International Call Plan - Digicel Jamaica
International Call Plan - Digicel Jamaica
International Call Plan - Digicel Jamaica
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No. Customers can activate only one of the two plans at any given time.If a customer wishes to change from the <strong>International</strong> <strong>Call</strong> <strong>Plan</strong> 1250 to the <strong>International</strong><strong>Call</strong> <strong>Plan</strong> 1000 and vice versa they will be required to wait until the receive the renewalmessage and then dial *134*2*1000# to change from the <strong>Plan</strong> 1000 to the <strong>Plan</strong> 1250 or*134*2*1250# to change from the <strong>Plan</strong> 1250 to the <strong>Plan</strong> 1000.In the case of a prepaid customer, the plan will be changed upon renewal after the current30 days period has expired.In the case of a postpaid customer, the plan will be changed on the first day of the followingmonth.6. Can a customer change the plan they are on before the current one expires?If a customer wishes to change from the <strong>International</strong> <strong>Call</strong> <strong>Plan</strong> 1250 to the <strong>International</strong><strong>Call</strong> <strong>Plan</strong> 1000 and vice versa they may do so upon receiving the renewal notificationmessages.The customer should dial *134*2*#. This code should be dialedwithin the 4 days (in the case of a postpaid customer) or 2 days (in the case of a prepaidcustomer) renewal window period.The customer will be placed on the new plan when the existing plan expires.7. Who can activate the <strong>International</strong> <strong>Call</strong> <strong>Plan</strong>?All <strong>Digicel</strong> customers are eligible to activate an <strong>International</strong> <strong>Call</strong> <strong>Plan</strong>.8. Are corporate customers eligible for the service?Yes. All <strong>Digicel</strong> customers including Corporate (Corporate CUG, Pan Caribbean, Star CUG,and Push to Talk etc.) are eligible for the service.Note: Special Corporate are not eligible to activate an <strong>International</strong> <strong>Call</strong> <strong>Plan</strong>.