Celebrate a Legacy in Tourism - School of Travel Industry ...

School of Travel Industry Management at theUniversity of Hawai‘i at Mā noa12th AnnualCelebrate a Legacyin TourismApril 21, 2011HONORINGMark Dunkerley of Hawaiian AirlinesJoseph Toy of Hospitality Advisors, llcA benefit to raise scholarship funds for TIM School students

Dr. Juanita LiuInterim DeanSchool of Travel Industry ManagementAloha,Savor the flavors of the Islands.From a casual snack on Waikīkī Beach to the mouth-watering appeal of oursignature steaks, you’ll find a combination of the finest cuisine and the mostenticing atmospheres.For reservations or more information, visit dininginhawaii.com or call 921-4600.SHERATON WAIKIKI: RumFire, Ingredients, Kai Market, The Edge of WaikikiSHERATON PRINCESS KAIULANI: Pikake Terrace, Splash Bar & Bento.Creation – A Polynesian JourneyTHE ROYAL HAWAIIAN, A LUXURY COLLECTION RESORT, WAIKĪKĪ: Surf Lanai,Mai Tai Bar, Azure Restaurant, ‘Aha ‘Aina - A Royal Hawaiian Lū‘auMOANA SURFRIDER A WESTIN RESORT & SPA: beachhouse at the moana,the veranda breakfast, the veranda afternoon tea, The Beach BarWe are honored to have youwith us this evening for our 12thAnnual Celebrate a Legacy inTourism awards ceremony. Thesuccess of the TIM School and ofHawai‘i’s tourism industry is dueto the generosity and aloha ofpeople like you.Tonight we celebrate adistinguished leader in ourtourism industry, Mark Dunkerley, presidentand CEO of Hawaiian Airlines. We recognizehis exemplary achievements and visionaryleadership during challenging economic times.We applaud Mr. Dunkerley and the HawaiianAirlines team for leading our hometown carrierinto international markets and providing awardwinningservice. We are delighted to have Mr.Dunkerley here with us this evening to honor hiscontribution to Hawai‘i’s tourism industry andpresent him with the Legacy in Tourism award.We also recognize TIM alumnus Joseph Toy,president and CEO of Hospitality Advisors forboth his professional achievements as Hawai‘i’spremier hospitality consulting firm and for hisunwavering support and contributions to theSchool of Travel Industry Management. Weare very pleased to induct Mr. Toy into the TIMAlumni Hall of Honor. His achievements areemblematic of the success of our alumniaround the world.This evening is also of particularsignificance as the School ofTravel Industry Managementcommemorates its 45th anniversaryas a pioneering program and firstinstitution to integrate all aspectsof the travel industry under a singlediscipline. We proudly represent oneof the most respected programsworldwide in the study of hospitality,tourism, and transportation management with4,000 graduates with degrees and 3,000 withprofessional certificates.For 45 years, the School has benefited froma close partnership with the visitor industry ineducating tomorrow’s travel industry leaders.Your presence here this evening is a testamentto this vital partnership and your supportenables the School to build a better future forour students, our community and our state.Mahalo for your continued support of tourismand travel industry education in Hawai‘i.All proceeds from this evening’s Legacy eventwill be used to fund scholarships for local TIMstudents. Thank you for your generous supportto raise much needed funds for our hard workingstudents so that they can successfully completetheir studies.We hope that you have a wonderful evening!Warm Regards,Juanita C. Liu, PhDInterim Dean2 School of Travel Industry Management at UH Manoa • 12th Annual Celebrate a Legacy in Tourism 12th Annual Celebrate a Legacy in Tourism • 3

