS. ALONG THE WAY, WE’VEDEVELOPED OVER 100 DIFFERENT DAILY PROGRAMS,WHICH IS NO SMALL FEAT. OUR TEAM HASCHEERFULLY COPED WITH THESE VARIATIONS,OFTEN AT VERY SHORT NOTICE. WHILE THERE HAVEBEEN INEVITABLE FRUSTRATIONS, WE HAVEMAINTAINED A VERY HIGH STANDARD OF OUTPUT,THANKS TO THE GROUP’S TREMENDOUSKNOWLEDGE AND EXPERIENCE. CUSTOMERS ANDFRONT-LINE STAFF HAVE ALSO PROVIDED VALUABLEINSIGHT AND WE'VE LISTENED CAREFULLY TO THEM.IT'S BEEN A REAL TEAM EFFORT.Above: The network planning group at work developing the rail servicechanges during major upgrade programs involving line shutdownsV/LINE ANNUAL REPORT 2004–05|21

OUR OPERATIONS“GRAEME CLEAKTHE NETWORK PLANNING GROUP MANAGESV/LINE'S TRAIN AND COACH MOVEMENTS. IT'S BEENA PARTICULARLY CHALLENGING YEAR FOR THETEAM, WITH THE NEED FOR CONTINUAL CHANGESTO THE OPERATIONS PLAN AS A RESULT OF THEREBUILDING WORKS. ALONG THE WAY, WE’VEDEVELOPED OVER 100 DIFFERENT DAILY PROGRAMS,WHICH IS NO SMALL FEAT. OUR TEAM HASCHEERFULLY COPED WITH THESE VARIATIONS,OFTEN AT VERY SHORT NOTICE. WHILE THERE HAVEBEEN INEVITABLE FRUSTRATIONS, WE HAVEMAINTAINED A VERY HIGH STANDARD OF OUTPUT,THANKS TO THE GROUP’S TREMENDOUSKNOWLEDGE AND EXPERIENCE. CUSTOMERS ANDFRONT-LINE STAFF HAVE ALSO PROVIDED VALUABLEINSIGHT AND WE'VE LISTENED CAREFULLY TO THEM.IT'S BEEN A REAL TEAM EFFORT.Above: The network planning group at work developing the rail servicechanges during major upgrade programs involving line shutdownsV/LINE <strong>ANNUAL</strong> <strong>REPORT</strong> 2004–05|21

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