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International Call Plan - Digicel Jamaica

International Call Plan - Digicel Jamaica

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Postpaid customers (on Select <strong>Plan</strong>s) who activate the <strong>International</strong> <strong>Call</strong> <strong>Plan</strong> 1250 areallowed to make up to 1250 minutes of calls. Postpaid customers (on Select <strong>Plan</strong>s) who activate the <strong>International</strong> <strong>Call</strong> <strong>Plan</strong> 1000 areallowed to make up to 1000 minutes of calls. Postpaid customers (on Value & Smart <strong>Plan</strong>s) who activate the <strong>International</strong> <strong>Call</strong> <strong>Plan</strong> 1250are allowed to make up to 900 minutes of calls. Postpaid customers (on Value & Smart <strong>Plan</strong>s) who activate the <strong>International</strong> <strong>Call</strong> <strong>Plan</strong> 1000are allowed to make up to 700 minutes of calls. Note: as of October 1, 2009 customers now have the option of purchasing additionalminutes before or after the minutes have been exhausted.17. Will unused minutes associated with <strong>International</strong> <strong>Call</strong> <strong>Plan</strong> roll-over to the followingmonth if the plan is renewed before the expiry date? Yes. As of October 1, 2009 <strong>Digicel</strong> customers are allowed to roll-over unused internationalminutes once the plan is renewed before the expiry date.For example, John, a prepaid customer, activated an <strong>International</strong> <strong>Call</strong> <strong>Plan</strong> 1000 thatexpires on July 29, 2012. On July 28, 2012 John dials the code *134*1*1000# to renew theplan. If on July 30, 2012 when the next 30 days period begins John has 50 unused minutes,then 50 minutes will be added to the 700 bundled minutes. Therefore, John will have 750minutes for international calls within the <strong>International</strong> <strong>Call</strong> <strong>Plan</strong> over the next 30 days.Note: Prepaid customer must renew the plan within the two days renewal period and becharged successfully at the time of plan renewal in order for the minutes to roll over to thenext 30 days service period.18. Will the unused minutes rollover for postpaid customers? Yes. Postpaid customers will have their unused minutes rolled-over the first of each monthonce the plan is not cancelled.

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