School ofTravel Industry ManagementPaul YokotaChairmanTIM School Advisory BoardAudrey HiguchiPresident, TIM International, Inc.Alumni Association of the School of Travel Industry ManagementTIM AdvisoryBoard of DirectorsPaul Yokota, ChairmanAloha,I speak for the members of theTIM School Advisory Board whenI say how very grateful we arefor your support of the Pacific’spremier academy at teaching theskill and science behind traveland tourism.This evening’s awards ceremonyis more than just a fundraiser.Its significance is captured in the name of theevent: Celebrate a Legacy in Tourism. This isindeed a celebration of our greatest industryand the perpetuation of a legacy being carriedforward by the coming generation. It wouldn’tsurprise me in the least if one of the studentsbenefiting from your generosity will someday beMark Dunkerley is being honoredwith the TIM School’s Legacy inTourism award and it’s easy tounderstand why. Everyone knowshow important Hawaiian Airlines isto Hawai‘i’s tourism industry andkeeping our islands connected.When Mark joined Hawaiian in2003, the airline was facingenormous economic challenges,requiring a strategic focus on its future. Weall know the story since then. With Mark atthe controls and guiding the way, Hawaiian’sworkforce has lifted the airline up to become thebest in the industry. And the future for Hawaiianis only getting brighter.Aloha,On behalf of TIM International,I would like to congratulateMark Dunkerley for receiving the2011 Legacy in Tourism award.He joins a list of distinguishedhonorees that have madeinvaluable contributions toHawai‘i’s tourism industry. I wouldalso like to congratulate Joe Toyfor being inducted into the TIMAlumni Hall of Honor. Both gentlemen set an outstanding examplefor future graduates of the School of Travel Industry Management.TIM International Inc. (TIMI) is the alumni association forthe University of Hawai‘i at Mānoa, School of Travel IndustryManagement and chapter of the University of Hawai‘i AlumniAssociation (UHAA). TIMI was formed in 1968 and has since grownWilliam AnonsenJohn BroganRussell ChunJoe DavisPeter S. FithianJerry GibsonMufi HannemannGloria HendersonAudrey HiguchiPeter IngramMar LabradorMichael McCartneyDavid McNeilElliot MillsRay MiyashiroJohn MonahanDean NakasoneErnest NishizakiThomas PaulyGareth SakakidaPhilip SammerChris TatumPriscilla TexeiraJoseph ToyEd WaryRobert Zolleraccepting one of these treasured awards.Our esteemed two honorees this eveningsignify all that is great about Hawai‘i’stourism industry.Joseph Toy was already a highly accomplishedand sought-after international hospitalityconsultant when he enrolled in the graduateprogram at the TIM School. Like many othertourism professionals, he saw the School as anopportunity to become even more successful.What a superb endorsement of the TIM School’svalue! Joseph is being inducted into the TIMAlumni Hall of Honor and this is a tribute thatis richly deserved.The TIM School Advisory Board is comprised ofHawai‘i’s top leaders in business and tourism.We work in different industries and sometimesfind that we are competing for the sameinterests. But we are all unified in our belief thatthe TIM School deserves our support and thatits success begets success for Hawai‘i tourismand, ultimately, our state’s economy.Mahalo everyone for your support of the TIMSchool and Hawai‘i’s next generation of tourismleaders and award winners.Me Ke Aloha Pumehana,Paul YokotaChairman, TIM School Advisory BoardHonorary Event Co-ChairCelebrate a Legacy in Tourismto include more than 4,000 alumni worldwide. Our purpose is toprovide active leadership in support of the mission of the School.We have provided financial support for the Chuck Gee TechnologyLearning Center, student scholarships, and faculty teaching awards.We annually sponsor Na Kukui, an Industry-Student networkingevent, host graduation receptions for TIM students each semesteras well as alumni receptions, and facilitate internship andeducational opportunities.TIM International is fully committed to supporting the School in itsefforts to prepare new generations of industry professionals, itsinitiatives, and its alumni. We thank you for joining us this eveningto Celebrate a Legacy in Tourism and for your continued support ofthe School of Travel Industry Management.Mahalo,Audrey HiguchiPresident, TIM International, Inc.Honorary Event Co-ChairCelebrate a Legacy in TourismAdvisory EmeritusEd FullerGregory M.B. TongTIM International, Inc.Alumni AssociationBoard of DirectorsAudrey Higuchi, PresidentGlenn Perry, Vice PresidentClinton Inouye, TreasurerCybil Rawlins, SecretaryNaile BrennanWilson ChanLee-Ann ChoyMiriam DomingoDave EvansRen HiroseKathy InkinenMarie KumabeKylie MatsudaLesley MatsuwakiClyde MinDietra Myers TremblayJoseph PlutaLois SismarPeter SitGlenn VergaraRoberta Wong Leung4 • 12th Annual Celebrate a Legacy in Tourism12th Annual Celebrate a Legacy in Tourism • 5

