Effective Interpersonal Skills by Dr Radhika Jaidev and Ms Peggie ...
Effective Interpersonal Skills by Dr Radhika Jaidev and Ms Peggie ... Effective Interpersonal Skills by Dr Radhika Jaidev and Ms Peggie ...
Interpersonal Skills4Interactive skills; People skills; Face-to-face skills; Social skills,Social competence“goal-directed behaviours used in face-to-face interactions inorder to bring about a desired d state of affairs” (Hayes, 2002)Management=getting things done through peopleSuccessful managers= those who have heightened ability toread actual & potential behaviours in others, and to conductthemselves according to this readingManagers only?Do we all know how to do this (well)?
Individual assessment: Self-awareness-how well do you score?5 Why do this? Important to know where we/you stand Important to know what we/you believe
- Page 1 and 2: 1CDTL-CELC WORKSHOP:EFFECTIVE INTER
- Page 3: Format of Workshop3 Individual asse
- Page 7: Hearing vs Listening7Video clip:htt
- Page 10 and 11: Think of someone whom you believe t
- Page 12 and 13: Barriers to effective listening12Pr
- Page 14 and 15: Good Workplace Manners(1)14Say than
- Page 16 and 17: Good Workplace Manners(3)16Don’t
- Page 18 and 19: Non-verbal communication (NVC)18 Wh
- Page 20 and 21: Importance of NVC20Influence of NVC
- Page 22 and 23: Non-verbal cues22 Recognize that pe
- Page 24: 24 elccpk@nus.edu.sg elcrj@nus.edu.
<strong>Interpersonal</strong> <strong>Skills</strong>4Interactive skills; People skills; Face-to-face skills; Social skills,Social competence“goal-directed behaviours used in face-to-face interactions inorder to bring about a desired d state of affairs” (Hayes, 2002)Management=getting things done through peopleSuccessful managers= those who have heightened ability toread actual & potential behaviours in others, <strong>and</strong> to conductthemselves according to this readingManagers only?Do we all know how to do this (well)?
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