Program - American Public Power Association

Let the APPA Academy provide you with the knowledgeyou need to perform your job at the highest level.Register for these events today at www.APPAAcademy.org.ConferencesLegal SeminarOct. 14–17, 2012Omni ShorehamWashington, D.C.Customer ConnectionsConferenceOct. 21–24, 2012Indianapolis Marriott DowntownIndianapolis, Ind.Legislative RallyMarch 11–14, 2013Grand Hyatt WashingtonWashington, D.C.Engineering & OperationsTechnical ConferenceMarch 24–27, 2013Gaylord PalmsKissimmee, Fla.National ConferenceJune 15–19, 2013Gaylord OprylandNashville, Tenn.Business & FinancialConferenceSept. 22–25, 2013Omni Orlando Resort at Champions GateOrlando, Fla.Education Courses& WorkshopsFall Education InstituteOct. 1–5, 2012Loews Vanderbilt HotelNashville, Tenn.Featuring these courses:■ Public Utility Accounting■ Cost of Service & Retail Rate Design■ Financial Planning forMunicipal Utilities■ Key Accounts Certificate Program■ 2012 APPA Safety Manual Overview■ Overhead Distribution SystemsPublic Power LeadershipWorkshopOct. 3–5, 2012Loews Vanderbilt HotelNashville, Tenn.Joint Action Agency WorkshopJan. 6–8, 2013Sundial Beach & Golf ResortSanibel Island, Fla.Winter Education InstituteFeb. 4–8, 2013Gaylord PalmsKissimmee, Fla.Featuring these courses:■ Public Utility Accounting■ Cost of Service & Retail Rate Design■■■■Financial Planning forMunicipal UtilitiesCustomer Service ManagementCertificate Program2012 APPA Safety Manual OverviewUnderground Distribution SystemsCEO RoundtableFeb. 24–26, 2013Arizona BiltmorePhoenix, Ariz.General Accounting, Finance& Audit Spring MeetingApril 18–19, 2013Offices of APPAWashington, D.C.Spring Education InstituteMay 6–10, 2013Sheraton Park HotelAnaheim, Calif.Webinar SeriesTop-notch instructors and APPA memberscover the latest industry issues ina format that’s both convenient andaffordable. A phone and a computerwith Internet access are all that’s neededfor everyone at the utility to participate,for one low price. For an updated list ofupcoming webinars, visit www.APPAAcademy.org.