DHR Guest Room Amenity Setup - Dr. Daniel G. Fuchs

Hotels & ResortsStandard Operating ProcedureHousekeepingUpdate: 02.07.08 / DHR-CO-HK-SOP-009DHR Guest Room Amenity Setup - Group StandardCloset 8 regular hangers (4 in each side)/ 12 regular hangers (Resorts) 4 trousers hangers (2 in each side)/ 6 trousers hanger (Resort) 2 extra pillows on upper shelf 2 Umbrellas Slippers (packed and sealed) are placed in the wardrobe. Slippers are not re-usable. In-room Safe: Safe instruction is either written on the safe or placed inside the safe. Basket and information paper for “Complimentary shoeshine” are placed inside the wardrobe,on the floor. Items for laundry and pressing services are placed in a compartment, inside the wardrobe.Right shelf: Turn down tray Laundry items consist of 2 A4 paper for dry cleaning, 2 A4 paper for regular laundry and 2laundry bags. 2 Breakfast door knob menus 1 Sewing kitMini-Bar Counter top: Ice bucket with ice tong and cover (if applicable). A hand bottle opener is supplied in the refreshment centre (mini-bar), fixed to the exterior. Plastic stand for kiosk and mini bar is placed in front or on top of the bar or kiosk, facing theguest.Top Shelf: Mini bar prices list 2-4 DHR complementary drinking water with bottle neck tag (depending on room occ 1 Tea kettle Coffee Cups and tea spoon (depending on room occupancy) with underliners/saucers Sugar Bowl (4 coffee mate, 4 tea bags, 4 white sugar and 4 brown sugar, 2 sugar substitute orsimilar and 4 dairy cream) 4 Cocktail napkins (paper with DHR logo) Wooden tray for mini bar set up (if applicable) Gin, Vodka, Johnnie Walker Red Label, Hennessy Cognac VSOP and one local whisky Chips/ Mixed nuts or dried fruits Condom Smints or similar Mosquito Repellent Aspirin Local Map (if applicable) Private personal mini-bar items as requested by the guest© This material is copyright protected and is property of Daniel G. Fuchs and Stephan Faessler. Reproduction without permission is prohibited. 2