IMM Mobile

IMM ISTANBUL CITY GUIDE• http://rehber.ibb.gov.tr• City Guide is a fast and reliable way to find places in the city• Users can find the nearest POI analysis (such as hospitals, pharmacies, schools,etc..) and the shortest way to reach it.

IMM ISTANBUL CITY GUIDE• Users can measure distances and find locations by using eithercoordinates or clicking on the map

IMM ISTANBUL CITY GUIDE• Users can get directions

IMM ISTANBUL CITY GUIDE• Application Uses;– Landsat Images for scales between1/500,000 to 1/90,000– Iconos Images ( 1 meter resolution )for scales between 1/90,000 to1/5,000– Ortho Photo (10cm resolution) forscales between 1/3,000to 1/200

IMM ISTANBUL CITY GUIDE1/50001/200

IMM ISTANBUL CITY GUIDE194619661988 City Plan• Includes old aerial photos (1946, 1966, 1982), a base map, and a city plan(1/100.000)

IMM ISTANBUL CITY GUIDEPeople can access detailed information using INFO tool. (Street names,important sites, house nr. and regions)

IMM ISTANBUL CITY GUIDE• City Guide does not need any additional certificate.• City Guide has a capacity of up to 100,000 users at the same time.

IMM ISTANBUL CITY GUIDEIn the near future ;• Mass transit lines are going to be added to the network analysis• Positioning via cell phone (using base stations) is going to be integrated tothe system

IMM MOBILE• The World’s first Mobile City Portal• 24/7 Access via mobile phones

IMM MOBILE• IMM Mobile is a Java based mobile application where people can reach all theservices accessible from the web portal.

CONTRIBUTIONS OF IMM MOBILE SERVICES• Provides constant availability of theIMM services in the mobile phone ofusers• Provides two way communicationbetween the municipality and people• Transmits notices to people via directtransmisson• Allows people to submit applicationsand complaints via their mobile phones

IMM Mobile• Worldwide access using all mobileoperators• User friendly• Visual interface• Fast and easy to use

IMM Mobile• A Java application that is compatible with agreat number of mobile phone models• Support for more than 300 mobile phonemodels.• Blackberry, Nokia, SonyEricsson, Samsung,Motorola models, etc.• Even works on cheap and mass-selling models(Nokia 6230, Samsung E250 etc.)• Continuously supports new models

IMM MOBILE SERVICE CATEGORIESTransportationInquiryComplaint - EventDaily InformationNotifications

IMM MOBILETransportationCamerasTraffic Density MapİDO (Istanbul Seabuses and Fast Ferries Inc.)İETTComplaint - EventCall CenterComplaint ApplicationComplaint TrackingInquiryIMMİGDAŞ (Istanbul Gas Distrubution Industry)İSKİ (Istanbul Water and Canalization Administration)

IMM MOBILEWeatherPharmacy on DutyNewsDaily InformationTender AdvertisementsActivitiesWhole Food Market and Fish PricesMayor’s Business SchedulePress Release

IMM MOBILEDocument ManagementIMM Organizational ChartCity TheathersNotificationsCulture CentersSports CentersSocial FacilitiesCemeteriesMarriage ProceduresPayment Procedures

Downloading ;HOW TO USE IMM MOBILE?1. SMSPeople can download the IMM MobileApplication via SMS. Application servers cansend the compatible application JAR to themobile phone brand/model.2. InternetPeople can download the IMM MobileApplication from the IMM web portal.3. People can download the IMM MobileApplication via a direct PC Connection

IMM MOBILE• Easy to integrate new services andcontent into the IMM MobileApplication without installing newapplications• Realtime presentation of added ormodified content

IMM “IstanBUL”WHAT IS “IstanBUL”?• “istanBUL” is a mobile mappingapplication• “istanBUL” mobile city guide is free to use• “istanBUL” is designed to serve 5 millionmobile phone owners in Istanbul• In “istanBUL” maps are downloaded tothe mobile device. Therefore, the cost isvery low when compared to similarapplications

IMM ISTANBULWHAT IS “İstanBUL”?• Contains 31.000 POI. Searchable without using GPRS• Users can reach up to date data by using GPRS• Users can search addresses and POIs in every part ofIstanbul.• Users can find the nearest police station, school,hospital, hotel etc..• Users can get real-time location information by usingTurkcell GSM Base Stations.• Users can see the route information of where they wantto go.

İstanBUL APPLICATION SPECIFICATIONS• Compiled using the Java Platform to operate in commonuse• “istanBUL” is an open source application copyrighted byIMM• “istanBUL” has 3 different map levels• Maps are vector-based. Addresses and vector-baseddata are produced by up-to date data and maps withnew borders• Includes 68,000 streets and 31,000 POIs.• Up-to-date map data is reduced to 1/200 to make itcompatible with mobile phones

İstanbulBUL3 LEVEL MAP PRESENTATIONOverview Population Centers Street Scale

IMM WORKFLOW AND DOCUMENTMANAGEMENT SYSTEM• DAYSİS manages enterprise contents like documents, papers, records, andbusiness processes in the electronic environment.

