Sugar Community Edition Installation and ... - SugarForge

EmailsNumber of Auto-responses. Use this field to specify the maximum number ofautomated responses to send to a specific email address during a period of 24hours.This prevents an endless loop in the event that the email recipient has set upan out-of-office responder. If not, when Sugar receives the automated response, itresponds with automated response, thus causing an endless loop.3. Click Save.To set up a Group mail account1. In the Shortcuts menu of the Inbound Email home page, click Monitor New MailAccount.The Inbound Email Setup page displays on the screen2. In the Basic Setup sub-panel, enter information for the following fields:Name. Enter the user’s name, or an alternate name for the mail account.Mail Server Address. Enter the address of the external mail server.Mail Server Protocol. From the drop-down list, select either IMAP or POP3.When you select IMAP, additional fields display on the screen to select aMonitored folder, a Trash folder, and a Sent folder.Monitored Folders. Click Select and select the folders that you want users tobe able to access from the Emails module. The default folder is “Inbox”. Toselect multiple folders, hold down the Shift key or the Ctrl key. When youcreate an account for an external mail account such as Yahoo or Google, youmust ensure that you are using their mail server protocol.Note:If you use the default “Inbox” folder value to access a Google mailaccount, you will be able to view emails in all the folders in your Googlemail account because Google does not have a folder named Inbox. ToSugar Community Edition Installation and Administration Guide63