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PREFACEDisclaimer: The NRDC-GREECE
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GUIDELINES TO CONSIDERBecome fully
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Remember the mission. Avoid tunnel
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Overview ContinuedFocusThe text foc
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InstructionsIntroduction This secti
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NotesNRDC GRC - Staff Handbookvi
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Detailed Table of Contents, Continu
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Detailed Table of Contents, Continu
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Chapter 1Organizations and Managers
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Systems Approach to Management, Con
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SubsystemsIntroduction This section
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The Five Functions of ManagementInt
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Types of ManagersIntroductionThis s
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Staff Officer RolesIntroduction Peo
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Managing and LeadingIntroduction St
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Managing Things and Leading PeopleI
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Delegation of Authority, ContinuedI
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Managing Your BossIntroduction Do y
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Chapter Summary, ContinuedKey point
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The Staff Officer’s WorldIntroduc
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AnticipationIntroduction Ability to
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InitiativeIntroduction A sharp staf
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Initiative, ContinuedKeepingactions
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Guidance, ContinuedWhen to seekguid
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Perspective, ContinuedPride,passion
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Written Sources of InformationIntro
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Providing Information and Building
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Completed Staff Work, ContinuedPrep
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Staff Doctrine, ContinuedBackground
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Chapter Summary, ContinuedKey Point
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Efficiency and EffectivenessIntrodu
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Efficiency and Effectiveness, Conti
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Step 1: Record Use of TimeIntroduct
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Step 2: Analyze ResultsIntroduction
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Step 3: Eliminate Time WastersIntro
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Step 4: Overcome Barriers, Continue
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Priorities, ContinuedVisionVision i
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Doing Things One at a TimeIntroduct
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Chapter SummaryKey points This tabl
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Chapter 4Meetings and InterviewsOve
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Preparing an AgendaIntroductionGuid
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Opening a MeetingIntroductionOpenin
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Guiding DiscussionIntroductionHow t
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Concluding a MeetingIntroductionEnd
- Page 95 and 96: Interactive MeetingsIntroduction Ru
- Page 97 and 98: Interactive Roles, ContinuedRecorde
- Page 99 and 100: Conducting an InterviewIntroduction
- Page 101 and 102: Controlling an InterviewIntroductio
- Page 103: Chapter Summary, ContinuedKey point
- Page 106 and 107: Problem-Solving StepsIntroductionTh
- Page 108 and 109: Step 2: Gather InformationIntroduct
- Page 110 and 111: Step 3: Develop AlternativesIntrodu
- Page 112 and 113: Step 4: Weigh AlternativesArriving
- Page 114 and 115: Adaptive Decision MakingIntroductio
- Page 116 and 117: Gaining Power to Make DecisionsIntr
- Page 118 and 119: Problems, Decisions, and ManagersIn
- Page 120 and 121: Chapter Summary, ContinuedKey point
- Page 122 and 123: Informal Organization and Grapevine
- Page 124 and 125: Listening Barriers We MeetBenefits
- Page 126 and 127: Overcoming Listening BarriersOverco
- Page 128 and 129: Active Listening, ContinuedAsk ques
- Page 130 and 131: Body Language, ContinuedExamplesWay
- Page 132 and 133: PersuadingIntroductionStaff officer
- Page 134 and 135: Persuading, ContinuedSelling steps(
- Page 136 and 137: Overcoming Objections, ContinuedPro
- Page 138 and 139: Negotiating StrategiesIntroductionT
- Page 140 and 141: Negotiating Strategies, ContinuedCo
- Page 142 and 143: Bad NewsIntroduction Building a goo
- Page 144 and 145: Chapter SummaryKey points This tabl
- Page 148 and 149: The Need for Complete, Concise, and
- Page 150 and 151: Standards and Rules, ContinuedExamp
- Page 152 and 153: Active Voice, ContinuedWrite in the
- Page 154 and 155: Eliminating WordinessIntroduction U
- Page 156 and 157: Eliminating Wordiness, ContinuedNee
- Page 158 and 159: Short SentencesIntroductionUse bull
- Page 160 and 161: Packaging, ContinuedBefore and afte
- Page 162 and 163: EditingIntroduction Writing is an a
- Page 164 and 165: Chapter SummaryKey points This tabl
- Page 167 and 168: Chapter 8CoordinatingOverviewIntrod
- Page 169 and 170: The Coordinating FunctionWhenreport
- Page 171 and 172: Informal CoordinationCoordinatingor
- Page 173 and 174: Coordinating Phases, ContinuedPhase
- Page 175 and 176: Responding to Non-concurrences, Con
- Page 177 and 178: Decision Paper (DCC), ContinuedPurp
- Page 179 and 180: Backup CopiesIntroductionHas this e
- Page 181 and 182: Chapter SummaryKey points This tabl
- Page 183 and 184: Chapter 9BriefingsOverviewIntroduct
- Page 185 and 186: Military Briefings, ContinuedMissio
- Page 187 and 188: Decision Briefing FormatsDecisionbr
- Page 189 and 190: Preparation, ContinuedAnalyzeaudien
- Page 191 and 192: Methods of PresentationIntroduction
- Page 193 and 194: Visual AidsIntroductionExamplesSlid
- Page 195 and 196: RehearsalsIntroduction Professional
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DeliveryIntroduction This section e
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Fielding Questions and Giving Answe
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Key points This table summarizes ke
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Chapter 10EthicsOverviewIntroductio
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Ethics and Values, ContinuedPersona
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Ethical ResponsibilitiesIntroductio
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Unethical Behavior, ContinuedRation
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Ethical Decision MakingIntroduction
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Standards of ConductIntroductionThi
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Chapter Summary, ContinuedKey point
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Appendix A--Informal Staff Language
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Appendix A--Informal Staff Language
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Appendix A--Informal Staff Language
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Appendix B--Simpler Words and Phras
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Appendix B--Simpler Words and Phras
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Appendix B--Simpler Words and Phras
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Appendix B--Simpler Words and Phras
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Appendix D--Time-Saving TipsOvervie
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Overcome ProcrastinationIntroductio
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Control Telephone Use, ContinuedGui
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Get OrganizedIntroductionTo get org
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Today's PlanFormatUse this format o
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Appendix E--Creating IdeasBrainstor
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Mind MappingIntroductionWhen to use
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Appendix F: Leadership Effectivenes
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Leading Change, ContinuedResilience
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Building Coalitions and Communicati
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Results Driven, ContinuedEntreprene