Dec. /10 - VETTER Krantechnik
Dec. /10 - VETTER Krantechnik
Dec. /10 - VETTER Krantechnik
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lIFT-it: Mr. Rojahn, how did the project<br />
actually come about?<br />
A. Rojahn: Flowserve came to us in May this<br />
year and asked us for a quotation for relocating<br />
racking storage and warehousing equipment<br />
within Essen. We are a long-standing supplier<br />
to Flowserve and so we were of course their first<br />
port of call. After our initial site visit, we then<br />
presented an overall concept to Flowserve which<br />
covered the complete planning and management<br />
of plant equipment, warehousing and<br />
crane systems. As a result, Flowserve had<br />
the benefit of knowing that everything was<br />
coordinated by a single supplier and that we<br />
would provide them with a regular contact for<br />
the entire duration of the project. Our experience<br />
with projects of this order of magnitude stood<br />
us in great stead and it was ultimately the key<br />
to Flowserve’s decision to award the entire<br />
order to us.<br />
lIFT-it: Why did you want to work together<br />
with <strong>VETTER</strong> on this? Or to put it another<br />
way: why didn’t you just turn up at the<br />
customer’s on your own?<br />
A. Rojahn: This project immediately presented<br />
several challenges. On the one hand, there<br />
was the range of products involved and on the<br />
other the complexity of the products as well. The<br />
manufacturer’s expertise was absolutely essential<br />
for providing detailed advice on this type of<br />
equipment; you only need to think of the accuracy<br />
of fit you need to achieve when dealing with<br />
such a large number of gantry crane systems.<br />
Moreover, we had a very tight window of just two<br />
months with the stipulation that no stoppages<br />
in production were permitted. It was clear right<br />
from the start that we needed to keep the lines of<br />
decision-making tight. Speed was the factor that<br />
clinched the entire project.<br />
lIFT-it: How did it all go in practice? Is it<br />
not time-consuming to have to coordinate<br />
so many people to meet the deadlines when<br />
you’re pressed for time?<br />
A. Rojahn: Something like that only works<br />
when everyone involved is pulling in the same<br />
direction and never loses sight of the collective<br />
aim. We know well the benefits of working with<br />
Personal data<br />
Alexander Rojahn,<br />
product manager for plant Equipment<br />
at Wollschläger GmbH & Co. KG<br />
since 2008<br />
VETTEr and knew that we could rely <strong>10</strong>0 per cent<br />
on the team’s flexibility and speed. Having this<br />
confidence was key for us in this project. The fact<br />
that the main plant was able to move fast and<br />
provided in-depth supervision on site contributed<br />
to the success. But the active contribution of<br />
other partners and the customer as well was of<br />
course equally important. Flowserve was always<br />
to the fore, whether it was in providing a flow of<br />
information at the planning stage or supplying<br />
additional staff for the installation work.<br />
training of Mennes’ staff<br />
Cranes and Krombacher<br />
Two products where first-rate quality and<br />
shared origins in the Siegerland are equally<br />
to the fore. This was the consensus at the<br />
end of September when 30 sales staff of<br />
commercial supplier, Mennens, from the<br />
Netherlands and Belgium arrived for training.<br />
A guided tour and training courses<br />
in all aspects of cranes were on the day’s<br />
schedule. The day ended on a high note<br />
when all the participants gathered later at<br />
the Krombacher brewery and was judged to<br />
have been an all-round success!<br />
TEAMWORK<br />
lIFT-it: What were the advantages for Wollschläger<br />
of collaborating with <strong>VETTER</strong> on this<br />
project?<br />
A. Rojahn: One advantage was that we had the<br />
overall management of the project and were able<br />
to focus on our core competencies, i.e. advising,<br />
supporting and all-round management. In terms<br />
of the individual aspects of managing the project,<br />
however, with VETTEr we had the assurance<br />
of having the manufacturer behind us and<br />
were able to depend on VETTEr’s proven project<br />
management in crane systems. We have found<br />
VETTEr to be a reliable partner who does not<br />
just focus on profits but commits to a long-term<br />
collaboration based on partnership. We are sure<br />
we will be able to manage more projects to-<br />
gether successfully in future.<br />
We would like to thank Alexander Rojahn very<br />
much indeed for the interview and for the excellent<br />
cooperation. For us, this project is an<br />
example of how much a commercial company<br />
can offer its customers when it is supported by<br />
the manufacturer’s specialist expertise. And with<br />
our nationwide field staff who are always on call<br />
with advice, we make even the more complex<br />
crane projects feasible.<br />
Whatever the need, it’s always worth giving us<br />
a call!<br />
sylvia.papior@vetter-krane.de<br />
<strong>Dec</strong>ember 20<strong>10</strong> Lift it 15