Effective Interpersonal Skills by Dr Radhika Jaidev and Ms Peggie ...

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Objectives of workshop2 To learn about what interpersonal skills comprise To learn the value of interpersonal skills in groupwork situations (now) <strong>and</strong> at the workplace (later) To learn how to develop/sharpen interpersonalp/ p pskills, so as to be a better team player
Format of Workshop3 Individual assessment: Self-awareness – how well doyou score? Introduction to interpersonal skills Hearing vs Listening Activities 1-2 (Individual/Group): “You” vs “I” Activity 3 (Group): Non-verbal communicationBreak Group sharing: Surfacing our interpersonal skills-good & bad Summary: something to take away
Page 1: 1CDTL-CELC WORKSHOP:EFFECTIVE INTER
Page 5 and 6: Individual assessment: Self-awarene
Page 7: Hearing vs Listening7Video clip:htt
Page 10 and 11: Think of someone whom you believe t
Page 12 and 13: Barriers to effective listening12Pr
Page 14 and 15: Good Workplace Manners(1)14Say than
Page 16 and 17: Good Workplace Manners(3)16Don’t
Page 18 and 19: Non-verbal communication (NVC)18 Wh
Page 20 and 21: Importance of NVC20Influence of NVC
Page 22 and 23: Non-verbal cues22 Recognize that pe
Page 24: 24 elccpk@nus.edu.sg elcrj@nus.edu.

Effective Interpersonal Skills by Dr Radhika Jaidev and Ms Peggie ...

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