GUIDELINES TO NRDC feb 24 2014

Chapter Summary, ContinuedKey points (continued)Topic Summary PageInteractivemeetings--InteractiverolesIn an interactive meeting members play these equally important roles: 4-11RoleResponsibilitythruLeaderDemonstrates commitment to group'ssuccess but delegates proceedings.4-13FacilitatorA neutral servant and referee.RecorderKeeps track of who said what.Group memberOffer expertise and opinions.Planning Use an interview when--andx Group discussions aren't feasible.opening an x Data needed is complex or sensitive.interview x Time isn't a major constraint.x Target population is small, accessible.Conducting x Work from an outline of key points.anx Don't read from documents.interview: x Consider respondent when taking notes.guidelines x Use appropriate level of conversation.x Don't interrupt, except to avoid digression.x Encourage person to talk.x Watch out for halo effect.Questions x Ask single questions.x Avoid prompting questions.x Use both comparative and open-ended questions.Controlling x Use timely pauses.anx Summarize periodically.interview: x Keep interview balanced.guidelines x Briefly summarize, answer questions, and depart.Appendix E—Creating ideasBrainstorm x Fast-paced. x Focus on quantity of ideas, not quality.Guidelines x Freewheeling. x Judgment withheld.Mind Technique to organize random ideas created in a brainstorming session.Mapping Group uses symbols to identify relationships of ideas. Then theyModifiedDelphiTechniqueevaluate and outline the relationships to give them structure.Silent form of brainstorming. Ideas created individually--no groupinteraction. Ideas collected, sorted, and referred to decision makers forconsideration.4-144-154-164-17E-2E-3E-4NRDC GRC – Staff Handbook 4-19