2011 TIM ALUMNI HALL OF HONOR AWARDJoseph ToyPresident and Chief Executive OfficerHospitality Advisors, LLCJoseph Toy, president and CEO of Hospitality Advisors,LLC, is being inducted into the TIM Alumni Hall of Honorin tribute to his stellar career in Hawai‘i’s tourism industry.Mr. Toy has built his company into Hawai‘i’s premierhospitality consulting firm and provides his expertise toresort properties, management companies, golf coursesand attractions statewide. His monthly report and analysisof Hawai‘i hotel occupancy are closely followed at alllevels of the tourism industry and government.His 30-plus years of international managementconsulting and public accounting experience is broad,diverse and complex, and features providing market andeconomic studies, strategic planning, operational andmanagement advisory studies, financial analysis, tourismstudies, government consulting, and acquisition anddivestment services.EVERY LIFE SAVED IS A GIFT.By investing in the Kapi‘olani Health Foundation, you supportlifesaving care for Hawai‘i’s critically ill children and give parentsthe most important gift of all...a future for their keiki.In addition to his consultancy work in Hawai‘i, Mr. Toy’scareer has led him to assignments in Australia, Brazil, theCaribbean, China, Cook Islands, Cyprus, England, France,Guam, Hong Kong, India, Korea, Philippines, Saipan,Samoa, Singapore, Sweden, Thailand, Taiwan, and Tonga.Mr. Toy earned a Master of Science degree from the TIMSchool in 2000, concentrating his studies on resort andtourism development.Mahalo to Marriott Resorts Hawaiifor making this ad possible.KapiolaniGift.orgKapi‘olani Health Foundation supports the Kapi‘olani Medical Center for Women & Children,Hawai‘i’s nonprofit children’s hospital.6 School of Travel Industry Management at UH Manoa • 12th Annual Celebrate a Legacy in Tourism 12th Annual Celebrate a Legacy in Tourism • 7

808.923.2311 www.halekulani.com2 0 1 1 L e g a c y i n T o u r i s m A W A R DExtraordinary Setting. Extraordinary Dining.Mark DunkerleyPresident and Chief Executive OfficerHawaiian Airlinesphotography by Barbara KraftMark Dunkerley, president and CEO of Hawaiian Airlines,is being honored by the TIM School with the Legacy inTourism award for his leadership in guiding Hawaiian’sresurgence to becoming one of the world’s best airlines.As the “pioneering carrier of the Pacific,” Hawaiian Airlineshas been fulfilling the air transportation needs of Hawai‘i’speople continuously since 1929. Hawaiian has a rich andstoried history, but its greatest period of success andoperating performance has come since Mr. Dunkerleyjoined the airline in 2003.Mr. Dunkerley immediately began putting his stamp onempowering employees, implementing plans to improveHawaiian’s quality of service, operating the airlinemore efficiently, and plotting a course for future growthinternationally.During his tenure, Hawaiian has become the industry’sleading airline for operational performance, delivered thehighest levels of customer service, and has been one ofthe most financially successful U.S. carriers.Always planning ahead, Mr. Dunkerley has positionedHawaiian to introduce a new fleet of long-range aircraftover the coming decade and expand its service tonew markets in Asia, all of which benefits Hawai‘i’svisitor industry.Aviation has been a lifelong passion of Mr. Dunkerley. Heis a licensed commercial pilot and a veteran performerof aerobatic competitions, which includes being the U.S.Northeast Region Advanced Aerobatic Champion in 2002.Neo-Classical French Cuisine Contemporary SeafoodLate Night Libations Sunset Cocktails & Light Fare8 School of Travel Industry Management at UH Manoa • 12th Annual Celebrate a Legacy in Tourism 12th Annual Celebrate a Legacy in Tourism • 9

