Download Entire Wenger Equipment Catalog PDF

152WENGER TERMS AND CONDITIONSPRICINGPrices are subject to change without notice. Prices shown do not include shipping and handling. Incases where payment will be made using non-U.S. currency, request a current exchange rate. For moreinformation, please contact your Wenger representative. Instruments and accessories shown withspecific Wenger products throughout the catalog are not included in the price and they do not comewith the purchase of the product.SHIPPING POLICYPrices shown do not include shipping and handling charges because we do not use a flat rate. In orderto provide you the most favorable rate we calculate the cost of each shipment individually based on sizeand weight. Your Wenger representative is ready to provide you with a full quote, including shipping andhandling based on your location and the weight of your order. All weights listed in our catalog areproduct weights and not shipping weights. For exact shipping and handling charges, please ask yourWenger representative.Two easy waysto find yourWengerrepresentative1) Just go to wengercorp.com and clickon “Contact Us” or2) Call 1-800-4WENGER (493-6437).Simply provide your location and we’llconnect you to your representativeDELIVERY AND INSTALLATIONWenger delivery and installation services are two great advantages of buying direct from Wenger. Atyour option, we will package, ship, and install your order with the care and understanding that only theproduct manufacturer can provide. Wenger drivers and installers are experienced professionals who areintent on meeting your needs and providing the service you expect. Wenger installation services willensure that your Wenger investment is in perfect working order from day one and for many years ofperformance. Please contact your Wenger representative for exact costs for these services.CHANGES/CANCELLATIONSAny changes or cancellations to orders for standard product require written consent from Wenger.A 25% fee may apply if changes or cancellations occur within 15 days of shipment. Changes and/orcancellations to custom products including Customers Own Material (COM), finish matches, customcolors, rush orders, or modified products are not allowed.DELAYS/STORAGETwo weeks advance notice is required when any delays in shipment, delivery, or installation beyondthe acknowledged ship date are necessary. The costs of storage, rehandling, additional freight, andadditional installation or labor costs will be billed to the Purchaser. If goods require storage, transfer tostorage will be deemed as shipment to the Purchaser for all purposes including invoicing and payment.RETURNSReturns are not accepted without written approval from Wenger. All authorized returns are subject to aminimum 20% restocking/rehandling fee which may be higher depending upon the product. Customproducts are not returnable.CUSTOMER SERVICEIf you have questions about your Wenger product or have any problems with your order, please call ourcustomer service representatives at 1-800-887-7145.WARRANTYWenger products are guaranteed to be free of defects in materials and workmanship for a period asdescribed in the Wenger Warranty statement. For complete warranty information, please contact theWenger customer service department at 1-800-887-7145 or visit our website atwww.wengercorp.com.Nobody understands the challenges andopportunities you deal with every daybetter than your Wenger representative.They are uniquely qualified to help you findsolutions for your specific rehearsal andperformance needs.800.4WENGER (800.493.6437) • www.wengercorp.com