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04COVER FEATUREBERITA<strong>IOI</strong>Tee Upat the new Palm GardenGolf ClubAs an internationally recognised golf course which was votedone of the <strong>To</strong>p Golf Courses in Malaysia in a Course Poll in2007/2008 and accorded the Best Customer Service Award in 2001and 2007, the Palm Garden Golf Club is a firm favourite among avidgolf members who enjoy the 27-hole course for its distinctive golfingexperience amidst breathtaking views.The scenic and challenging Hole 18.In an effort to offer a distinctly superior golfing experience, thePalm Garden Golf Club was redesigned and rebuilt by one of themost prominent Australian golf architects, Mr Ted Parslow.The new 18-hole golf course, touted as the first premier publicgolf course, has quickly garnered the likes of politicians, golf patrons,bankers, corporate figures and even DYMM Tuanku Raja Perlis evenbefore it was officially launched on 1 April 2012. DYMM Tuanku RajaPerlis who has golfed there only twice has chosen it to be his playingground for an upcoming tournament in June 2012.Mr Ted Parslow has rebuilt the golf course with the bestingredients to make it one of the most anticipated courses in thecountry. As a founder member of the Society of Australian GolfCourse Architects and a strong advocate for professionalism andintegrity, Mr Parslow’s distinctive touch is seen in some of the mosthighly-acclaimed golf courses including Kuala Lumpur Golf andCountry Club, Glenmarie Golf and Country Club, Dalit Bay Golf andCountry Club in Sabah and Jurong Country Club in Singapore.The construction works started in 2007, beginning with the9-hole Putra course that paved the way for the upcoming <strong>IOI</strong> CityMall. Within the last two years, Mr Parslow, together with veteranshaper Mr Gary Cox, have created a balanced mixture of length andelevation challenges with the remaining land.The new golf course is sand-capped and provides 18 holes spreadover 125 acres of rolling greens with plenty of undulations, moundsand swales. Narrow and undulating, unlike the previous golf coursewhich was long and wide, the new course has been elevated toapproximately 20 metres at the highest point, especially from the18th tee box.


06CORPORATE UPDATESBERITA<strong>IOI</strong>520.2577.7Q2 ’11 Q2 ’12<strong>IOI</strong>’s Net Profit(RM million)<strong>IOI</strong> <strong>Group</strong>’s Q2 Profit Up 11%Corporation Bhd’s net profit for the 2nd quarter ended 31 December 2011 rose<strong>IOI</strong> 11.04% to RM577.67 million.The positive second-quarter results were due to the overall improvement in <strong>IOI</strong> <strong>Group</strong>’s operatingprofit that was attributed to the higher profit recorded in the plantation segment. The crude palm oilprice rose from RM2,800 in the previous corresponding period to RM3,032 per tonne whilst the freshfruit bunch production also recorded 902,983 tonnes compared with 820,168 tonnes previously.Better results were also seen in the resource-based manufacturing segment due to higher marginsfrom the oleochemicals segment and improved sales from the specialty fats and refineriessegments.As for the property segment, the pre-tax was 16% higher at RM146.1 million mainly due to higherdevelopment revenue recognised as well as an increase in the share of results from jointly controlledentities.£Mr Julian Veitch AppointedCEO of <strong>IOI</strong> Loders Croklaan <strong>Group</strong>The Managing Board of Loders Croklaan<strong>Group</strong> BV, with the concurrence of <strong>IOI</strong><strong>Group</strong> Executive Chairman Tan Sri Dato’ LeeShin Cheng, has appointed Mr Julian Veitch,presently the Chief Operating Officer (COO) of<strong>IOI</strong> Loders Croklaan Americas, as the ChiefExecutive Officer of <strong>IOI</strong> Loders Croklaan (<strong>IOI</strong>LC) <strong>Group</strong>. The appointment will be effectiveonly on 1 April 2012 to enable Mr Veitch toconcentrate on completing the APEX expansionproject in <strong>IOI</strong> Loders Croklaan North America.This appointment is part of the SeniorManagement Resource recommendation studyundertaken by a management consultancyaround March 2011. It is envisaged thatMr Veitch will continue his role as theCOO of <strong>IOI</strong> LC Americas for a period of timeafter 1 April 2012 but there will be somemanagement re-organisations in the Region toaccommodate Mr Veitch’s new role.The Managing Board is confident thatwith Mr Veitch’s new role and the cooperationgiven by everyone, <strong>IOI</strong> LodersCroklaan <strong>Group</strong> will be on a muchbetter footing to tackle the prevailingchallenges in our operatingenvironment and spur furthergrowth in the future.Once again, <strong>IOI</strong> <strong>Group</strong> has successfully attained theRoundtable on Sustainable Palm Oil (RSPO)Supply Chain Certification in January 2012 for adheringto the regulations and requirements of the RSPO SupplyChain Certification Systems (RSPO SCCS). Back in January2011, <strong>IOI</strong> obtained its first SCCS certification which wasvalid for one year.<strong>IOI</strong>’s operating units and facilities which are verified in compliance with the RSPO SCCS are<strong>IOI</strong> Corporation Bhd, <strong>IOI</strong> Edible Oils Sdn Bhd, <strong>IOI</strong> Loders Croklaan Oils Sdn Bhd, Pan CenturyEdible Oils Sdn Bhd, <strong>IOI</strong> Commodity Trading Sdn Bhd, <strong>IOI</strong> Loders Croklaan ProcurementCompany Sdn Bhd and <strong>IOI</strong> Pan Century Oleochemicals.RSPO Supply Chain System is used to trace, track, record and report the amount of certifiedsustainable palm oil being processed and traded by the downstream palm oil based industries inthe supply chain. After obtaining the RSPO SCCS, <strong>IOI</strong> <strong>Group</strong> and its supply chain units, throughits RSPO Supply Chain models (Mass Balance and Segregation), are now able to make claims onthe use of certified sustainable palm oil in its products.<strong>IOI</strong> <strong>Group</strong> AwardedRSPO Supply ChainCertification Again!


Another ISCC for <strong>IOI</strong> <strong>Group</strong>Baturong Palm Oil Mill is the latest operating unit of <strong>IOI</strong> <strong>Group</strong>’s PlantationDivision which received the International Standard for Carbon Certification(ISCC) for complying with the ISCC System GmbH certification system. The ISCCcertificate was awarded to the palm oil mill on 20 February 2012.ISCC is the first international certification system that can be used to provesustainability and greenhouse gas savings for all kinds of biomass and bio-energy. Itis recognised by the European Commission for all member countries as well asrecognised by Germany and the Netherlands.The purpose of this certification system is to distinguish sustainable products fromnon-sustainable ones in the market so that customers can be in a position to optdeliberately for sustainability and greenhouse gas reduction. It is also an initiative toavoid unwanted ecological and social side effects of the extending biomass productionin the various regions of the world.<strong>To</strong> date, six palm oil mills namely Pamol Sabah Palm Oil Mill, Sakilan Palm OilMill, Bukit Leelau Palm Oil Mill, Gomali Palm Oil Mill, Pamol Kluang Palm Oil Milland Baturong Palm Oil Mill; and their supplying estates in Sabah and PeninsularMalaysia have been awarded the ISCC.CORPORATE UPDATESBERITA<strong>IOI</strong>07Pamol Sabah’s 3rd SuccessfulRSPO Surveillance Audit3rd successful RSPO surveillanceA audit was carried out by the SGSaudit team at Pamol Sabah from 21 to 23February 2012.The auditors, comprising Mr JamesOng Soon Hock and Ms NorashikinThe auditors posing with the management team after the successful RSPO surveillance audit.Rasikon, conducted a thorough audit ofthe mill and four estates namely Meliau,Nangoh, Tindakon and Bayok.General Manager (Sandakan) Mr SSRagupathy was present throughout allthe audits and congratulated the Pamol<strong>Group</strong>’s Heads of Departments for theirconsistent efforts in practising goodagricultural practices and sustainabilitymanagement.