Table SponsorshipsFind your dream vacation,right here at home.STARWOOD RESORTS’ KAMA‘AINA RATESSTARTING AT $130PLATINUM SPONSORSAmadeus Revenue Integrity, Inc.Atlantis Submarines HawaiiChun Kerr Dodd Beaman & Wong /Torkildson Katz Moore Hetherington HarrisDaniel HiltonHalekulaniHawaiian AirlinesHospitality Advisors, LLCKyo-ya Hotels & ResortsMarriott Resorts HawaiiMC&AStarwood Hotels & ResortsTIM International, Inc.Gold SPONSORSHawaiian AirlinesHilton Hawaiian Village Beach Resort & SpaHorizon LinesHTH CorporationMeadow GoldUnited Laundry ServicesO‘AHU: Sheraton Waikiki; The Royal Hawaiian, a Luxury Collection Resort, Waikī kī ; Moana Surfrider, A Westin Resort & Spa;Sheraton Princess Kaiulani MAUI: Sheraton Maui Resort & Spa; The Westin Maui Resort & Spa; The Westin Ka‘anapali OceanResort Villas KAUA‘I: Sheraton Kauai Resort; The St. Regis Princeville Resort; The Westin Princeville Ocean Resort VillasTHE BIG ISLAND: Sheraton Keauhou Bay Resort & SpaInfinity pool at Sheraton WaikikiPamper yourself at the reinvigorated Starwood Hotels & Resorts in Hawai‘i. Fromredesigned guestrooms and a stunning oceanfront infinity pool to a luxurious spa andexclusive new dining venues – let us help you experience Hawai‘i like never before.CALL YOUR TRAVEL PROFESSIONAL OR 1.866.716.8140AND REQUEST RATE PLAN KAMVIP.TO LEARN MORE, VISIT STARWOODHOTELSHAWAII.COM/KAMAAINA.© 2011 Starwood Hotels & Resorts Worldwide, Inc. All rights reserved. Offer subject to availability and blackout dates. Offer restrictions may applyand are subject to change without notice. Basic room rates do not include the Resort Charge that is imposed per room, per night, and state/localtaxes. For full terms visit starwoodhotelshawaii.com/kamaaina.Silver SPONSORSABC StoresAnthology Marketing GroupBank of HawaiiCastle Hilo Hawaiian HotelCharley’s TaxiChevronEnterprise HoldingsErnst & YoungFCH Enterprises, Inc. / Prince Resorts HawaiiHawai‘i Hotel & Lodging AssociationHawai‘i Visitors & Convention BureauHawaiian Paradise CoffeeHonolulu Star-AdvertiserHyatt Regency Waikiki Beach Resort & SpaInkinen & AssociatesMiramar Hotel at WaikikiOutrigger Enterprises GroupQueen Emma Land CompanyQueen Lili‘uokalani TrustSKAL International HawaiiUniversity of Hawai‘i Foundation12th Annual Celebrate a Legacy in Tourism • 11

The Evening’s ProgramMASTER OF CEREMONIESDan CookeALOHA ENTERTAINMENTTihati Productions Hawaiian QuartetRemarksM.R.C. Greenwood, President, University of Hawai‘i SystemInvocationKahu Kelekona Bishaw, Kamehameha SchoolsTIM School Video TributeEntertainmentnā keiki o Hālau Hula OlanaRemarksDr. Juanita Liu, Interim Dean, TIM SchoolPresentationTIM Alumni Hall of Honor AwardJoseph Toy, President & CEO, Hospitality Advisors, LLCEntertainmentTihati Productions Hawaiian HulaSPECIAL RemarksGovernor Neil AbercrombiePresentationLegacy in Tourism AwardMark Dunkerley, President & CEO, Hawaiian AirlinesTalk StoryGovernor Neil Abercrombie, Mark Dunkerley, and Joseph ToyPAU12th Annual Celebrate a Legacy in Tourism • 13

