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www.ijmra.us May 2013Dr. Krishan kumarDean,School of Life Sciences, Singhania University Rajasthan, INDIADr. G. D. SinghCertified Manager - Cambridge Association of Managers, England,Founder & President, The Indian Management Academy - IMAVolume-3, Issue-5Dr. Sorinel CapusneanuAssociate Professor,Faculty of Finance and Accounting, “ARTIFEX" University, Bucharest, ROMANIABenard Okelo NyaareAssistant Lecturer,Bondo University College, Bondo, KENYADr. Meenakshi GuptaAssistant Professor,Shri Mata Vaishno Devi University- Katra, INDIAInternational Editorial BoardProf. S. SaravanakumarAssociate Professor, Department Of Management Studies,JKK Nattraja College Of Engineering & Technology, KomarapalayamDr. JayasankaraprasadAsst.Professor (Marketing), Dept. Of Business Management,Krishna University (State Govt. Of A.P.) Machilipatnam, A.P.-521001, INDIADr Roli PradhanAssistant Professor , Department Of Management Studies ,Maulana Azad National Institute Of Technology , Bhopal MP, INDIADr. K. ChandrasekarAssistant Professor,Alagappa Institute Of Management, Alagappa University, Karaikudi. INDIADr. Asoke NathAssistant Professor,Department Of Computer Science, St. Xavier's College(Autonomous), Bengal, India.Qader Vazifeh DamirchiFaculty Member,Islamic Azad University In IranA Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories

www.ijmra.us May 2013Volume-3, Issue-5Dr. Abdul Majeeb PashaProfessor,Vice- Principal, Nimra College Of Bus. Mgt, Nirma Nagar Ibrahimpatnam Vijayawada, INDIADr. Yogendra Nath MannFormer Associate Professor ,Dr. Gaur Hari Singhania Institute Of Management & Research, KanpurRajalakshmi ShreenathAssociate Professor,Maharshi Arvind Institute Of Science & Management, Jaipur, INDIADr. Murali Krishna SivvamProfessor In HRM,Dept. Of Management, College Of Business & Economics, Mekelle University, Mekelle, EhiopiaDr. Sangeeta MohantyAssistant Professor, Biju Pattanaik University Of Technology,Academy Of Business Administration, Balasore, Odisha, INDIADr. Vuda SreenivasaraoProfessor & Head , Department Of Computer Science & Engineering,St. Mary's College Of Engineering & Technology, INDIADr. Noor AfzaDOS & Research In Business Administration,Tumkur University, TumkurProf.(Dr.) Bharat Raj SinghAssociate Director & Hod-ME, SMS Institute Of Technology,Kashimpur-Biruha, Near Gosainganj, Nh-56, Lucknow-227125, Up, INDIADr. A. G. MataniAssociate Professor,Department of Mech. Engg, Govt. College Of Engg, Amravati -444604 [M.S.], INDIADr. Kaushik KumarAssistant Professor,Birla Institute Of Technology, Mesra, Ranchi, Jharkhand , INDIAPrasenjit ChatterjeeAssistant Professor,Dept. Of Mechanical Engineering, Mckv Institute Of Engineering, West Bengal, INDIADr. Shobana NelascoAssociate Professor,Dept. Of Economics, Bharathidasan University, Khajamalai Campus, Trichirappalli.Dr. Ahmed Nabih Zaki RashedPh. D In Electronic Engineering, Menoufia University,Faculty Of Electronic Engineering, Menouf 32951, Menoufia University, Egypt.A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories

www.ijmra.us May 2013Volume-3, Issue-5Dr S.PrakashProfessor,Department Of MBA, SNS College Of Technology, Coimbatore, Tamilnadu, INDIAPrasenjit ChatterjeeAssistant Professor,Dept. Of Mechanical Engineering, Mckv Institute Of Engineering, West Bengal, INDIADr. Mohammed Ali HussainProfessor & Head, Dept. Of Computer Science & Engineering,Sri Sai Madhavi Institute Of Science & Technology, Mallampudi, Rajahmundry, A.P., INDIATechnical AdvisorsMr. Rajan VermaLecturer, Department of Computer Science, Ambala, INDIAMr. Ankit JainDepartment of Chemical Engineering, NIT Karnataka, Mangalore, INDIAMr. Anil ChandraDepartment of Biotechnology, Indian Institute of Technology Guwahati, Assam, INDIAProf. Bharati VeerendraAsst. Professor - MCA, K. J. Somaiya's SIMSR,, univeristy of Mumbai, Mumbai, INDIAMr. Gagandeep SinghDepartment of Biotechnology, Kurukshetra University, Kurukshetra, INDIAAssociate EditorsDr. SANJAY J. BHAYANIAssociate Professor ,Department of Business Management, RAJKOT, INDIAMOID UDDIN AHMADAssistant Professor, Jaipuria Institute of Management, NOIDADr. SUNEEL ARORAAssistant Professor, G D Goenka World Institute, Lancaster University, NEW DELHIMr. P. PRABHUAssistant Professor, Alagappa University, KARAIKUDIMr. MANISH KUMARAssistant Professor, DBIT, Deptt. Of MBA, DEHRADUNMrs. BABITA VERMAAssistant Professor, Bhilai Institute Of Technology, DURGA Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories

www.ijmra.us May 2013Volume-3, Issue-5Ms. MONIKA BHATNAGARAssistant Professor, Technocrat Institute of Technology, BHOPALMs. SUPRIYA RAHEJAAssistant Professor, CSE Department of ITM University, GURGAONA Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories

www.ijmra.us May 2013Volume-3, Issue-5Sr.No.International Journal of Marketing and Technology(ISSN: 2249-1058)CONTENTSTITLE & NAME OF THE AUTHOR(S)PageNo.1Determinants Of Job Satisfaction: A Study Of Insurance Sector Employees.Ankur Sangwan1-192A development of a team working effectiveness: A case study on SMEs in Thailand.Wasan Sakulkijkarn20-443Impact Of Stress Among Women Executives Pertaining To Roles – A Study In Chennai.Dr. Beulah Viji Christiana. M and Er. Joseph Sasi Rajan45-564Lognormal distribution of demand for Equity shares.Omondi J. Ouno, Onyango S. N and Omolo-Ongati57-625678Analytical Framework of the Factors Affecting Customer Satisfaction through E-Banking.Ms. Priyanka Rani, Dr. Arti Gaur and Dr. Suman GhalawatIdentification and Prioritization of Factors Influencing Costs of Installation Supply and Strategies forReducing Costs in Razi Hospital of Qazvin.Naser Hamidi and Ali Hossein pourFactors influencing customers’ evaluation of service quality and customer satisfaction – Findings fromTanzania.Ahmed Mohamed AmeInvestment options for people after retirement.Geetika Batra63-7576-8687-112113-1139Job satisfaction in Logistics sector: A review and research agenda.K Anandhi and Dr. R Perumal114-12610The impact of service innovation on consumer satisfaction.Narges Delafrooz, Mohammad Taleghani and Mahsa Taghineghad127-14411Conference Monitorin.Shruti Kulkarni and Dr. P. N. Chatur145-15212Investors Behavior & Opinion towards ICICI Prudential life insurance Ltd. – A Case study of Hubli -Dharwad city.Dr. Ramesh.Onkareppa.Olekar and Mr. Viresh.M153-165A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories

13www.ijmra.us May 2013Volume-3, Issue-5Customer Satisfaction: A Comparison of Public and Private Banks Of India.Navin Kumar Mishra and Vijay Kumar Pandey166-17514Impact of HRD practices in creating employee satisfaction and improving customer service in Banks.Mr. Dinesh Kumar and Prof. (Dr.) J. Mahapatra176-19715A Case study on two WHEELER CUSTOMER Satisfaction Services of Hero Motocorps LtdKarnataka.VENKATESH.Rin198-21416Correlates Of Loneliness Among Adolescent: A Psychological Investigation.Suman Rani215-226A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories