Effective Interpersonal Skills by Dr Radhika Jaidev and Ms Peggie ...
Effective Interpersonal Skills by Dr Radhika Jaidev and Ms Peggie ... Effective Interpersonal Skills by Dr Radhika Jaidev and Ms Peggie ...
Think of someone whom you believe to10be a good listener: What behaviours does this person exhibit thatmakes you think he/she is a good listener? How do you compare your own listeningbehaviours with those of the person whom youidentified as a good listener? How might you improve your own listeningbehaviours?
Stages of effective listening11 Hearing Understanding Remembering Interpreting Evaluating Responding & giving feedback
- Page 1 and 2: 1CDTL-CELC WORKSHOP:EFFECTIVE INTER
- Page 3 and 4: Format of Workshop3 Individual asse
- Page 5 and 6: Individual assessment: Self-awarene
- Page 7: Hearing vs Listening7Video clip:htt
- Page 12 and 13: Barriers to effective listening12Pr
- Page 14 and 15: Good Workplace Manners(1)14Say than
- Page 16 and 17: Good Workplace Manners(3)16Don’t
- Page 18 and 19: Non-verbal communication (NVC)18 Wh
- Page 20 and 21: Importance of NVC20Influence of NVC
- Page 22 and 23: Non-verbal cues22 Recognize that pe
- Page 24: 24 elccpk@nus.edu.sg elcrj@nus.edu.
Stages of effective listening11 Hearing Underst<strong>and</strong>ing Remembering Interpreting Evaluating Responding & giving feedback