08CORPORATE UPDATESBERITA<strong>IOI</strong><strong>IOI</strong> <strong>Group</strong> Supports Earth HourSince 2009, <strong>IOI</strong> <strong>Group</strong> has made a united stand tosupport the Earth Hour movement to take a globalstand against climate change. A global initiative to protectthe Planet Earth, Earth Hour calls in individuals, businesses,the government, community, the young and old to turnout their lights for one specific hour from 8:30pm to9:30pm. This year, <strong>IOI</strong> <strong>Group</strong> continues to support theEarth Hour 2012 movement themed “Uniting People toProtect the Planet”.Our <strong>IOI</strong> <strong>Group</strong> Executive Director Dato’ Lee Yeow Chorhas pledged that <strong>IOI</strong> Properties will build more greenbuildings in its future property development duringour Earth Hour launch in 2010. Since then, moreenvironmentally-friendly buildings and green infrastructuresare seen in our latest property developments like <strong>IOI</strong>Resort City and 16 Sierra, just to name a few.<strong>To</strong> give a greater emphasis on the greenmovement, the month of March has beendesignated as our Earth Month since2010. Besides turning off all nonessentiallights on 31 March 2012at 8:30pm, our business unitswere motivated to go beyondthe hour and initiate their owngreen activities and awarenesscampaigns to educate ourpeople and inspire them toembark on a sustainablelifestyle during the month ofMarch.<strong>IOI</strong> headquarters’ employeeswere encouraged to support the“Meatless Monday” Campaign andeducated via internal communicationschannels to practise a greener lifestyle at homeand at the workplace. We noticed significant changes inour employees’ behaviours; for example more peopleused their own containers to pack lunch, ate organic andvegetarian foods, car pooled to the office, used recycledpapers and switched off the lights whenever they left theoffice for lunch or meetings.Our property division in Johor Bahru also encouragedtheir employees to print on both sides, switch off thelights and computers during lunch time and recycle olditems.Over at <strong>IOI</strong> Oleochemical, Prai, the commitment toEarth Hour was demonstrated by the various effortsinitiated and planned towards sustainable developmentand energy efficiency. Page 22 outlines these significantmeasures.Gotong-royong toclean up the Palm GardenHotel vicinity.Turn to the Edible Oils segment onpage 25 to find out the total kilometresMr Jeroen van Straalen cycled duringthe Earth Month.Our Palm Garden Hotel organised agotong-royong session and fruitenzyme making class for theirassociates while introducinghealthy fresh juices to theirpatrons at their Food &Beverage outlets.Over at the Netherlands,<strong>IOI</strong> Loders Croklaan Europepromoted the use of bicycleas an alternative transport towork to cut down on carbonemissions. They also got theirin-house restaurant to servevegetarian food on selected days ofthe month to inspire people to reducemeat consumption for a healthierlifestyle.These are only some of the Go Green initiatives andawareness campaigns organised during our Earth Month.We believe that our small actions can make a big differenceto help fight climate change.Palm Garden Hotel conductedenzyme making class forits staff.


CORPORATE UPDATES09BERITA<strong>IOI</strong>Cadet Assistant(Trainee)ProgrammeIn line with the Plantation Division’s consistentefforts to train a sustainable team of futureAssistant Managers for <strong>IOI</strong> <strong>Group</strong>’s estates, aCadet Assistant (Trainee) Programme forthe year 2012 was rolled out at Paya LangClubhouse in Johor on 13 February 2012.The first batch of 20 participants begantheir 10-week structured trainingcomprising three weeks of classroomtraining and seven weeks of fieldattachment.General Manager (PlantationDivision – Peninsular) Mr Tay ChingAn, in his welcome address,encouraged the participants to bediligent and urged them to advancetheir technical knowledge by enrollingin the Incorporated Society ofPlanters.The training was structured tocater to the requirements of estates andwas outlined by the training committeeheaded by Gomali Estate ManagerMr Soo Shuang Hock. The training servesas an excellent platform to boost theparticipants’ self-confidence and enablethem to gain a comprehensive understandingof the basic principles, concepts and practices ofplantation operations management.Trainee learning howto transplant theoil palm seedling.<strong>Group</strong> photo of our potential cadets with the management.1. The proper way to wear a mask.2. Gomali Estate Manager Mr Soo explainsthe mask’s design and function.3. The proper way to wear an apron.4. A briefing on the uses of the spraying equipment.5. General Manager Mr Tay Ching An delivering his welcome address.6. Question & Answers session.7. Mr Liew demonstrates the transplanting of theoil palm seedling into a polybag.8. Here’s how the germinated seed looks like.9. Trainees visiting the nursery ground.


Career Talkat University Putra MalaysiaCORPORATE UPDATES11BERITA<strong>IOI</strong>Senior Manager of Plantation Admin & HR Mrs Kuanexchanging words with one of the scholars of theYayasan Tan Sri Lee Shin Cheng.The Plantation Human Resources (HR) Department made an activemove to recruit potential employees for <strong>IOI</strong> Corporation Bhd at a careertalk organised by the Faculty of Agriculture, University Putra Malaysia incollaboration with their Career Placement Centre on 27 February 2012.The career talk was held to expose the final yearundergraduates of the agriculture science, horticulturalscience, agribusiness, aquaculture and animal sciencedisciplines to their future career options.Plantation HR Manager Mr Low Kia Weidelivering a concise presentation.HR Manager Mr Low Kia Wei presented <strong>IOI</strong> <strong>Group</strong>’s profile and shared with theaudience on the career opportunities as a Cadet Assistant (Trainee) in <strong>IOI</strong> <strong>Group</strong>’svarious oil palm estates. As a result, the audience gained a clearer picture on theircareer path upon graduation and understood the career options available. Interestedapplicants were urged to log on to <strong>IOI</strong> <strong>Group</strong>’s website for details of the jobresponsibilities and requirements for future job openings. It was a successfulopportunity as many keen undergraduates approached our representatives after thecareer talk for further information.A warm-up exercise to energise the audience at the start of the career talk.Difference to LivesGeneral Manager (Sandakan) Mr SSRagupathy, accompanied by Terusan Baru EstateManager Tuan Haji Mohammad bin Singgah,officially presented the keys to Medical AssistantMr Freddy Fidelis at an official handoverceremony held in front of Luangmanis Clinic.The new ambulance will replace the oldvehicle and will be used to effectively cater toany emergency within the Ladang Sabah <strong>Group</strong>such as bringing patients to Hospital Beluran orHospital Dutchest of Kent Sandakan.General Manager (Sandakan) Mr SS Ragupathy officiallycutting the ribbon in the launching presentation of theambulance to Ladang Sabah <strong>Group</strong>.Complete with stretcher, oxygen, seat for medicalstaff and other emergency equipment.


12 BERITA<strong>IOI</strong>HUMAN RESOURCE DEVELOPMENTNew FacesLet us welcome thefollowing new memberinto <strong>IOI</strong> family!Mah Hao ZeatSenior Manager (<strong>Group</strong> Treasury), Corporate DivisionMr Mah has more than 19 years of vast experienceand exposure in Corporate Treasury, and aboutseven years in Auditing for large corporateorganisations. Mr Mah reports to the <strong>Group</strong>Financial Controller Mr Lim Lai Seng.Activity to emphasise the importance of non-verbal communication.Blindfolded activity to developtrust and communication.Stop Talking!Start Listening!<strong>To</strong> get things done effectively and efficiently, it is importantto be able to interact with people and communicate wellwith others. Employees need to get along with all types of peopleranging from customers, suppliers and colleagues to bosses andsubordinates. Employees need to persuade, inspire, motivate,coach and lead effectively in order to get things done within atime frame with the available resources. All these require excellentcommunication which leads to greater productivity.A 2-day “Effective Communication & InterpersonalSkills” workshop for 28 participants was held on 13 and 14March 2012 by <strong>IOI</strong> <strong>Group</strong>’s Training Specialist Mr Fabian SidneyThomas who focused on these areas:• Importance of verbal and non-verbal communication skills• Importance of interpersonal skills• Applying effective listening skills via NLP• Learning to ask questions in order to obtain feedback• Effectively applying the nine behavioural skills• Flexing the communication style between authoritativeand facilitative• Using the Johari Window to enhance groupcommunication“It taught me how to manage thecommunication barriers efficientlyand communicate effectively.”Role-playing to enhance learning.Mr Fabian’s role-playing activities based on workplacescenarios helped to enhance the effectiveness of the participants’communication skills. Relevant workplace examples gave thema better understanding of fundamental issues in the workplace.Guidance on how to handle difficultpeople led them to learn useful ways to “This workshop helpedmaintain relationships.to enhance my listeningAbove all, the participants understood skills, be more openmindedand taughtthe importance of communication skillsand learnt how to apply these skills me the importanceefficiently in the workplace:of controlling my tone• Build up confidence to communicate of voice.”effectively• Listening skills are essential for communication• Ask questions & obtain feedback• Build up communication skills to handle & resolve conflicts• Listen intelligently• Be assertive in communication• Barriers & solutions to effective communication• Good structure to perform good communication• Always listen first, then think & plan before delivering amessage• Be on the same wavelength as the person you arecommunicating withBuilding structure activityto test observation skills,understanding of instructionsand effective feedback.Blind Hexagonactivity on effectivegroup listening.An interactive number game toenhance communication andcomprehension of instructions.


