Pest Management Canada 2012 - National Pest Management ...

Marketing for Sales SuccessSam Kennedy, Orkin PCO Services, Inc., Burnaby, BCDigital marketing. Direct mail. Seasonal advertising.Yellow pages. With so many available options to deliveryour message, are you certain your marketing strategyis aligned for maximum impact with your customers? Inthis session learn how to maximize these opportunities togenerate not only brand awareness but new customers inthe process.12 Noon – 1:15 p.m.Lunch in the Exhibit Hall1:15 p.m. – 2:15 p.m.CONCURRENT SESSIONSThe Vancouver Rat ProjectDr. Chelsea G. Himsworth DVM, MVetSc, Dip ACVP,Univeristy of British Columbia, Vancouver, BCThe goal of this interdisciplinary project is to determinewhether rats pose a health risk to people through thetransmission of infectious diseases. To achieve thisgoal, we will be studying the dynamics of rat-associateddiseases in both rats and people. Vancouver’s DowntownEastside, also known as ‘Canada’s poorest postal code,’is the focus of this study, since the environmental andsociodemographic characteristics of the neighbourhoodare likely to promote rat infestations and rat-humancontact. The project will run from September 2011 toAugust 2014 and preliminary results will be presented.Bridging the Generation Gap in the WorkplaceJennifer Curleigh, Creative Training, Vancouver, BCIn this insightful and entertaining session, we’ll explorethe four generations in the workplace; what defines eachof them; what causes generations to differentiate fromone another; and why we should care. This session willprovide managers and employees with valuable tools toenhance work relationships, as well as offer usefulinformation on attracting and retaining staff.2:30 p.m. – 3:30 p.m.CONCURRENT SESSIONSAn Integrated Approach to Controlling CarpenterAnts in CanadaDr. Laurel Hansen, Spokane Falls Community College,Spokane, WACarpenter ants can be serious structural pests, causingdamage to structures that often require expensive repairs.During this session, learn about the identification anddistribution of carpenter ants species across Canada,including biological, behavioral and ecological featuresthat can be used in management strategies, includinghow baits and traditional products can be used in anintegrated approach to carpenter ant management.Bed Bug—Business Model Successes and PitfallsAlfie Trelevelen, Sprague Pest Solutions, Tacoma, WA;Brett Johnston, Assured Environmental Solutions, Inc.,Maple Ridge, BC; Miro Gajovic, PCO Services, Inc.,Mississauga, ON; Michael Botha, Sandwich Isle PestSolutions, Pearl City, HIBed bugs have emerged as a significant pest in manyplaces across the country. Find out from a panel ofdistinguished PMPs how serious the bed bug problem isin their area and any novel strategies or technologies theyare employing.3:30 p.m. – 4:30 p.m.Concluding General Session: Know YourEnemy: Results of the 2011 Canadian Ant SurveyDr. Laurel Hansen, Spokane Falls CommunityCollege, Spokane, WAAnts continue to be ranked among the top urban pests.Understanding the geographic distribution of ant speciesallows you to prepare for ant problems that are likely tooccur in your area. This session will review previous antsurveys from throughout Canada and the results of a2011 survey of Canadian pest management professionals,including a review of exotic and native ants and theirimpact as structural pests.7:30 p.m.Fun Nite Out on the TownJoin your industry peers for a fun “Nite Out on the Town”at a local establishment while enjoying food and drinks ona traditional Hockey Nite.6Pest Management Canada 2012 • March 8-10 • Vancouver, British Columbia