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Effective Interpersonal Skills by Dr Radhika Jaidev and Ms Peggie ...

Effective Interpersonal Skills by Dr Radhika Jaidev and Ms Peggie ...

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Good Workplace Manners(4)17Don’t tolerate bad mannersWithout the sense that there are some rules, there cannot beagreement about decent behavior. We all need to take responsibilityfor our own behavior <strong>and</strong> that of our employees, <strong>and</strong> that meanschallenges when the rules are breached. Lead <strong>by</strong> exampleIf you are attempting to bring good manners into your workplace, youmust first do what you ask of your employees. So…‣ improve the image of your business‣ strengthen working relationships‣ develop employee confidence <strong>and</strong> effectiveness‣ enhance communications with clients <strong>and</strong> customers‣ increase productivity.Added bonus=workplace becomes a more pleasant place to be.

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