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<str<strong>on</strong>g>F<str<strong>on</strong>g>or</str<strong>on</strong>g></str<strong>on</strong>g> <str<strong>on</strong>g>reserv<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>s</str<strong>on</strong>g> <str<strong>on</strong>g>at</str<strong>on</strong>g> <str<strong>on</strong>g>Enterprise</str<strong>on</strong>g> <str<strong>on</strong>g>or</str<strong>on</strong>g> N<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al, <str<strong>on</strong>g>please</str<strong>on</strong>g> <str<strong>on</strong>g>click</str<strong>on</strong>g> <strong>on</strong> <strong>the</strong> <strong>link</strong> belowhttp://www.enterprise.com/car_rental/deep<strong>link</strong>map.do?bid=028&refId=TROYUNIVCharryse Wheeler Charryse.R.Wheeler@ehi.com 205-824-8561Brian Collins Brian.T.Collins@ehi.com 478-256-6443Troy University has selected <str<strong>on</strong>g>Enterprise</str<strong>on</strong>g> Rent-A-Car/N<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al Car Rental as our preferredvehicle supplier under <strong>the</strong> St<str<strong>on</strong>g>at</str<strong>on</strong>g>e of Alabama vend<str<strong>on</strong>g>or</str<strong>on</strong>g> c<strong>on</strong>tract. In 2007, <str<strong>on</strong>g>Enterprise</str<strong>on</strong>g> Rent-A-Caracquired Vanguard Car Rental Group Inc., <strong>the</strong> parent of N<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al Car Rental. This transacti<strong>on</strong>combined complementary businesses. <str<strong>on</strong>g>Enterprise</str<strong>on</strong>g> specializes in in-town rentals and N<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>almainly serves customers who rent <str<strong>on</strong>g>at</str<strong>on</strong>g> airp<str<strong>on</strong>g>or</str<strong>on</strong>g>ts. This c<strong>on</strong>tract will be in effect August 1, 2011.Frequently Asked Questi<strong>on</strong>sWho is an eligible renter under <strong>the</strong> Troy University c<strong>on</strong>tract with <str<strong>on</strong>g>Enterprise</str<strong>on</strong>g>/N<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al?The r<str<strong>on</strong>g>at</str<strong>on</strong>g>es and discounts in this agreement apply to Troy University’s faculty and staff <strong>on</strong>university business. <str<strong>on</strong>g>Enterprise</str<strong>on</strong>g>/N<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al has agreed to extend <strong>the</strong> same r<str<strong>on</strong>g>at</str<strong>on</strong>g>es and discounts f<str<strong>on</strong>g>or</str<strong>on</strong>g>pers<strong>on</strong>al travel as well.Is <strong>the</strong>re a minimum age requirement?Yes, renters must be 21 <str<strong>on</strong>g>or</str<strong>on</strong>g> older. Renters 21 to 24 years old are c<strong>on</strong>sidered young renters.N<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al and <str<strong>on</strong>g>Enterprise</str<strong>on</strong>g> waives <strong>the</strong> young renter fee f<str<strong>on</strong>g>or</str<strong>on</strong>g> Troy University.Will I need to show identific<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong> <str<strong>on</strong>g>at</str<strong>on</strong>g> <strong>the</strong> time of rental?Yes, you will need to show a valid driver's license.Wh<str<strong>on</strong>g>at</str<strong>on</strong>g> if I am already a member of a frequent renter program with a different car rentalsupplier?<str<strong>on</strong>g>Enterprise</str<strong>on</strong>g>/N<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al will autom<str<strong>on</strong>g>at</str<strong>on</strong>g>ically m<str<strong>on</strong>g>at</str<strong>on</strong>g>ch th<str<strong>on</strong>g>at</str<strong>on</strong>g> benefit level when you enroll in <strong>the</strong>irprogram. Please c<strong>on</strong>tact Charryse Wheeler Charryse.R.Wheeler@ehi.com f<str<strong>on</strong>g>or</str<strong>on</strong>g> m<str<strong>on</strong>g>or</str<strong>on</strong>g>einf<str<strong>on</strong>g>or</str<strong>on</strong>g>m<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>.Benefits of N<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al's Emerald Club membership program:Bypass <strong>the</strong> counter and choose your own car in 57 maj<str<strong>on</strong>g>or</str<strong>on</strong>g> airp<str<strong>on</strong>g>or</str<strong>on</strong>g>t marketsReceive e-receipts to speed up rental returnsChoice of rewards: free rental days <str<strong>on</strong>g>or</str<strong>on</strong>g> airline milesSelf-service kiosk check-in available in maj<str<strong>on</strong>g>or</str<strong>on</strong>g> U.S. marketsThe <strong>link</strong> f<str<strong>on</strong>g>or</str<strong>on</strong>g> <strong>the</strong> Emerald Club is https://www.n<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>alcar.com/offer/XZ55230.Wh<str<strong>on</strong>g>at</str<strong>on</strong>g> is Troy University’s c<strong>on</strong>tract ID number?XZ55230, this number will be needed to receive Troy University’s preferred pricing whenbooking your vehicle rental.Will I receive Troy University’s c<strong>on</strong>tract pricing when making <str<strong>on</strong>g>reserv<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>s</str<strong>on</strong>g> <strong>on</strong>line?N<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al and <str<strong>on</strong>g>Enterprise</str<strong>on</strong>g> offers <strong>on</strong>line booking f<str<strong>on</strong>g>or</str<strong>on</strong>g> Troy University, <str<strong>on</strong>g>or</str<strong>on</strong>g> through any travelagency using a Global Distributi<strong>on</strong> System (GDS). By providing <strong>the</strong> c<strong>on</strong>tract ID during your<strong>on</strong>line reserv<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>, all <str<strong>on</strong>g>reserv<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>s</str<strong>on</strong>g> are transferred instantaneously into <strong>the</strong>ir <strong>on</strong>line system