HUMAN RESOURCE DEVELOPMENTBERITA<strong>IOI</strong>13Concentrating on thegroup writing activity.Effective BusinessWriting SkillsAlmost everybody uses writing to communicate onthe job and writing effectively is something employeesneed to be able to do. Clear, succinct and useful documentsare essential to effective communication in any organisationand creating them is a vital skill. However are the documentsreally sending the right message across and are they gettingthe results we want?The Training and Organisational DevelopmentDepartment organised an “Effective Business WritingSkills” workshop (28 and 29 February 2012, and 20 and 21March 2012) for two groups consisting of 20 participantsrespectively.The practical workshop delved into how to send preciseand concise written messages that are of a high level ofprofessionalism to a receiver. It also highlighted the needfor a polished structured business writing format, theimportance of using contemporary, appropriate andgrammatically correct language in each message, the currentpractices and professional writing standards.Participants were selected based on training needsrequested by the Heads of Departments ranging from theCustomer Relations Unit, Corporate Admin, <strong>IOI</strong> MallAccounts and Property Accounts to Plantation Admin,Plantation Human Resources, Sales Administration andBuilding Maintenance.Trainer Ms Irene Wong has a proven track record in thetraining and education industry. She has more than 14 yearsof facilitating, training and lecturing experience. She holdsa Master of Science (Guidance &Counseling) and a Bachelor of Educationin Teaching English as a SecondLanguage.The participants enjoyed her simpleyet effective session which consisted ofmany writing exercises and examplesused at the workplace.Ratena commenting onone of the assignments.Participants enjoying the fun-filled workshop.Take a deep breath and recapwhat you have learned.


14 PROPERTYBERITA<strong>IOI</strong><strong>IOI</strong> City MallSeals Agreements with TenantsProperties Bhd’s new shopping mall,<strong>IOI</strong> <strong>IOI</strong> City Mall, sealed agreements with oneanchor tenant and one key tenant in March 2012. Thecity mall is the main component of the 36-acre <strong>IOI</strong> CityDevelopment located within <strong>IOI</strong> Resort City, Putrajaya.Being the largest shopping mall in the south of theKlang Valley, <strong>IOI</strong> City Mall will be more than just anotherplace to shop. It will be a fun and affordable experiencefor family and young adults. The key differentiation of themall is its one-of-its-kind entertainment park that has yetto be seen in any mall in the Klang Valley.Featuring the Garden Mall concept with lots of alfrescodining, the four storey-<strong>IOI</strong> City Mall will have a net lettablearea of 1.35 million square feet, about 350 shops and 7,200car parks. The mall will be anchored by a departmentstore, a hypermarket and a 13-screen cinema. Its mainretail offering will be fashion, accessories, IT, children andhome items complemented by 80 F&B outlets.On the entertainment and leisure front, the mall willhave an Olympic-size skating rink, bowling centre,karaoke, edutainment centre, book store and exclusiveentertainment facilities catering for toddlers, teenagers,college students and adults.Construction of the mall is on track to be completedby 2014. <strong>IOI</strong> Properties plans to lease the mall and theoffice blocks to increase its recurring income.The <strong>IOI</strong> City Development which boasts a total grossdevelopment value of RM2 billion, with the mall taking upRM1 billion, is set to transform the<strong>IOI</strong> Resort City into a commercialand entertainment hub in thevicinity. Besides the mall, therewill also be two office towers anda business class hotel.£


<strong>IOI</strong> PropertiesWins Bid forClementi CondoSite in SingaporePROPERTYBERITA<strong>IOI</strong>Properties Bhd’s wholly owned subsidiary,<strong>IOI</strong> MultiWealth (Singapore) Pte Ltd, won the bid for a 99-year leasehold parcel of land at Jalan Lempeng near Clementi towncentre for RM995.5 million (S$408 million) on 17 January 2012.Earmarked for a condominium development, the landmeasures about 2.4 hectares with a permissible gross floor areaof 736,000 square feet, which translates into a plot ratio of 2.8.Strategically located within the mature housing estate ofClementi, it is in close proximity with the National UniversityHospital and Clementi MRT station. This is expected to drawpent-up demand with its good potential to tap into a largecatchment of upgraders from the existing residents living in the area.“There are many Singaporeans living in the HDB flats who want to upgrade to living in private condominiums,”remarked Senior General Manager of <strong>IOI</strong> Properties Bhd, JB Mr Simon Heng after signing an agreement service withTelekom Malaysia Bhd to provide UniFi high-speed broadband network connectivity to house buyers in Johor Bahru.Despite the additional 10% stamp duty ruling imposed on foreigners buying property in Singapore, this Clementi projectis expected to bode well since it is wholly residential and targeted at the local market.£15Employee of the Year2011 AwardAssistant Housekeeping Supervisor (<strong>IOI</strong> Palm Villa Golf& Country Resort) Mr Alisam Bin Ismail (2nd from left)was the proud recipient of the Employee of the Year 2011Award (<strong>IOI</strong> Properties – Johor Division) and spurred otherswith his determination and hard work.Senior General Manager of <strong>IOI</strong> Properties Bhd, JB Mr SimonHeng (2nd from right) is proud of Mr Alisam’s loyal tenure sinceJune 2006 and together with Club Manager of <strong>IOI</strong> Palm Villa &Country Resort Mr Ivan Teo (right) and HR & Admin ManagerMs Ang, they applauded his success with an iPad2!£Microsoft ExcelLearning CampIt is always the company objective to constantly upgrade theemployees’ skills and knowledge. With the mission to excelemployees’ knowledge and skills in the effective practice ofMicrosoft Excel 2007, <strong>IOI</strong> Properties Bhd, JB tied up with Foon YewHigh School Kulaijaya to conduct Microsoft Excel 2007 classes to15 employees.The employees were the first batch to be selectedfrom various departments to attend the course at theComputer Lab of Foon Yew High School on 13 and14 March 2012. The participants were taught how tomanipulate and use shortcuts in Microsoft Excel forcalculation, create spreadsheets, Pivot Tables, Chartsand Macros.During the 2-day learning camp, theparticipants gained a better understanding inthe practical usage of Microsoft Excel whichwill definitely help them in their jobs.Computer classes for the next batch willbe held during the school holidays in June2012.£


16 PROPERTYBERITA<strong>IOI</strong>JB Residents to Enjoy Enhanced& Integrated Digital LifestyleProperties Bhd, JB sealed a Service<strong>IOI</strong> Agreement with Telekom Malaysia Bhd on18 January 2012 for the deployment and provision ofTM’s high speed broadband (HSBB) networkinfrastructure and services to the residential developmentof Bandar Putra and Kempas Utama in Johor Bahru.With the collaboration, both residential developments– Bandar Putra (located in Kulaijaya) and Taman KempasUtama (located in the Kempas-Tebrau growth corridor) –will be the sixth residential township in Southern Johor tooffer UniFi or high speed broadband.The signing ceremony was witnessed by Member ofJohor State Assembly for the Bukit Permai ConstituencyYang Berhormat Haji Kamaruzaman Bin Ali. TM JohorState Vice President Encik Mohd Roslan Mohd Rashidisigned the Service Agreement on behalf of TM while <strong>IOI</strong>Properties Bhd, JB was represented by Senior GeneralManager Mr Simon Heng. The agreement was alsowitnessed by Assistant General Manager of TM SMEJohor Encik Mohd Nizam Mohd Yunan and AssistantGeneral Manager of <strong>IOI</strong> Properties Bhd JB Mr Lou FuLeong.Under the agreement, all house buyers of <strong>IOI</strong>Properties’ Bandar Putra at Parcel 3A & 4A and TamanKempas Utama at Parcel 3A will be equipped with FREETM’s HSBB UniFi 5Mbps broadband service for amaximum of two years. Residents and tenants will getimmediate connectivity upon moving into their homes.According to Encik Mohd Roslan Mohd Rashidi, theagreement creates good synergy between a dynamicproperty developer and TM, for the benefit of homeownersand residents.He said, “The partnership between TM and <strong>IOI</strong>Properties is indeed meaningful as it symbolises ourcommitment to have the benefits of a digital lifestylemade available to more people, particularly in Johor.Our efforts are in line with the aspiration of thegovernment to further increase high speed broadbandpenetration amongst Malaysians.”“This partnership marks another milestone for <strong>IOI</strong>Properties in providing a value-added service toconsumers as well as sustaining a high market value forproperties in Bandar Putra and Kempas Utama. We willbe able to transform the properties with the latest highspeedbroadband network connectivity which willbenefit the residents,” said Mr Heng.“We are proud to have createdthriving integrated townships thatmeet the needs of our residentsand enrich the quality of theirlives. I believe that “the heart ofany township is its people”.<strong>To</strong>day, attention to detail hasraised the bar of perfection inproperty development. Everyidea is carefully considered tofoster sustainable living andconnectivity between technology,community and nature,” addedMr Heng.UniFi has been made availablein 26 areas nationwide in keyeconomic and industrial zonesincluding Klang Valley, Cyberjaya,Putrajaya, Kulim Hi-Tech Parkand Bayan Baru Industrial Areawith over 1.14 million premises“This partnershipmarks anothermilestone for<strong>IOI</strong> Properties inproviding a valueaddedservice toconsumers.”A sealed agreement towards a digital lifestyle.passed. Right here in Johor, we have more than 25,000premises passed in Skudai, Tampoi, Gelang Patah, JohorBahru, Senai, Permas Jaya, Pelangi, Pandan and PasirGudang. With its clear positive impact on economicactivities and lifestyle of Malaysians, we will continue toexpand UniFi coverage to other key areas in Johor andall across the country,” added Encik Mohd Roslan.£A commitment for value-added services by <strong>IOI</strong> Properties Bhd, JB and Telekom Malaysia Bhd.


