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Methods of Data Collection and Mode of Administration

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Effect <strong>of</strong> mode: MeasurementAnswers to survey questions - Responsepatterns (Jordan et al. 1980:218)Mean Scores on ResponsePattern CountsPhone PersonalAgreement 13.9 12.5Evasiveness .6 .5Extremeness 2.5 1.9Effect <strong>of</strong> mode: MeasurementAnswers to survey questions - Social desirability• Lower visibility on telephone may lower pressure for desirable answers• Less intimacy, desire to conform• Fewer characteristics <strong>of</strong> interviewer can be seen as relevant• Lower visibility on telephone may increase perception <strong>of</strong> possible threat• Interviewer cannot display credentials• Status <strong>of</strong> interview as interview may remain ambiguousCompared to telephone interviews, answers to rating scaleswith "vague quantifiers" in self-administered instrumentsappear to be (review in Dillman <strong>and</strong> Tarnai 1988):less extremeshow fewer category order effectsEffect <strong>of</strong> mode: MeasurementAnswers to survey questions - Social desirability<strong>of</strong> face-to-face vs phoneTheory <strong>of</strong> mode effects for in-person data collection(Tourangeau <strong>and</strong> Smith 1998)Hochstim (1967)Loc<strong>and</strong>er et al.(1976)Sykes <strong>and</strong> Collins(1988:306)Sykes <strong>and</strong> Collins(1988: 312)de Leeuw <strong>and</strong> v<strong>and</strong>er Zouwen (1988)apparent ranking:personal,telephone, mailsimilar to eachotherpattern <strong>of</strong> more SDin personal ingeneral surveymore SD inpersonal for Qsabout alcoholSD lower inpersonal

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