and may be viewed by <strong>the</strong>ir rental loc<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>s immedi<str<strong>on</strong>g>at</str<strong>on</strong>g>ely. Through <strong>the</strong>ir internet sites,customers can reserve a vehicle <str<strong>on</strong>g>at</str<strong>on</strong>g> any of <strong>the</strong>ir w<str<strong>on</strong>g>or</str<strong>on</strong>g>ldwide rental loc<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>s. In additi<strong>on</strong> t<str<strong>on</strong>g>or</str<strong>on</strong>g>enting a vehicle, users can review a listing of <strong>the</strong>ir entire line of services, find out aboutspecial offers, company news, enroll in The Emerald Club, and reserve your desired car f<str<strong>on</strong>g>or</str<strong>on</strong>g>your business, as well as, your vac<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong> trip.Are vehicles full of fuel <str<strong>on</strong>g>at</str<strong>on</strong>g> <strong>the</strong> time of pick-up <str<strong>on</strong>g>or</str<strong>on</strong>g> delivery?N<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al Car Rental provides a full tank of gas with every rental. At <str<strong>on</strong>g>Enterprise</str<strong>on</strong>g> airp<str<strong>on</strong>g>or</str<strong>on</strong>g>tloc<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>s, each rental vehicle is provided with a full tank of gas, and <str<strong>on</strong>g>at</str<strong>on</strong>g> <str<strong>on</strong>g>Enterprise</str<strong>on</strong>g> off airp<str<strong>on</strong>g>or</str<strong>on</strong>g>tloc<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>s, each rental vehicle is provided with <str<strong>on</strong>g>at</str<strong>on</strong>g> least ½ tank of gas.Is <strong>the</strong>re unlimited mileage with each rental?Yes. N<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al and <str<strong>on</strong>g>Enterprise</str<strong>on</strong>g>'s r<str<strong>on</strong>g>at</str<strong>on</strong>g>es include unlimited mileage in all car classes, f<str<strong>on</strong>g>or</str<strong>on</strong>g> daily andweekly rentals. A 3,000 mile cap f<str<strong>on</strong>g>or</str<strong>on</strong>g> m<strong>on</strong>thly rentals will be applied, after which a 20 centper mile fee will be assessed.How will I pay f<str<strong>on</strong>g>or</str<strong>on</strong>g> <strong>the</strong> rental vehicle?You will pay f<str<strong>on</strong>g>or</str<strong>on</strong>g> this and turn in document<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong> f<str<strong>on</strong>g>or</str<strong>on</strong>g> reimbursement. If you have a TroyPurchasing Card, you may use <str<strong>on</strong>g>at</str<strong>on</strong>g> this time. You cannot ask f<str<strong>on</strong>g>or</str<strong>on</strong>g> a direct billing to <strong>the</strong>University.Is <strong>the</strong>re a recommend<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong> regarding rental vehicle class?St<str<strong>on</strong>g>at</str<strong>on</strong>g>e of Alabama employees (which Troy University falls under) typically make a full sizereserv<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong> f<str<strong>on</strong>g>or</str<strong>on</strong>g> a vehicle.Are Intern<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al vehicle rentals included in <strong>the</strong> c<strong>on</strong>tract?Yes, <strong>the</strong> c<strong>on</strong>tract offers preferred pricing f<str<strong>on</strong>g>or</str<strong>on</strong>g> local, domestic, and intern<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al vehiclerentals.Are we required to purchase from <strong>the</strong> Preferred Vend<str<strong>on</strong>g>or</str<strong>on</strong>g> c<strong>on</strong>tract?Yes, you are required to use <str<strong>on</strong>g>Enterprise</str<strong>on</strong>g> <str<strong>on</strong>g>or</str<strong>on</strong>g> N<str<strong>on</strong>g>at</str<strong>on</strong>g>i<strong>on</strong>al Rent-a- Car.Wh<str<strong>on</strong>g>at</str<strong>on</strong>g> insurance coverage does Troy offer f<str<strong>on</strong>g>or</str<strong>on</strong>g> rental cars?Troy provides comprehensive and collisi<strong>on</strong> rental car coverage f<str<strong>on</strong>g>or</str<strong>on</strong>g> business use<strong>on</strong>ly. HUMAN RESOURCES MUST BE CONTACTED BEFORE RENTING A CAR TOVERIFY THAT YOU ARE CLEARED AS INSURABLE. We do not cover universityspouses th<str<strong>on</strong>g>at</str<strong>on</strong>g> are not also employees. This also does not include students, but would includestudents who are also employees and <strong>on</strong> business travel. If you take advantage of <strong>the</strong> r<str<strong>on</strong>g>at</str<strong>on</strong>g>esf<str<strong>on</strong>g>or</str<strong>on</strong>g> pers<strong>on</strong>al use, <str<strong>on</strong>g>please</str<strong>on</strong>g> be advised th<str<strong>on</strong>g>at</str<strong>on</strong>g> you are resp<strong>on</strong>sible f<str<strong>on</strong>g>or</str<strong>on</strong>g> insurance coverage.