Cash Back Offer - Digicel Jamaica

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11. Will I be charged from my bonus credit when I make a call during Prepaid Free Nights? No. Customers will receive Prepaid Free Nights between the hours of 11:00:00pm and5:59:59am once qualified. Cash Back offer bonus credit will not be used during thattime.12. How does a customer check their bonus credit?Customers may dial *120*54# to view the credit received from the Cash Back offer.13. Will the bonus credit expire?Bonus credit can be used between 9:00:00pm and 11:59:59pm daily. After this time, thebonus credit will expire and be removed from the account at the end of each day.14. At what rate will bonus credit be charged at?Bonus credit will be charged at the rate of the currently active prepaid rate plan(Standard- $10/8, One rate- $8.99, Sweet- $2.89 not including STCT)Bonus credit can be used to call Digicel Mobile numbers only.15. Will I accumulate bonus credit when using Gimme Five (calls to Digicel numbers)? Customers will not receive bonus credit for the free portion of Gimme Five (Digicel)calls.Bonus credit will be accumulated for all charged minutes made on a Gimme Five(Digicel) call.Customers will not receive bonus credit for Gimme Five International calls or GimmeFive text messages. Bonus credit is only earned on local on net calls.16. Can the bonus credit be used to call other networks?No. The credit received will only be used when making a call to a Digicel mobile number.17. Can the bonus credit be used to send SMS?No. The bonus credit will only be used when making a Digicel mobile voice call.18. I have other bonus credit; will I use my Cash Back offer bonus credit first?Yes. Cash back offer bonus credit is used before all other bonus credit.19. Is the bonus credit transferrable by Credit U?No. Bonus credit earned cannot be transferred.
20. Are there any special dialing formats to use in order to access the bonus credit?Only Hybrid and Dual account customers are required to use the prefix *949 beforenumbers dialed to use the bonus credit.21. If I am roaming can I accumulate free minutes?No. Customers must be in Jamaica on the Digicel Jamaica network to benefit from thispromotion.22. Is unused bonus credit rolled over to the next night?No. Customers must use their accumulated bonus credit on the date that it is awarded.23. What happens if a customer makes a call that extends past 12am?Bonus credit can only be used between (9:00:00pm – 11:59:59pm), if a call extends past12am then regular charging will resume.If a customer is eligible for Prepaid Free Nights and their call extends past 11pm, thenthe Prepaid Free Nights bonus will be used starting at 11pm.
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Cash Back Offer - Digicel Jamaica

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