Menu2011 TIM Alumni Hall of Honor AwardeeIsland Farms Greens, Tomato, EndiveCreamy Papaya DressingPetit New York SteakShiitake Mushroom Cabernet SaucePan Seared Island Mahimahi FiletLemon Grass & Thai Basil Beurre BlancHamakua Goat Cheese Mashed PotatoMedley of Seasonal VegetablesCoconut Cake with Green Tea MacaroonGuava Coulis and Fresh BerriesHawaiian Coffee Decaffeinated Coffee TeaWine ServiceCompliments ofSouthern Wine & SpiritsTODAY WE’RE ESPECIALLYPROUD TO BE HAWAIIAN.Mahalo to the School of Travel IndustryManagement for the honor bestowed onour President and CEO, Mark Dunkerley.And warm congratulations to his fellow honoree,Joseph Toy of Hospitality Advisors, LLC.Providing active leadership in support of the mission of the School of Travel IndustryManagement through membership participation, image enhancement, financialcommitment, and promotion of synergies among student, faculty, alumni and friends.2560 Campus Road, George Hall 346 • Honolulu, HI 96822 • UHalumni.org/TIMIHAIC-30058-2_TIM_HalfPage.indd 112th Annual Celebrate a Legacy 4/12/11 in Tourism 8:29:49 • AM 15

HOSPITALITY ADVISORS LLCHotel Tourism & Real Estate ConsultingCelebrate a Legacy in TourismJoseph M. Toy and Hospitality Advisors LLCcongratulate Mark Dunkerley of Hawaiian Airlineson his achievements and contributions to Hawai‘i’s tourism industry.Hospitality Advisors LLC proudly supports theUniversity of Hawai‘i at Mānoa School of Travel Industry Management andTIM International in their continued excellence as one of the world’s most respectedprograms in hospitality, tourism and transportation.Hospitality Advisors LLC is Hawai‘i’s premier hospitality consulting firm and provides expertise tohotel owners, management companies, investment funds, golf courses and attractions on a statewide,national and international basis.Hospitality Advisors’ hotel statistical reports, the monthly Hawai‘i Hotel Flash Report and the WeeklyHotel Report, provide operating benchmark data for lodging properties in the State of Hawai‘i.Please visit us at www.hospitalityadvisors.comSuite 2124, Fort Street Tower Tel: (808) 550-8955745 Fort Street Mall Fax: (808) 550-8655Honolulu, HI 96813Email: info@hospitalityadvisors.comSchool of Travel Industry ManagementLegacy in Tourism Awardees1999 Chuck Gee2000 John Brogan2001 Robert Burns2002 Governor George Ariyoshi2003 Ambassador L. W. “Bill” Lane, Jr.Jean Lane2004 Dr. Richard Kelley2005 Peter Schall2006 TIM School – 40th Anniversary2011 Mark DunkerleyTIM Alumni Hall of Honor Awardees1992 Ernest Nishizaki1993 Roberta Wong Leung1994 Michael White1995 Tim Marsden1996 Clyde MinJoseph Pluta1997 Richard Hartman1998 Kathy Inkinen1999 Johnson ChoiTed Sakai2000 Paul Tang2001 Paul Yokota2002 Tsuyoshi Sakata2003 Ren Hirose2004 Lois Sismar2005 Dean Nakasone2006 All Alumni Honorees2007/2008Ed WaryAnthony Wong2009 Audrey HiguchiAlan Ong2011 Joseph ToyHawai‘i Hospitality Hall of FameHonorees2007 R. Alex “Andy” AndersonDr. Edward M. BarnetIrwin S. “Bick” BicksonWalter D. Child, Sr.W. Dudley Child, Jr.Hung Wo ChingMark EganWebley EdwardsGrace Busher GuslanderLyle Lowell “Gus” GuslanderEdwin “Ed” HastingsChristopher Bagwell HemmeterChinn HoDon HoRobert W. HoldenRichard E. HoltzmanDuke KahanamokuHenry J. KaiserRoy & Estelle KelleyStanley Kennedy, Sr.Robert MacGregorJimmie Healani MacKenzieWilliam J. MullaheyWilliam A. PattersonMary K. Robinson2008 Kenneth F. C. CharJerry HulseGeorge H. S. KanaheleKanae KobayashiRobert N. RinkerGeorge “Pete” Wimberly2009 Alfred ApakaFred DaileyStanley Kennedy, Jr.Richard KimballRuddy TonggAnnalisa “Annalie” Tatibouet16 • 12th Annual Celebrate a Legacy in Tourism 12th Annual Celebrate a Legacy in Tourism • 17

Management and Employees of Amadeus Revenue Integrity, Inc.Tucson, