IBM Tivoli NetView for z/OS Programming: Pipes - IBM notice
IBM Tivoli NetView for z/OS Programming: Pipes - IBM notice
IBM Tivoli NetView for z/OS Programming: Pipes - IBM notice
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Downloads<br />
Support in<strong>for</strong>mation<br />
xiv <strong>Programming</strong>: <strong>Pipes</strong><br />
Clients and agents, <strong>NetView</strong> product demonstrations, and several free <strong>NetView</strong><br />
applications can be downloaded from the <strong>NetView</strong> <strong>for</strong> z/<strong>OS</strong> support web site:<br />
http://www.ibm.com/software/sysmgmt/products/support/<br />
<strong>IBM</strong><strong>Tivoli</strong><strong>NetView</strong><strong>for</strong>z<strong>OS</strong>.html<br />
In the "<strong>IBM</strong> <strong>Tivoli</strong> <strong>for</strong> <strong>NetView</strong> <strong>for</strong> z/<strong>OS</strong> support" pane, click Download to go to a<br />
page where you can search <strong>for</strong> or select downloads.<br />
These applications can help with the following tasks:<br />
v Migrating customization parameters and initialization statements from earlier<br />
releases to the CNMSTUSR member and command definitions from earlier<br />
releases to the CNMCMDU member.<br />
v Getting statistics <strong>for</strong> your automation table and merging the statistics with a<br />
listing of the automation table<br />
v Displaying the status of a job entry subsystem (JES) job or canceling a specified<br />
JES job<br />
v Sending alerts to the <strong>NetView</strong> program using the program-to-program interface<br />
(PPI)<br />
v Sending and receiving MVS commands using the PPI<br />
v Sending Time Sharing Option (TSO) commands and receiving responses<br />
If you have a problem with your <strong>IBM</strong> software, you want to resolve it quickly. <strong>IBM</strong><br />
provides the following ways <strong>for</strong> you to obtain the support you need:<br />
Online<br />
Access the <strong>Tivoli</strong> Software Support site at http://www.ibm.com/software/<br />
sysmgmt/products/support/index.html?ibmprd=tivman. Access the <strong>IBM</strong><br />
Software Support site at http://www.ibm.com/software/support/<br />
probsub.html.<br />
<strong>IBM</strong> Support Assistant<br />
The <strong>IBM</strong> Support Assistant is a free local software serviceability workbench<br />
that helps you resolve questions and problems with <strong>IBM</strong> software<br />
products. The Support Assistant provides quick access to support-related<br />
in<strong>for</strong>mation and serviceability tools <strong>for</strong> problem determination. To install<br />
the Support Assistant software, go to http://www.ibm.com/software/<br />
support/isa/.<br />
Troubleshooting in<strong>for</strong>mation<br />
For more in<strong>for</strong>mation about resolving problems with the <strong>NetView</strong> <strong>for</strong> z/<strong>OS</strong><br />
product, see the <strong>IBM</strong> <strong>Tivoli</strong> <strong>NetView</strong> <strong>for</strong> z/<strong>OS</strong> Troubleshooting Guide.<br />
Additional support <strong>for</strong> the <strong>NetView</strong> <strong>for</strong> z/<strong>OS</strong> product is available through<br />
the <strong>NetView</strong> user group on Yahoo at<br />
http://groups.yahoo.com/group/<strong>NetView</strong>/. This support is <strong>for</strong> <strong>NetView</strong><br />
<strong>for</strong> z/<strong>OS</strong> customers only, and registration is required. This <strong>for</strong>um is<br />
monitored by <strong>NetView</strong> developers who answer questions and provide<br />
guidance. When a problem with the code is found, you are asked to open<br />
an official problem management record (PMR) to obtain resolution.
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