GUIDELINES TO NRDC feb 24 2014

GUIDELINES TO NRDC feb 24 2014 GUIDELINES TO NRDC feb 24 2014

12.07.2015 Views

Chapter 1Organizations and ManagersOverviewIntroductionPurposeObjectivesStaff Officers work in complex organizations and play several roles. Theyinteract with managers and leaders at all levels. As a result, they shouldknow how organizations function and what role managers and leaders play.This chapter explains how to apply basic organizational and managementprinciples to your work.After completing this chapter you should be able to--x Apply systems concepts to your work.x Explain five functions of the management process.x Describe manager skills and roles.x Integrate manager and leader roles.x Use delegation of authority to manage effectively.x Manage the relationship with your boss.This chapter contains the following sections:SectionSee PageSystems Approach to Management Title1-2Subsystems 1-5The Five Functions of Management 1-7Integration of Management Functions 1-8Types of Managers 1-9Management Skills 1-10Staff Officer Roles 1-11Managing and Leading 1-13Managing Things and Leading People 1-16Delegation of Authority 1-17Managing Your Boss 1-20Chapter Summary 1-21NRDC GRC – Staff Handbook1-1

Systems Approach to ManagementIntroductionModern organizations are fast-paced, complex, and bewildering to a newcomer.One way to gain a foothold is to look at your organization as a system. Thenyou can see how it operates and how you fit in.DefinitionThe systems approach is the application of General Systems Theory to explainhow organizations operate. This approach views an organization as a groupof interrelated parts brought together for a common purpose.PartsThe parts form a system:x Environment.x Input.x Conversion.x Output.x Feedback.This model depicts a system's parts:External EnvironmentInput:• Demands• Information• ResourcesConversion:• Work• Action• Process• BehaviorOutput:• Goods• Services• ResultsFeedbackFigure 1-1. Systems modelNRDC GRC – Staff Handbook1-2

Chapter 1Organizations and ManagersOverviewIntroductionPurposeObjectivesStaff Officers work in complex organizations and play several roles. Theyinteract with managers and leaders at all levels. As a result, they shouldknow how organizations function and what role managers and leaders play.This chapter explains how to apply basic organizational and managementprinciples to your work.After completing this chapter you should be able to--x Apply systems concepts to your work.x Explain five functions of the management process.x Describe manager skills and roles.x Integrate manager and leader roles.x Use delegation of authority to manage effectively.x Manage the relationship with your boss.This chapter contains the following sections:SectionSee PageSystems Approach to Management Title1-2Subsystems 1-5The Five Functions of Management 1-7Integration of Management Functions 1-8Types of Managers 1-9Management Skills 1-10Staff Officer Roles 1-11Managing and Leading 1-13Managing Things and Leading People 1-16Delegation of Authority 1-17Managing Your Boss 1-20Chapter Summary 1-21<strong>NRDC</strong> GRC – Staff Handbook1-1

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!