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Sunbelt XXXI International Network for Social Network ... - INSNA

Sunbelt XXXI International Network for Social Network ... - INSNA

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Organizational Culture And In<strong>for</strong>mal <strong>Network</strong>s: A Field StudyLee, Jeremiah; Rigby, Jacob; Ding, Haijie<strong>Network</strong>s and CultureTrust, Culture, Centrality, In<strong>for</strong>mation Sharing, <strong>Social</strong> <strong>Network</strong> Analysis, <strong>Network</strong> StructureSAT.AM2This paper explores the connection between organizational culture characteristics and in<strong>for</strong>mal network patterns within a high per<strong>for</strong>ming multinationalorganization. We collected both social network data and organizational culture data from over 20 branches of one of the biggest global express deliverycompanies operating in China. Three in<strong>for</strong>mal networks were mapped using a web‐based survey: in<strong>for</strong>mation flow, positive energy flow and emotional trust. Atthe same time participants responded to an organizational culture survey modeled after Cameron & Quinn’s competing value framework (Cameron & Quinn,2005) and Schwartz’s value framework (Schwartz, 1992). The survey measures an organization along eight progressively more evolved dimensions of culturalemphasis: Pleasure, Safety, Power, Order, Achievement, <strong>Social</strong>, Learning and Harmony. Analysis showed that: (1) <strong>Network</strong> indices such as average branch indegree,out‐degree and density showed negative correlations with the less evolved Pleasure, Safety and Power cultural dimensions and positive correlationswith the higher order <strong>Social</strong> and Learning cultural dimensions. These correlations were highest <strong>for</strong> the in<strong>for</strong>mation network indices and lower, but stillsignificant, <strong>for</strong> the positive energy flow and emotional trust network indices. (2) Branch E‐I index negatively correlated with the Learning, and to a lesserextent, the <strong>Social</strong> cultural dimensions. The conceptual and practical implications of these findings will be discussed in the paper.

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