12.07.2015 Views

F-720-001-A Customer Survey Form On a scale of 1 to 5 (1 ... - Friatec

F-720-001-A Customer Survey Form On a scale of 1 to 5 (1 ... - Friatec

F-720-001-A Customer Survey Form On a scale of 1 to 5 (1 ... - Friatec

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F-<strong>720</strong>-<strong>001</strong>-A<strong>Cus<strong>to</strong>mer</strong> <strong>Survey</strong> <strong>Form</strong>FRIATEC is committed <strong>to</strong> <strong>to</strong>tal <strong>Cus<strong>to</strong>mer</strong> Satisfaction and ISO 9<strong>001</strong> conformance. Please assistus with this commitment by completing this form and returning it <strong>to</strong> us via fax, email or mail.Contact Name:Company Name:Phone:Email:FRIATEC N.A. LLC Engineered Products11108 Challenger Ave. #101Odessa, FL 33556P. 727.753.0880F. 727.753.0886Email – info@friatecna.net<strong>On</strong> a <strong>scale</strong> <strong>of</strong> 1 <strong>to</strong> 5 (1 being worst - 5 being best) how do we comparewith our competi<strong>to</strong>rs in the following categories?Quality <strong>of</strong> ProductsWorst Better Best1 2 3 4 5Completeness <strong>of</strong> orders<strong>On</strong> time deliveryResponse <strong>to</strong> cus<strong>to</strong>mer needCompleteness <strong>of</strong> paperworkCommentsWorst Better Best1 2 3 4 5Worst Better Best1 2 3 4 5Worst Better Best1 2 3 4 5Worst Better Best1 2 3 4 5For FRIATEC use<strong>Survey</strong> review by:Investigation Required Yes or NoDate <strong>of</strong> review:Follow-up needed: Corrective Action required Yes or NoFollow-up assigned <strong>to</strong>:Follow-up completed on: Corrective Action # Assigned_______Page 1 <strong>of</strong> 2


F-<strong>720</strong>-<strong>001</strong>-A<strong>Cus<strong>to</strong>mer</strong> <strong>Survey</strong> <strong>Form</strong>REV. CHANGE REQUEST # DATE AUTHORIZED BYPage 2 <strong>of</strong> 2

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