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International Call Plan - Digicel Jamaica

International Call Plan - Digicel Jamaica

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23. What happens after a customer uses all the minutes in the <strong>International</strong> <strong>Call</strong> <strong>Plan</strong>before the plan ends? Customers who use all the allotted minutes on an <strong>International</strong> <strong>Call</strong> <strong>Plan</strong> before the 30 daysperiod ends as well as postpaid customers who uses all the minutes before the end of thecalendar month has two options available for continued benefit of the service:i. Purchase additional minutesii. Continue to make call within the plan at a reduced rate of $8 plus STC tax of$0.40 per minute, a total of $8.40 per minute.Note: Unused additional minutes purchased by a postpaid customer will not rollover.Postpaid customers are only able to rollover unused minutes received from the first set ofbundles received each month.24. Will a customer be allowed to transfer unused minutes to another customer on a<strong>Digicel</strong> <strong>International</strong> <strong>Call</strong> <strong>Plan</strong>? No. The international minutes received on an <strong>International</strong> <strong>Call</strong> <strong>Plan</strong> are not transferable.25. How does a customer purchase additional minutes within an <strong>International</strong> <strong>Call</strong> <strong>Plan</strong>?A customer on an <strong>International</strong> <strong>Call</strong> <strong>Plan</strong> may purchase additional minutes by dialing*134*5*#.The customer is limited to purchasing minutes that are equivalent to the current plan. Forexample, if a customer is on the <strong>International</strong> 1250 <strong>Plan</strong> he/she can only purchase 900minutes at a time.Customers are unable to purchase additional minutes once they have received thenotification that the plan will soon expire (in the case of prepaid) or renewed (in the caseof postpaid).

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