DHR Guest Room Amenity Setup - Dr. Daniel G. Fuchs
DHR Guest Room Amenity Setup - Dr. Daniel G. Fuchs
DHR Guest Room Amenity Setup - Dr. Daniel G. Fuchs
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Hotels & ResortsStandard Operating ProcedureHousekeepingUpdate: 02.07.08 / <strong>DHR</strong>-CO-HK-SOP-009<strong>DHR</strong> <strong>Guest</strong> <strong>Room</strong> <strong>Amenity</strong> <strong>Setup</strong> - Group StandardBath room amenities - ContinuedBathtub Area (1 pc unless room occupancy is higher or as specified below): Ceramic tray for amenity setup Bath foam, conditioner, body lotion, shampoo (bottles) 2 Bathing oil bottles Burner with matches and smelly oil 2 Bath towels 2 Hand towels 2 Face towelsToilet Area: 1 Toilet paper roll hanger (with 2 spare toilet paper rolls in the bathroom cabinet) 1 small Garbage binShower Area: Tray setup with bottles (if applicable) Bath gel, conditioner and shampoo container or bottles, filled up to ¾. Towel hook or hanger Shower mat (for security reasons)Balcony Balcony table Balcony chair(s) Armchair with cushion (optional) Ashtray Cloth hanger line (optional) Pictures/wall paintings/decor (optional)Remark: Shoeshine Complimentary shoeshine service is available to every guest. Shoes are returned as per guest request. For overnight service, shoes are returned by 07:00 or the time designated by the guest. Shoes are returned in appropriate bag or basket.Remark: Pillows Additional pillow selection “a la carte” may be available in selected <strong>DHR</strong> brands.Remark: Pre-Ordered Private Mini Bar Items (prior to guest arrival) Pre-ordered private mini bar item(s) service prior to guest check in is available to all guests. Pre-ordered private mini bar item(s) service may not apply to some <strong>DHR</strong> Petit properties due to itsexclusive or secluded location. Pre-ordered private mini bar item(s) are fully paid according to sales price prior to arrival and record afterconsummation send to Front Office/Reservations. Private mini bar must be setup at least 2 hrs prior to guest arrival in their mini-bar. Beverages and cold items are setup in the refrigerator, all other product on the kiosk/bar counter.© This material is copyright protected and is property of <strong>Daniel</strong> G. <strong>Fuchs</strong> and Stephan Faessler. Reproduction without permission is prohibited. 4
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