IMM WORKFLOW ANDDOCUMENT MANAGEMENT SYSTEM• Providing Better Service to Citizens• Improving performance of all formal processes – Higher quality andlower cost• Online monitoring of processes• Eliminating human errors and cost of correcting such errors• Eliminating paper• Flexible document management functionality• Faster access to document archives• Preventing loss and damage of documents• Preventing loss of processes• Managing document life cycle value• Tracking KPIs

IMM WORKFLOW AND DOCUMENTMANAGEMENT SYSTEM• AND…• Scanned documents are saved as sPDF (searchable PDF) and full-text searches arepossible.• People are able to track (query) their documents via the web and mobile phones.• From the other software applications of the institution, document processes can bestarted.• The system can be integrated with all other applications via web services

IMM WORKFLOW AND DOCUMENTMANAGEMENT SYSTEMAND…• A general workflow standard is madebased on organisational chart but it isflexible for special requirements.• Conforming to the standards of thePrime Minister General Directorate OfPublic Records.• Performance and other analysis reportsare provided.

IMM WORKFLOW AND DOCUMENTMANAGEMENT PROJECTBEFORE BPM• Processes lost• Documents lost• Impossible to locate where process is waiting• Long time to access documents (each stored ina different location)• Tremendous amount of paper printed• Documents sent by courier to distributedlocations• Citizens had one channel• No information given to citizens regardingstatus of their application• Slower process times• Higher cost due to errors, time to find lostdocuments and processes and otherinefficienciesAFTER BPMNo Process lostNo Document lostOnline monitoring of processFast access to documentsNo need to printDocuments sent onlineOnline applicationCitizens can monitor status oftheir application onlineFaster process timesLower cost of service

IMM DATA WAREHOUSE• The Data Warehosue is a repository ofIMM’s electronically stored data designedto facilitate reporting and analysis• All data is stored at a single point• Operational applications are used foroperations, not for reporting.• Easy decision-support reports for managersare obtained.• Report wizard that enables the creation ofdynamic reports

DATA WAREHOUSEBusiness Intelligence : Transformation of Data into ActionData Information ActionInvestmentTracking SystemAccountingHumanResourcesSocial Aids…DataWarehouseBusinessintelligenceGraphicsReportsWarningABData: The consolidation of raw data from different sources in the data warehouseInformation, investigation : Data analysis through business intelligence productsC Action: Source planning by using reports

DATA WAREHOUSECurrent ;• Systems have been used actively by requests from users and improvements areongoing• Data from different data sources are collected in an instant data warehousemachine.• * 6 Oracle + 4 SQL Servers + 2 My SQL = 12 Source Systems• For Oracle databases, instant data transfers are available.• Data transfer for Oracle external systems are done with respect to the needs

DATA WAREHOUSE• Current Situation• Of all the directorates, 64 modules have been developed for use• 652 licensed users have been defined in the system• Decision Support System(DSS): Dashboards have been developed. This reportsconsists of summary data for decision support• Dynamic reporting: The infrastructure for dynamic reporting has been created forinstantaneous requirements. Users can create their own reports via the webwizard.

DATA WAREHOUSECurrent Situation• Prepared reports can be convertable to formats such as excel, text, and pdf.• Users can create a mail subscription

IMM ‘’BELNET’’ INTERNET ACCESS CENTERS• In order to improve the social development of Istanbulians, it offers our people allthe opportunities of informatics in a spacious and comfortable environment withcomputers and the latest technology with a modern infrastructure.

RELIABLE BRAND FOR ACCESSING INFORMATIONBELNET• From one side to the otherside of Istanbul• 60 different BELNET access points• 7 days in a weekfrom 10:00 AM to 08:00 PM• 136 specialist officiers

STATISTICS OF BELNET USE• Number of members• Number of daily visitors117.8088,700

IMM WEB PORTAL• First public institution web portal in Turkey• An average 5.25 million visitors per month• Unique and the largest scale public web portals

IMM WEB PORTAL COMPARED WİTH OTHERMETROPOLISES

Public ServicesIMM WEB PORTAL• E-declaration• Querying debt• E-pay debt• Petition wizard• Tracking petitions, documents• Information and document request• Zoning plansTransportation• Touristic cameras• Traffic density cameras• İDO (Istanbul Seabuses and Fast Ferries Inc.)online tickets• İETT

IMM WEB PORTALComplaint – Event• Call Center• Complaint application• Complaint tracking

Daily Information• Weather• Pharmacy on Duty• News• Tender Advertisements• Activities• City Theaters• Wholesale Food Market and FishPrices• Mayor’s Business Schedule• Press ReleaseIMM WEB PORTAL

IMM WEB PORTALNotifications• Document Management• IMM Organizational Chart• Culture Centers• Sports Centers• Social Facilities• Cemeteries• Marriage Procedures• Payment Infrastructures

• Contact Adressesmurat.guneri@ibb.gov.trhalil.bayram@ibb.gov.trwww.ibb.gov.trTHANKS