“ONE GREAT<strong>IOI</strong> TEAM ”Programme17BERITA<strong>IOI</strong>PROPERTYCultivatingmutualunderstandingby untying theknot in unison.Balloon gameto test one’sfocus.Workingas a teamto build aninnovativebridge.Winner of theInnovativeBridge.United we move.personnels from <strong>IOI</strong> Properties Bhd, JB were selected for30 the “ONE GREAT <strong>IOI</strong> TEAM” programme at the <strong>IOI</strong> PalmVilla Golf and Country Resort on 28 and 29 February 2012. The 2-dayprogramme was specially designed to assist an actual working team tosystematically strive towards excellence in line with the core values ofthe company.Mr Daniel Lim, who was the facilitator, has 20 years of teaching andcoaching experience. He used a 30% expert input and 70% audienceparticipation formula to encourage participation and learning.The participants took a Personality Assessment Test and wentthrough a series of experiential learning challenges that gave them amore accurate assessment of their own personalities. The challengeswere also aimed at cultivating good team spirit through effectivecommunication and understanding towards one another.The games incorporated in the programme were aimed at fosteringthe sense of belonging and inter-dependence among the participantswhich is crucial for overall teambuilding.At the end of the programme, theparticipants got to know each otherbetter, learnt to gain trust and weredefinitely up for greater challenges torealise their full potential in becominga great <strong>IOI</strong> team!£Let’s stick together!


18 OLEOCHEMICALSBERITA<strong>IOI</strong>Customer Visitsto Pan-CenturyTurkish conglomerate Evyap Sabun,a market leader in Turkey for householdtoiletries and soap noodles (with utilisedcapacity of 220,000mt) and which enjoys agrowing market presence in Egypt, sent itsdelegates to visit Pan-Century twice in a span offive months – back in October 2011 and again on 28EvyapSabunFebruary 2012.Led by Evyap Sabun Chairman Mr Fethi Evyap andhis team, the visits were a follow up to a visit by theirChief Operating Officer Mr Mehmed Evyap and histeam in September 2010.The tour also included Pan-Century’s newlyoperationalbulking installation which impressed thevisitors greatly.GFLLtdGFL Ltd’s Chief Operating Officer Mr Rossi (2nd from left) and ChairmanMr Bonadonna (right).Pan-Century once again welcomed Chief OperatingOfficer Mr Luigi Rossi and Chairman Mr GuidoBonadonna from GFL Ltd (Italy) who visited Pan-Century in March 2010. Established in Milan since 1997,GFL prides itself in developing and distributing varioushigh quality bar soaps, bed linens, spa products and baramenities for the hospitality industry. As one of Pan-Century’s valued customers, Pan-Century’s soap noodlesare supplied to GFL through <strong>IOI</strong> Oleochemical’sEuropean agent, Tredis S.A.On 1 February 2012, Pan-Centurywelcomed Mr Hector Gonzalez andMr Jorge Lopez of HADA Co., one of thebiggest toilet and veterinary soapmanufacturers in Columbia.Established since 1956, HADA Co. developscustomised soap bars for the local market and exportsHADACo.to Dominican Republic, Mexico, Peru and Puerto Rico.HADA is also an OEM (original equipment manufacturer)supplier for Avon, J&J, Colgate & Palmolive, P&G, Qualaand Bayer.Evyap Sabun’s Chairman (2nd from left) and team in a discussion withthe Pan-Century team.The HADA Co. team (2nd and 3rd from right) with the Pan-Century team.


OLEOCHEMICALSBERITA<strong>IOI</strong>19Pan-Century opened its doors to several globalcustomers for them to have a better understandingof the overall operations at Pan-Century, gain a firsthandexperience in Pan-Century’s quality assurance andforge a closer relationship. Upon their arrival, they are shownthe <strong>IOI</strong> <strong>Group</strong> corporate video followed by a detailed presentationon <strong>IOI</strong> Oleochemicals Sdn Bhd. A plant tour will be carried outcovering the fatty acid plant, soap noodle plant and warehousing/packing facilities plus the production plants for soap noodles.BradfordSoapWorksThe visit covered technical matters on P&G’scustomised soap noodles, current market trends, targetson cost benefits and the working relationship betweenPan-Century and P&G as well as RSPO updates.Thereafter, they were taken on a tour that included thesoap noodle plants, Distributed Control Systems (DCS)and warehouse facilities.Bradford Soap Works prides itself as one of the world’slargest specialty bar soap manufacturers, having beenan established soap bar manufacturer for the past 123years.On 2 February 2012, Vice President of BradfordSoap Works Inc (US) Mr Chris Buckley dropped by fora discussion on the current market climate and technicalaspects of Bradford Soap Works Inc’s soap noodlerequirements. This was followed by a tour to Pan-Century’s soap noodle plant.On 24 February 2012, Procter &Gamble (P&G) sent six executivesfrom their R&D and Commercial teamsto visit Pan-Century. A leading globalmanufacturer of home and personal careproducts, P&G operates in Asia with its regionalheadquarters in Singapore and has over 1,300Procter &Gambleemployees from 20 nationalities with diversebackgrounds.The R&D team consisted of Associate DirectorMr Charlie Salvador, Leader (Beijing) Ms Jenny Zhong,Senior Engineer Mr Anurag Makrandi while theCommercial Team included Purchasing <strong>Group</strong> ManagerMr Kishan Agrawal, Senior Purchasing Manager MrOsamu Urakawa and Purchasing Manager Ms ZhiQi Lin.Associate Director Mr Charlie Salvador (3rd from right) with his teammates along with the Pan-Century team.KohinoorChemicalCompany(from left): Kohinoor Chairman and Manager with Pan-Century’s Head ofOperations Mr Gurdev Singh.Kohinoor Chemical Company, a loyal customer ofPan-Century since 1996, is a renowned manufacturer ofsoap bars in Bangladesh.Chairman Mr Niaz Ahmed and Manager Mr Ahmedpaid a visit to Pan-Century on 29 February 2012 for abusiness discussion covering the economic pressures inBangladesh, the option of cheaper soap noodles inIndonesia and more.£


20 OLEOCHEMICALSBERITA<strong>IOI</strong>Training module.Warm-upexercise.FunctionalLeaders’TrainingAttentiveattendance.Stretch thoselimbs.On 21 and 22 February 2012, <strong>IOI</strong> Oleochemical, Praiorganised a Functional Leaders’ Training for 23participants.The participants were split into teams and hadvarious indoor and outdoor teambuildingsessions with the following objectives:• Develop effective leadership skills• Create and develop positive workingattitude• Improve communication skills• Develop cohesive teamwork in achievingset goals/objectivesUsing various activities, they were also taughtthe importance of teamwork, positive work ethicsand behaviour plus attributes which have a directimpact on the development of the organisation.The goal of each session extended beyond winningthe game to recognising the importance of workingtogether towards the company’s objectives, goals,mission and the core values of <strong>IOI</strong> <strong>Group</strong> which wereincorporated in the training.The closing session was attended by the GeneralManager of Production & Engineering Mr Lai CW and SeniorLearning the skills of effective leadership. Human Resources Manager Ms Irin Decruz. The participantswere urged to put into practice what they had acquired in thetraining into their daily work environment.£Reward Ceremony forKRA/KPI Functional Leaders & CI ProjectsFebruary 2012 was a day of15 happy occasion for functional leadersand Continuous Improvement (CI) projectteams as their hard work and effort wereacknowledged in a reward ceremony.Executive Director Mr Tan Kean Huacongratulated the leaders and presented the1st Prize to five deserving functional teamsfollowed by 32 teams which were rewardedwith the 2nd Prize and finally, a 3rd Prizewinning team.Meanwhile, the submission of CI projectsfor the Quality Council’s review improvedfrom 33 (in year 2009/2010) to 35 teams (inyear 2010/2011). Whilst the Council decidedthere was no 1st Prize winner, it awarded the2nd Prize to the ACM1 Maintenance team forsubmitting an excellent “Derichem Plant 26– Improve Vacuum” project.Mr Tan Kean Hua encouraged them byremarking, “These projects are vital forproductivity and efficiency improvement forour company to survive and grow.”Congratulations to these 1st Prizefunctional team winners:» Shazali Shaharuddin (ACM1 WWTP)» Muthusamy Kandasamy(ACM2 P50 & WWTP)» Santhana Shoban Suppiah A(ACM2 Gen. Operations)» Zaraili Zakaria (ACM2 Gen. Operations)» Mohd Irman Kandiah Abdullah(ACM1 Housekeeping)Beaming with joy for winningthe Functional Leader’s 1st Prize.Winners posing with Mr Tan Kean Hua.CI 2nd Prize: Definitely a project that is worth the prize.


Ribbon cutting by Mr Tan Kean Hua.Listening intently to the presentation.OLEOCHEMICALSBERITA<strong>IOI</strong>Launching of Training FacultyThe Training Faculty of <strong>IOI</strong> Oleochemical, Prai was launched on 21 March 2012 byExecutive Director Mr Tan Kean Huan and attended by the Divisional and DepartmentalHeads. The main purpose of the set-up is to provide customised, structured and systematictraining programmes that are relevant to employees in respect of their jobs.The Training Committee comprising six senior management members decided onthese training areas to improve the employees’ abilities, skills and knowledge (ASK):1. Faculty of Human Relations– ‘Dean’ Irin Decruz(<strong>Group</strong> Human Resources)2. Faculty of Industrial Safety,Health & Environment– ‘Dean’ Rosli Omar(Safety, Health & Environment)3. Faculty of Continual Improvement– ‘Dean’ Lim Chee Wee (Quality Assurance)4. Faculty of Information &Communication Technology– ‘Dean’ Khoo Tiang Cheng(Finance & ISG)5. Faculty of Engineering& Technical Knowledge– ‘Dean’ Teoh Bak Moi(Engineering)21Each faculty will be headed by a Senior Manager/Manager (also known as Dean) whowill be responsible to identify and propose training programmes that are in line with thefaculty’s objectives, identify and appoint trainers as well as develop the training materialstogether with the trainers. Currently, 126 courses have been identified by all the faculties fortheir employees. All information and registration are available and can be done online.All the activities will be co-ordinated by the Training Department and the expectedimplementation in April 2012 will eventually replace the current practice of identifyingand conducting trainings.£Mr Tan stressed the importance of enhancing employees’ ASKto compete in the current challenging business environment.Competing forthe Best in the5SCompetitionCongratulationsto the winners!<strong>To</strong> inculcate the 5S culture (Sort, Set in Order, Shine, Standardise, Sustain) among theemployees of <strong>IOI</strong> Oleochemical, Prai, a 5S competition was held in September 2011. The objectivewas to promote efficiency in the workplace and improve workplace safety by motivating the employeesto perform their tasks according to the 5S principles and adopting these principles daily.The competition spurred everyone to be on their toes during a four-monthperiod targeted to set things right according to the 5S principles. A team ofsix auditors from various departments was assigned to conduct ‘surprise’audits during the period on two teams segregated into – OfficeCategory (12 areas) and Operational Category (17 areas) to auditand assess their ‘before’ and ‘after’ efforts.StandardiseThe management acknowledged everyone’sconcerted effort and duly awarded the winners.£SortSet InOrderShineSustainOFFICECATEGORYACM 1 Maintenance/Production/Superintendent’s OfficeOPERATIONALCATEGORYPBI


OLEOCHEMICALS22 BERITA<strong>IOI</strong>Protecting Earththrough EH & CSR InitiativesOlechemical, Prai once again joined the world in observing Earth Hour<strong>IOI</strong> and showed support and corporate responsibility to prevent climate change.In addition to switching off the lights for an hour, various initiatives were undertakenin line with our long-term commitment to sustainable development and energy efficiency.These initiatives form part of our corporate social responsibility (CSR) commitment:Eco-productivity• Eliminated chemical treatment to physical separation such as ultra-filtration and crystallizationtechnology• Employed efficient processes such as continuous reactive distillation and open-loop spray coolingplant, and upgraded older plants with newer processes that are efficient and generate less waste• Used cleaner energy sources such as natural gas and installed economiser at boilers to recover heatfrom flue gas for heating boiler feed water• Converted bio-sludge to fertilizer and recycling spent bleaching earth• Recycled treated wastewater for general cleaning purposesEnergy EfficiencyImprovements(from 2006 – 2010)• Reducedannual water useby nearly 400million liters• Reduced electricityuse by 2 million kWhand natural gas useby more than5 million Sm 3RecycleGo GreenCampaignCommunityProgrammes• Refrain: Programmed online database system to eliminatehardcopy printouts• Reduce: Initiated default setting for double-sided printing• Reuse: Recycled single-sided printouts from lab instruments• Recycle: Shredded and recycled used papers• <strong>To</strong>tal ban of plastic bags for takeaway food in cafeteria• Reviewed office and warehousing light system toreduce use for non-critical areas and reviewed optionsfor energy efficient lighting system• Standardised centralised air-conditioning units to 25˚C• Lights out during non-working hours (e.g. during lunch)• Our Community Services Committee was formed in June 1999 and comprises volunteers dedicatedto give back to society through activities such as adoption of institutions, visits to old folks’ homesand ex-employees, donations to needy organisations and moreFuture InitiativesOur future initiatives with regards to sustainable development include:Life Cycle Assessment (LCA)• A project with Malaysian Palm Oil Board through Malaysian Oleochemicals Manafacturer’s <strong>Group</strong> to establish the LCA ofoleochemical productsRSPO Supply Chain Certification System (SCCS)• As the pioneering oleochemical plant accredited with the RSPO SCCS, <strong>IOI</strong> OIeochemical, Prai is currently leading AOMG’sdiscussion with RSPO’s Technical Director to review the existing RSPO SCCS to better suit oleochemicals and derivativesRSPO Rules for Physical Transition of Oleochemicals & Derivatives• Appointed leader of ASEAN Oleochemicals Manufacturers <strong>Group</strong> (AOMG) of RSPO Technical Working <strong>Group</strong> in January 2012to propose physical transition rules for oleochemicals and work with RSPO’s sub-committees (RSPO Home & Personal CareTechnical Working <strong>Group</strong> and RSPO Trade & Traceability Standing Committee) towards the approval of the system by theRSPO Executive Board


Aminah the pencil sharpener.OLEOCHEMICALS23BERITA<strong>IOI</strong>CommunityService toBring CheerA humorous sceneof excited children“bullying” an<strong>IOI</strong> employee’skid.Children at Rumah Kanak-Kanak Taman Waiting eagerly.Bakti, Kepala Batas enjoyed a cheerful day on17 March 2012 thanks to a Community Service eventorganised by <strong>IOI</strong> Oleochemical, Prai to connect theemployees with society.68 children including <strong>IOI</strong> employees’ children were splitinto three categories (5 – 6 years old, 7 – 8 years old and 9 – 10years old) to participate in a colouring competition. The friendlygame sparked humour as excited children attempted to “bully” <strong>IOI</strong>employees’ kids, and spurred determination as children pressed ondespite the ringing of the bell.Apart from the great gifts, a tea break was served by the <strong>IOI</strong>employees to the children. The memorable event ended with a touchingmoment as the children gratefully kissed the <strong>IOI</strong> employees’ hands ina symbolic gesture of thanks and goodbye.Giving and SharingWords of encouragement.Sleepyhead.Beingserved by<strong>IOI</strong> employees.Fishing for a Winning Catch<strong>IOI</strong> Oleochemical, Prai employees took69 time out of their busy schedules to de-stress bygathering at Juru City Happy Fishing for a fishingcompetition on 18 March 2012.After tucking into the breakfast provided by theSports Committee, avid anglers started hooking, baitingand tossing their fishing lines for the varieties of fishesin the pond such as jenahak, siakap and bawal.Prizes were given to five winners who caught theheaviest fish. The champion was Izrul Huzairi Ahmadfrom ACM 1 Transferring section, whose fish weighed2.295 kg!Thumbs up to the champion!Patience isdefinitelya virtue.Yes! I’ve caught one!Gathering offishing buffs.


