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PATHS Final programme report: "Togetherness in Health" the Enugu ...

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to access for <strong>the</strong> M<strong>in</strong>istry of Health staff due to <strong>the</strong> computerisation of <strong>the</strong> payroll. By early 2008, threeLGAs were <strong>in</strong> <strong>the</strong> process of pilot<strong>in</strong>g a computerised payroll.Tra<strong>in</strong><strong>in</strong>g was undertaken for seven district Human Resource Managers, who were later jo<strong>in</strong>ed bya small number of people from <strong>the</strong> private sector. Efforts were made to develop potential staff<strong>in</strong>gestablishments for each of <strong>the</strong> facilities, and proposals for <strong>the</strong> redeployment of staff, but work did notprogress very far until more accurate data could be accessed. This is an area that needs considerablefur<strong>the</strong>r work to ensure that best use is made of staff through redeployment. Only <strong>the</strong>n will it beclear whe<strong>the</strong>r or not additional staff need to be recruited. A fur<strong>the</strong>r step will be <strong>the</strong> <strong>in</strong>troduction ofperformance management, which will <strong>in</strong>troduce <strong>the</strong> <strong>in</strong>centives and sanctions that will help <strong>in</strong>creaseaccountability with<strong>in</strong> <strong>the</strong> system.IMPACT/PPRHAAEarly <strong>in</strong> <strong>the</strong> <strong>PATHS</strong> <strong>programme</strong> <strong>the</strong> Peer and Participatory Rapid Health Appraisal for Action (PPRHAA)<strong>in</strong>itiative was <strong>in</strong>troduced as a mechanism for local change. This process provided a mechanismthrough which health providers, clients and members of <strong>the</strong> wider community could be <strong>in</strong>volved <strong>in</strong> aprocess of facility or local government performance assessment.Standard assessment tools were developed for both primary and secondary care and an <strong>in</strong>itialappraisal of six hospitals, two LGAs and two primary care facilities was undertaken <strong>in</strong> 2003. Theprocess identified <strong>the</strong> ma<strong>in</strong> areas that needed to be streng<strong>the</strong>ned as well as <strong>the</strong> strategies for do<strong>in</strong>gso. The process proved an effective means of <strong>in</strong>volv<strong>in</strong>g providers and <strong>the</strong>ir managers <strong>in</strong> a detailed butrapid assessment of <strong>the</strong> <strong>in</strong>stitution, and of build<strong>in</strong>g local ownership of <strong>the</strong> subsequent change process.The appraisal component of PPRHAA was supported by a process of br<strong>in</strong>g<strong>in</strong>g toge<strong>the</strong>r all participantsat an annual summit, which provided a learn<strong>in</strong>g opportunity for peers with<strong>in</strong> <strong>the</strong> health sector.In September 2004 all <strong>the</strong> <strong>PATHS</strong> supported states came toge<strong>the</strong>r to review progress withimplement<strong>in</strong>g PPRHAA and discussed how <strong>the</strong> process itself could be fur<strong>the</strong>r ref<strong>in</strong>ed. As a result of thismeet<strong>in</strong>g, PPRHAA evolved <strong>in</strong>to IMPACT (Improv<strong>in</strong>g Management Through Participatory Appraisal andCont<strong>in</strong>uous Transformation), a four-stage change management process. It will take some time before<strong>the</strong> four elements of IMPACT are fully implemented <strong>in</strong> <strong>the</strong> state.The IMPACT InitiativeCOMPONENT 1:Appraisal and Plann<strong>in</strong>g (PPRHAA)COMPONENT 4:Quality Assessment andRecognitionBETTER HEALTHSERVICES FORCOMMUNITIESCOMPONENT 2:Build<strong>in</strong>g Systems andCapacity (HMIS, IMCI, SMI,F<strong>in</strong>ancial Management,DRFs, etc.)COMPONENT 3:Integrated SupportiveSupervision (ISS)36 <strong>PATHS</strong> <strong>F<strong>in</strong>al</strong> Programme Report

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