Program - American Public Power Association
Program - American Public Power Association
Program - American Public Power Association
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Monday, September 247a.m.–5p.m...................Conference RegistrationCASCustomer Accounting & Services7 – 8 a.m.Networking Continental BreakfastCONTINENTAL BALLROOMTo help you make the most of your time away from the office, theconference offers informal networking continental breakfasts. Nospeakers or moderators; just a chance to meet and visit with your peers.8 – 9 a.m.Opening General SessionGRAND SALON BRecommended CEUs .1 / PDHs .8 / CPEs .9, SpecializedKnowledge and ApplicationsWelcomeJerry Collins, President & CEO, Memphis Light, Gas & Water, Tenn.The Current National and GlobalEconomy and Its Impacts on <strong>Public</strong><strong>Power</strong>Roger Tutterow, Professor of Economics, Mercer University, Atlanta, Ga.Presiding: Jennifer Hunt, Chief Financial Officer,Gainesville Regional Utilities, Fla.; and Chair, Business& Financial Section9 – 9:15 a.m.BreakCONTINENTAL BALLROOM9:15 – 10:15 a.m.BREAKOUT SESSIONSRecommended CEUs .1 / PDHs 1 / CPEs 1.2CASSocial Media 2.0:Meeting Your Customers at the Next LevelGRAND SALON BCPE Field of Study: MarketingAn increasing number of utilities communicate with their customersthrough social media. Learn about new ways utilities are engagingcustomers through Facebook, Twitter and blogs; tools for keepingFacebook content up to date; and successful experiences with Twitterand blogs.Speakers: Pam Cowen, Manager, Membership & Marketing, <strong>American</strong> <strong>Public</strong><strong>Power</strong> <strong>Association</strong>, Washington, D.C.; and Stacey Greenberg, CommunityRelations Coordinator, and Richard Thompson, Senior CommunicationsSpecialist, Memphis Light, Gas & Water, Tenn.Presiding: Gregg Welch, Manager, <strong>Program</strong>s & Services, ElectriCities ofNorth Carolina, Inc., Raleigh, N.C.; and Chair, Customer Accounting & ServicesCommitteeGAFAGAFAHRTITResponding to the Unexpected:A Business Continuity Case StudyGRAND SALON ACPE Field of Study: Business Management & OrganizationHear how the Omaha <strong>Public</strong> <strong>Power</strong> District implemented its businesscontinuity plan in response to the 2011 Missouri River floods. Thepresenter will discuss how the event affected all aspects of the utility,including generation and power supply, insurance and office buildingclosures.Speaker: Anna Davis, Manager, Enterprise Risk Management, Omaha <strong>Public</strong><strong>Power</strong> District, Neb.Presiding: Edward Easterlin, Vice President & CFO, Omaha <strong>Public</strong><strong>Power</strong> District, Omaha, Neb.; and Chair, General Accounting, Finance & AuditCommitteeAchieving a Shorter Closing ProcessGRAND SALON CCPE Field of Study: AccountingMany utilities are looking for ways to close their books faster in order toprovide managers more timely information for decision-making. Learntechniques that can help utilities close their books in a shorter timeframe.Speaker: Tom Unke, Partner, Baker Tilly Virchow Krause, Madison, Wis.Presiding: Carol Shrein, Manager, General Accounting, Memphis Light, Gas& Water, Tenn.; and Vice Chair, General Accounting, Finance & Audit CommitteeHuman Resources & TrainingIntroductory RoundtableGRAND SALON ECPE Field of Study: Personnel/HRGet acquainted with public power human resources and trainingcolleagues from other APPA member utilities. Discuss current issuesand share challenges and successes in an interactive roundtable format.Presiding: Jon Hofman, SPHR, Human Resources & Safety Manager,Holland Board of <strong>Public</strong> Works, Mich.; and Chair, Human Resources & TrainingCommitteeInformation TechnologyIntroductory RoundtableVENETIAN ROOMCPE Field of Study: Specialized Knowledge & ApplicationsGet acquainted with other utility IT professionals from around thecountry and learn about what other utilities are doing in the area ofinformation technology in this interactive roundtable discussion.Presiding: Branndon Kelley, Chief Information Officer, <strong>American</strong> Municipal<strong>Power</strong>, Inc., Columbus, Ohio; and Vice Chair, Information Technology CommitteeRoundtable discussions are open only to employees of public powerutilities, state and regional associations, and joint action agencies.6 2012 APPA Business & Financial Conference