Cash Back Offer - Digicel Jamaica

5. Can customers on Digicel’s One Rate plan or Sweet Plan activate the Cash Back offer?Yes. Customers will be able to activate the Cash Back offer from any of Digicel’s prepaidrate plans (One Rate, Sweet Plan or Standard).6. Will customers on a Sweet plan earn bonus credit if they make a call that is less than acomplete min?No. Though Sweet plan customers are charged on a per minute basis, they will still berequired to make a call for a complete minute to earn bonus credit.ExampleMary makes a call at 11am for 2 minutes and 15 seconds. She will therefore earn $2 (2minutes *$1) worth of bonus credit.7. How do customers deactivate the Cash Back offer? Customer may ONLY deactivate the Cash Back offer after being subscribed for aminimum of 24 hours.• To deactivate the Cash Back offer, customers may dial *159*6*10# and ‘Send’.If a customer is within the 24 hour lock period and dials the deactivation code, he/shewill receive a text message advising they are unable to deactivate the Cash Back offerservice until 24 hours after activation.Customers are required to redial the deactivation code after the 24 hour lock period inorder to be successfully removed from the service.8. Is there a cost to activate/deactivate of the Cash Back offer? No. To activate/deactivate to Cash Back offer is FREE of cost.9. Can customers reactivate the Cash Back offer after deactivation? Yes. Customers can reactivate the Cash Back offer by using the activation code, *159#. This can be done at any time after de-activation.10. Will I still get the bonus when making calls to my VIP? No. When making calls to a VIP Plan partner customers will not accumulate bonuscredit.