Technical Manual 2005/06 - Tyrolia

Retailer Agreements and
Indemnification Agreements
Both Agreements must be completed annually.
This years Retailer and Indemnification Agreements
should already be completed, if not please contact
customer service or your sales rep.
Completed Retailer Agreements, Indemnification
Agreements and Employee Training Documentation
Forms should be received at
HEAD TYROLIA WINTERSPORTS INC., USA /
HEAD TYROLIA SPORTS CANADA INC
no later than December 31, 2005.
An administrative fee of $ 15 Cdn per year for
each Certified Mechanic (maximum $ 75 Cdn per
location) will be charged by TYROLIA in Canada
and $ 30 US per location in the USA.
If a retailer loses his only TYROLIA Certified
Mechanic, he must notify
HEAD TYROLIA WINTERSPORTS INC., USA /
HEAD TYROLIA SPORTS CANADA INC
in writing within 48 hours.
Summary of Requirements
These basic requirements help assure that the
end product which is delivered to the customer
is appropriate.
• Signed, current copies of the HEAD-TYROLIA
Authorized Retailer Agreement and the
TYROLIA Bindings Indemnification Agreement
must be on file with HEAD TYROLIA WINTER-
SPORTS INC., USA / HEAD TYROLIA SPORTS
CANADA INC.
• The shop must adhere to 2005/06 TYROLIA
procedures for selection, mounting, adjusting,
testing and/or servicing of system components
as detailed in this manual.
• The actual TYROLIA retention/release adjustment,
or its equivalent, must be used.
• A TYROLIA Certified Mechanic must properly
mount, inspect, adjust and/or service system
components and/or check to make sure all
service, adjustments, testing and record
keeping were properly completed.
INDEMNITY / 77
• Mechanics must receive full training, including
hands-on practice in the use of system testing
devices, as provided by the testing device
supplier. A multiple operator reproducibility test
should be completed and results documented
by the shop each season.
• The shop must maintain records of all retail/
rental testing and/or service work for 5 years or
for the length of the statute of limitations in the
state where your business resides, whichever is
longer. Bear in mind that the statute of limitations
for minors begins only when they come of
legal age.
Paperwork Requirements
TYROLIA Retail/Rental Workshop tickets have
proven their importance in the legal system, and
we strongly recommend their use (see
elsewhere in this manual).
At the very minimum, records must contain
the following information:
• Identification of shop and customer:
name, address, phone.
• Date of transaction or work.
• Information on which binding settings are based:
skier height, weight, skier type, age, boot sole
length.
• A full description of the equipment being
serviced or rented (skis /boots / bindings),
including but not limited to brand, model,
size and serial numbers.
• Skier code, “Initial” binding release/retention
settings, and final settings.
• Signed, dated statement from the TYROLIA
Certified Mechanic that all manufacturer’s
procedures have been completed, and the
signature of the mechanic who performed the
service (if they are different individuals).
• An agreement dated and signed by the customer,
the language of which is substantially
similar to the current TYROLIA form. This agreement
must include the following points:
• User verification of skier information.
• WARNING that there are risks of injury inherent
in the sport of skiing and that the customer
accepts those risks.
• DISCLOSURE of the equipment’s limitations,
that it will not release, retain or prevent injury
under all circumstances, and is no guarantee
of the user’s safety.
• RELEASE language whereby the user releases
the retailer, manufacturer and distributor from
liability and damages, to the fullest extent
allowed by law.
• STATEMENT that no warranties of any kind are
offered by the shop beyond those offered by
TYROLIA.