24 BERITA<strong>IOI</strong>EDIBLE OILS<strong>IOI</strong> Loders Croklaan Europe Receives AEO Status<strong>Group</strong> Chief Financial Officer of <strong>IOI</strong> LodersCroklaan Mr Vincent Geerts (right) and ManagerCustoms & Trade <strong>IOI</strong> Loders Croklaan Mr MichaelBruins (2nd from right) receiving the official AEOcertificate from the custom officials.The AEO status is a quality markfor companies which will enjoysimplification of custom proceduresplus extensive safety procedures.The terrorist attacks on New York,Madrid and London have had a greatimpact on the world. The battle againstterrorism and protection of citizens aremore and more important to governmentsand have become strategic themes forEuropean leaders.In 2004, the European council movedfor better protection of all transport systemsand a more effective border control. Thisresulted in a new legislation which cameinto power on 1 January 2008. Within thislegislation, companies are offered thepossibility to apply for AuthorisedEconomic Operator (AEO) status tosecurely organise and protect all supplychains from threats through customssimplification plus security and safetycontrol.The AEO status is a quality mark forcompanies which will enjoy simplificationof custom procedures plus extensive safetyprocedures in place that ensure controlover operational procedures and transportstandards. With less physical andadministrative hassles, this offers advantagesto both AEO and its customers.<strong>To</strong> receive the AEO status, <strong>IOI</strong> LodersCroklaan Europe has been scrutinouslyaudited by auditors from both taxauthorities and customs during the lastmonths. During these audits, the internalorganisation, systems and procedureshave all been analysed.On 21 February 2012, the official AEOcertificate was handed out by governmentofficials to <strong>Group</strong> Chief Financial Officer of<strong>IOI</strong> Loders Croklaan Mr Vincent Geerts.ProSweets 2012Between 29 January and 1 February 2012, theProSweets exhibition, which focuses on thetechniques and ingredients for the confectioneryindustry, was held in Cologne, Germany. It was heldsimultaneously with the ISM which is the largestexhibition on chocolate and sugar confectioneryand an important podium for many of our Europeancustomers.During the exhibition, <strong>IOI</strong> Loders CroklaanEurope showcased its products on a booth dedicatedto the Creative Studio. Many of our existingcustomers, both European and global, came to ourbooth to discuss their technical questions with ourapplication experts. We were also able to speak topotential new customers around the globe.During the meetings, the guests could samplethe different chocolate creations from the CreativeStudio. All the products were based on our ownspecialty fats and were enthusiastically tasted byguests and various visitors.The booth in full swing,with several customermeetings in progress.


EDIBLE OILSBERITA<strong>IOI</strong>25RideWaytoTreePlantingMr Jeroen van Straalenarrives at the office.Cycling and skating are the most typical activities inThe Netherlands. Unfortunately, skating is onlypossible in very cold winters but cycling can be done allyear long. A healthy activity, it does not emit any CO 2 to theenvironment. It is also very friendly to the wallet, especiallywith the soaring prices of petrol in the last months.During Earth Month 2012, <strong>IOI</strong> Loders Croklaan Europepromoted cycling as a green mode of transport to the office.<strong>To</strong> further help the environment, <strong>IOI</strong> Loders CroklaanEurope made a contribution to a tree planting “CyclingDays” project in the Philippines which is dedicated torestoration of nature and replanting of trees. <strong>To</strong> encouragepeople living close to the office to cycle, one tree per cyclingday was donated to the project and this went up to fourtrees for people who live more than 15 kilometres from theoffice.During the month of March, more than 50 people tookthe effort to cycle to the office resulting in a total of 271trees being donated to the project. Next to this, the effortsalso resulted in around 1,000 kilometres being covered viacycling. The most outstanding contribution to the initiativewas made by Analytical Support & Development CoordinatorMr Jeroen van Straalen who lives 38 kilometresfrom the office yet he cycled to the office on three of thefour days, covering 206 kilometres!We hope that this Earth Month initiative has inspiredpeople to use the bicycle more often, making a continuouspositive contribution to the environment!Strengtheningthe Move forWith sheer determination,the team reached thesummit of Mont Ventoux.The team preparing themselvesto climb the challenging Mont Ventoux.In 2011, <strong>IOI</strong> Loders Croklaan Europe actively startedsupporting the fight against multiple sclerosis (MS) bysponsoring the Move for MS foundation.Move for MS is raising money for research against MS bytaking part in all kinds of events where they literally “move” tocollect funds. In 2011, this was done by running, skating andcycling. The most impressive effort was the gruelling climb ofthe legendary 1912m Mont Ventoux in the south of France,where seven members of the Move for MS team battled +30°Ctemperatures while running and cycling to reach the summit.Move for MS was founded by Mr Ruud Zoeteman, whosewife is battling the disease. The initiative was brought to theattention of <strong>IOI</strong> Loders Croklaan Europe by Allround ProcessOperator Mr Fred Gebhard, who works at the Rotterdam facility.<strong>IOI</strong> Loders Croklaan Europe warmly embraced the initiative,with management members Chief Operating Officer of <strong>IOI</strong>Loders Croklaan Europe Dr Loek Favre and <strong>Group</strong> ChiefFinancial Officer Mr Vincent Geerts actively raising money byrunning in some of the events.During 2011, the team collected a total of €2283.46 insponsorship from <strong>IOI</strong> Loders Croklaan Europe. On 2 March,this was festively handed over to the Move for MS foundationby Dr Loek Favre. In 2012, <strong>IOI</strong> Loders Croklaan Europe willcontinue to support the initiative.The ardent Earth-friendly cyclists.Chief Operating Officer of <strong>IOI</strong> Loders Croklaan Europe Dr Loek Favre (right)handing out the cheque for the Move for MS 2011 sponsorship to the founder of theMove for MS Mr Ruud Zoeteman.


26EDIBLE OILSBERITA<strong>IOI</strong>“HighlyCommended”inGulfood AwardsLoders Croklaan Asia’s Creamelt 500 and<strong>IOI</strong> Creative Studio have been awarded the “HighlyCommended” status by the International Judging Panel ofGulfood Awards 2012. <strong>IOI</strong> Loders Croklaan Asia’s entries havebeen judged to be one of the top three in the total participatedcategories for this year which accounted for over 120 entriesfrom 30 countries in 20 different categories.The announcement was made in the Gulfood Awardswhich is Middle East’s most highly regarded food and beverageaccolades. The winners were announced during a spectaculargala dinner held at the Dubai International Convention andExhibition Centre on the opening day of Gulfood on 19February 2012.<strong>IOI</strong> Loders Croklaan Asia submitted two entries for the2012 Gulfood Awards, namely Creamelt 500 (ice-creamapplication fat) for the Best New Health Food or BeverageIngredient category, and Creative Studio for the Best NewFood Service Innovation award category.Traditionally, lauric fats like coconut oil is used in thepreparation of ice-cream application. However coconut oilhas a high content of saturated fat of around 92%. Hydrogenatedfats can be used to replace coconut oil but they contain transfats which is more dangerous than saturated fat. With thegrowing concern on reducing saturated fat and trans fat inprocessed foods, <strong>IOI</strong> Loders Croklaan Asia’s Application &Technical team developed the low-SAFA, low-trans ice-creamapplication fat Creamelt 500 which led us to this victory.Creative Studio, on the other hand, enables food producersto bring new products to the market at a higher speed thusgiving them a competitive edge.The working team at Gulfoods 2012.A group discussion among staff, customers and agents at the exhibition.


Annual InternationalSales Conference with27BERITA<strong>IOI</strong>EDIBLE OILSThe sales team and members of the Application & Technical department followingclosely on the presentation.The workshops brought together world-classchocolatiers, application and technical specialists,marketeers and ingredient experts and inspired productdevelopers to create end products that appeal to themodern consumers.In 2011, the <strong>IOI</strong> Loders Croklaan’s concept wassuccessfully used by product developers from SaudiArabia, Oman, Iran, India, Madagascar, Singapore,Malaysia, Vietnam, China and Taiwan.The “Highly Commended” status is a stepping stoneto highlight <strong>IOI</strong> Loders Croklaan Asia’s achievements ofhaving a significant industry profile and providing acompetitive advantage.A group picture with one of <strong>IOI</strong> Loders Croklaan Asia’s longest servingagent that has served LC for three generations – Jaffran Traders!From 14 to 16 March 2012, the annual International SalesConference of <strong>IOI</strong> Loders Croklaan Asia was held inPasir Gudang. About 30 people of seven different nationalitieswere present, which included sales staff from the overseasoffices in China, Egypt, South Africa and Brazil.During the three-day event, the actual results, strategies andmoving forward plans for the department were discussed. Theteam also received a refresher training in the Creative Studio onthe different applications of oils and fats plus insights on thelatest developments in the industry.The highlight of the event was the presence of one of theglobal key account customers who accepted the invitation to bethe guest speaker – Regional Head of Nestle CommodityPurchase Centre in Singapore.He gave useful insights onthe procurement strategiesand challenges of globalmultinationals and also sharedhis views on the performanceof <strong>IOI</strong> Loders Croklaan Asiafollowed by suggestions onhow/where to improve. Itturned out to be a veryinteractive presentation withinteresting discussions.The Regional Head of Nestle CommodityPurchase Centre giving his presentation.The three-day event was a success that inspired andequipped the team again to achieve greater results in thechallenging business environment.


28EDIBLE OILSBERITA<strong>IOI</strong>A surpriseperformanceby Dato’ Lee.<strong>IOI</strong><strong>Group</strong> Executive Director Dato’ Lee YeowChor and Chief Operating Officer of <strong>IOI</strong>Loders Croklaan Asia Mr UR Sahasranamam rocked theGrand Ballroom of Grand Paragon Hotel Johor Bahruwith their Harley Davidson bike and created wavesamong the staff of <strong>IOI</strong> Loders Croklaan Asia and<strong>IOI</strong> Lipid Enzymtec on 17 March 2012 duringtheir 2011 Gala Dinner.Dressed according to the theme “Denim& Leather” – the rocking duo made thecrowds go wild as they drove towards thestage for the opening gimmick. Not long afterthe memorable gambit, Dato’ Lee once againcaught everyone by surprise when he beltedout the song – When You Say Nothing At All!The event went on a full speed with videos,performances, competitions and awards in recognitionof the employees’ contributions over the past years.Videos recapturing the past showcased a tour on memorylane and left the audience glued to their seats as theycherished the special moments.A special moment was also taken to acknowledge theemployees who were responsible for the effectiveresponse and management of the recent fire at the lipidhydrogenation plant in November 2011.Other awards that were presented included the 3MProject Awards for excellence in supply chainmanagement, excellence in procurement, excellence inOTIF, towards world class operations, critical to quality,process redesign (a newly-implemented award toacknowledge the contributions of staff to keep savingand improving productivity) and the Long ServiceAwards, which were awarded to 82 dedicated anddeserving staff for their contributions and loyalty to thecompany.This was followed by performances by three groupsof singers and three other groups. Everyone wasentertained by the various performances from the eventmanagement team and the dancing team that was invitedfrom a local dancing school.In addition to the 70 lucky draw prizes that weredistributed, the audience was treated to a King andQueen Competition of the Night showcasing three malesand three females decked in noteworthy outfits. Mr ZairiArif from the Quality Control Department and MissSubashni from the Sales Department garnered the highestvotes from the audience and judges. The night closedwith a theme song and dance organised by the committeemembers.On the following day, the employees who workedhard for the Gala Dinner but could not attend weretreated to lunch at the same venue. Games were alsoorganised for them to enjoy themselves.Dato’ Lee makinga grand entrance.


29BERITA<strong>IOI</strong><strong>IOI</strong> MALLlaser Tagin A liveBattlefieldThe latest craze in town – laser tag which is a cooler, painless and high-technology version of paintball –made its debut in a cool new laser tag arena at <strong>IOI</strong> Mall Puchong called Laser Warzone.Laser tag is a team or individual activity that involves the crafty use of hand-held infrared-emitting targetingdevices. Armed in battle vests and equipped with phasers, players are involved in a multi-interactive laser tagadventure of stealth, strategy and endurance as they strategise with their team to laser-shoot their targets anddefeat their opponent on a live, actual battlefield arena.An exciting, adrenaline-packed game that fosters teamwork and strategic thinking among the players, lasertag is safe and painless yet fun and engrossing. It gives players the opportunity to play with or against friends,colleagues or bosses and settle the score on an even, friendly battlefield, come rain or shine! Perfect forteambuilding, birthday parties, social and corporate functions, laser tag can be played by people of all ages.Laser Warzone’s 5,000 square feet arena is enhanced with stimulating sound effects and lighting system toprovide an ambient and interactive environment for the ultimate lasertag challenge in any type of mission suitedfor any player, event or organisation.Laser Warzone is created by iLaser which was established on 11 April 2011 by a groupof entertainment and gaming experts who wanted more people to enjoy andengage in sports activities. iLaser’s mission is to create a society ofactive, engaged and healthy individuals who enjoy anindoor sports activity that encourages teamwork,sportsmanship and a balanced personal life.Located on the 3rd Level at Oasis Atrium, <strong>IOI</strong> MallPuchong, Laser Warzone is open from 10:30am to10:30pm daily including public holidays.For more information, check out www.laserwarzone.com or call 03-8070 1335.


30 BERITA<strong>IOI</strong><strong>IOI</strong> MALLJohor MenFlex theirMusclesIt was a test of strength aseach bodybuilder subjectedhimself to a gruelling regime ofweights and dieting from youngto flex his way to the Junior &New Talent Body BuilderCompetition 2012 at <strong>IOI</strong> MallBandar Putra Kulai on 26 February2012. Jointly organised by <strong>IOI</strong>Mall, Kulai, Johor Bodybuildingand Weightlifting Association andHBT Healthy Path Sdn Bhd, the event also saw theinvolvement of 16 gyms.Bodybuilding members of the San Suria Gym sweptthe top three spots in the Junior category which wasopen to those below 21 years old. Kevin Murthy, 20,who spent almost four years sculpting his body, wascrowned champion whilst his gym buddies, HamidiHamid, 19, and Looi Qi Feng, 21, grabbed the secondand third spots respectively.Former Mr Malaysia,Mr Asia and Mr Universe– Othman Yahya.Participants flexing and displaying their muscles.Meanwhile, the New Talent category which wasopen to new faces of any age, saw 26 participants from15 gyms, with the youngest being 17 years old and theoldest, 42 years old. The New Talent crown went toAhmad Rizal from Burly Gym.The champion of each category won RM700 cash,a trophy and a medal while each runner-up receivedRM500 cash, a trophy and a medal. The third spot winnersreceived RM300 cash, a trophy and a medal each.Former Mr Malaysia, Mr Asia and Mr UniverseOthman Yahya, who was invited as the guestbodybuilder, wowed the audience with his excellentphysique and sleek moves. As an active bodybuilder, hesupported the event’s objective to create a pool of newtalent of bodybuilders to represent our country in futuresports events as well as encourage the involvement ofmore teenagers in the healthy sport.The winners of the Junior category.The event attracted a big crowd.The winners of the New Talent category.


31BERITA<strong>IOI</strong>HOTELMarriott CelebratesIn-HouseF1Teamswith a‘Comedy Crunch’Entertaining cabaret dance performance.Putrajaya Marriott Hotel & Spa’s lobby lounge was transformed into a fiesta feelwith splashes of black and white everywhere as the hotel went out of its way tobring forth the party of the year for the Formula 1 teams that were staying at the hotel.On 21 March 2012, the hotel hosted a Formula 1 Cocktail Party. Since it was anannual event and highly anticipated, ‘uniqueness’ was a pre-requisite. The party wasorganised to say welcome and bid good luck to the teams. It was also a way to showappreciation to the teams as the hotel has housed F1 teams annually, for many years. Inaddition, it was a great way to get to know the teams in a more casual environment.Themed ‘Comedy Crunch’, the hotel provided aparty that consisted of special entertainment suchas cabaret and energetic dance performances, afour-piece live band and the presence of theinfamous Ms Joanne Kam Poh Poh who goteveryone rolling in non-stop laughter with herstand-up comedy jokes! The music got the teamstoe tapping and swaying all night long.The guests were feted to a good combination ofAsian and Western delights while fine wines, cocktailsand beers were aplenty. The party lasted till the weehours of the morning.Stand-up comedy jokesby Joanne Kam Poh Poh.Associates’ Fun & GamesatPalm Garden HotelAll work and no play is not the motto for Palm GardenHotel as a dedicated SWAT team (Social, Welfare andActivities Team) is set up to arrange monthly activities for itsassociates. The associates are split into five groups – Food &Beverage team, Kitchen team, Housekeeping & Front Officeteam, Sales & Finance team plus the Executive Office (consistingof Human Resources, Maintenance, Security and RecreationDepartments).In January 2012, the SWAT team arranged for a game of futsalat the Recreation Centre. The game was such a thrill that even thedepartmental heads joined in the fun in their work clothes. TheKitchen team emerged winner of the two-day event.In February 2012, ping pong was in line and the groupssent a couple each for a mixed doubles game. It was a speedyevent whereby the Food and Beverage team won the game.The Recreation Centre provides various activities for youngand old and it’s a great place to get away for fun and relaxation.Games such as volleyball, paintball and sepak takraw areavailable at the Recreation Centre as well as board games, pooltable, carom and mountain bikes for rent.


32 HOTELBERITA<strong>IOI</strong>EarthFast and easy waysto make enzyme wereintroduced to associates.M nthatPalm Garden HotelIn support of Earth Month, Palm Garden Hotelembarked on a series of activities to educate andencourage our associates towards a better andsustainable lifestyle.A gotong-royong session was held at the Banquetkitchen and the area designated for recyclable items.The areas were cleaned and items were either sentfor recycling or maintained for use in the hotel.On 19 March 2012, the Food and Beverage teamintroduced a range of healthy drinks at RM12 perglass at the Courtyard to encourage guests to drinkfresh juices as opposed to processed juices. Theseconcoctions of fresh fruit juices were blendedwithout ice resulting in frothy beverages such asMangolicious (mangoes and strawberries), Prune deBanana (prunes and bananas) or Melonconcino(yellow watermelons with white coffee). For thosewho like tea, the ginger infused tea with honey wascertainly soothing and refreshing.Later in the month, an enzyme making class washeld to teach associates the processes of makingfruit enzymes and the benefits of doing so. Associateswere amazed at how these simple processes couldhelp the environment in the long term.On 31 March 2012, Palm Garden Hotel switchedoff non-essential lights around the hotel along withthe rest of <strong>IOI</strong> <strong>Group</strong> and the world from 8:30pm till9:30pm. Hotel guests enjoyed their barbecue dinneramidst dancing candlelight at Palms Café.However, Earth Month will not be the end of theactivities as Palm Garden Hotel continues thepractices of energy saving and waste reductions fora greener way of living. Let’s go green!Gotong-royong toclean up the hotel vicinity.The F&B teamintroduced arange ofhealthy drinks.Lights off forEarth Hour.


Yayasan TSLSC Continuesto Sponsor SAP Students33BERITA<strong>IOI</strong>FOUNDATIONExecutive Director of Yayasan TSLSC Dr Chuacongratulating a young girl as he presentsa school bag to her.Trustee of Yayasan TSLSC Mr Quahpresenting a school bag to a delightedsecondary schoolgirl.New school bags were presented to these studentsfrom SJK (T) Castlefield and SJK (T) Kinrara.41 primary and 26 secondary students attended the SAP presentation ceremony to receive a school bag and RM800 each.students from 166 primary and secondary schools all over458 Peninsular Malaysia and Sabah received RM416,868 worth ofsponsorship under Yayasan Tan Sri Lee Shin Cheng (Yayasan TSLSC)’s StudentAdoption Programme (SAP) this year.A presentation ceremony was held on 17 January 2012 at Palm Garden Hotelwhereby 67 students from Klang Valley gathered to receive RM800 cash donationand a school bag each from the Executive Director of Yayasan TSLSC Dr Chua YeeYen and Trustee of Yayasan TSLSC Mr Quah Poh Keat. Also present were theprincipals and headmasters of the students’ respective schools plus the seniormanagement of <strong>IOI</strong> <strong>Group</strong>.Dr Chua remarked that Yayasan TSLSC, which is a charitable foundation fullyfunded by <strong>IOI</strong> <strong>Group</strong>, has a corporate social responsibility to help underprivilegedstudents and hoped that with the incentive given, students will strive to excel intheir studies. Mr Quah further added, “The Student Adoption Programme not onlyhelps to reduce the burden of the parents, it also provides an opportunity for thechildren to continue their studies without worries.”Since the introduction of the SAP in2008, Yayasan TSLSC has given childrenfrom lower income families equalaccess to a good basic education whilehelping to ease their families’ financialburdens.Under the programme, each adoptedstudent will receive RM800 cash and oneschool bag each year until he or shecompletes their primary and secondaryeducation. Students were selected basedon their academic performance andpriorities were given to those fromdifficult family backgrounds.Smiling children from SJK (C) Sin Ming andSJK (C) Han Ming with their new school bags.During the ceremony, Yayasan TSLSC also presented 24 Student AdoptionProgramme Certificates to the participating schools as an acknowledgement toentrust the schools to manage the contributions and to monitor the students’educational progress.After the presentation ceremony, the invited principals, headmasters,students and guests were treated to a sumptuous meal at the hotel.Under the same programme, Yayasan TSLSC also sponsors school bags andstationeries to over 1,800 children from 22 HUMANA kindergartens in Sabah. Infact, <strong>IOI</strong> <strong>Group</strong> is the largest contributor to HUMANA kindergartens that providesbasic education to the children of the foreign workers in Sabah who are unable toenrol into the national schools in Malaysia.


34 FOUNDATIONBERITA<strong>IOI</strong>Delighted SAP Students Motivated to Excel in StudiesOver at <strong>IOI</strong> <strong>Group</strong>’s plantation estates, the Student AdoptionProgramme (SAP) continues to be practised as a sign of YayasanTSLSC’s objective to take care of the welfare of <strong>IOI</strong> <strong>Group</strong>’s employees. TheSAP presentation ceremony was held at various estates by the respectiveestate managers.Selected children of <strong>IOI</strong>’s employees were given cheques and schoolbags by the estate managers who congratulated the studentsand motivated them to excel in their studies.On 13 February 2012, selectedchildren of <strong>IOI</strong> employees from theSagil and Bukit Serampang Estateswere presented with cheques andschool bags in the presence oftheir parents.A delighted SAP studentwith his mother at BukitSerampang Estate.HUMANA students posing with their stationeries and school bags.Over at Terusan Baru Estate, Estate ManagerTuan Haji Mohammad bin Singah presentedstationeries and schoolbags to selectedHUMANA students.Cheques and schoolbags were also given to55 students of <strong>IOI</strong>employees whogathered for a simplepresentation ceremonyon 16 February 2012.SAP recipients with their parents posing with the estate managers.Terusan Baru Estate Manager presenting a school bag to one of theHUMANA students of the estate.Yayasan TSLSC Launches New PublicationAddressing the plight of the underprivileged is the foundation ofYayasan Tan Sri Lee Shin Cheng (Yayasan TSLSC) which is dedicatedto various contributions and activities benefiting society.Recently, the Corporate Communications Department produced abooklet featuring these contributions and signature activities to let thepublic learn more about Yayasan TSLSC. Entitled “Lovelines”, the bookletwas officially launched in February 2012.The 34-page booklet voices the concern for the less fortunate in thecommunity which resulted in the establishment of the Yayasan TSLSC in1994 by Tan Sri Dato’ Lee Shin Ching, the founder of <strong>IOI</strong> <strong>Group</strong>. Afoundation that is fully funded by <strong>IOI</strong> <strong>Group</strong>, Yayasan TSLSC seeks toreach out and improve the quality of life of underprivileged youth andchildren regardless of race or creed. During the initial years, YayasanTSLSC was mainly involved in philanthropic activities. Over the years,Yayasan TSLSC has contributed substantially to the funding of the localeducational development and has undertaken many of <strong>IOI</strong> <strong>Group</strong>’scorporate responsibility initiatives such as the Scholarship Awards Scheme,Young Achievers’ Awards, Student Adoption Programme, School AdoptionProgramme, Lawas Project and Partnership with HUMANA, just to name a few.This colourful and pictorial booklet comprises four segments: Building the Foundation, EmpoweringFuture Leaders, Loving the Communities and <strong>To</strong>wards Health and Happiness. Readers would be able to have aglimpse of the various signature activities organised by Yayasan TSLSC especially in the areas of humancapital development and community enrichment.<strong>To</strong> view the publication, log on to <strong>IOI</strong> <strong>Group</strong>’s corporate website or obtain a hard copy from theCorporate Communications Department.

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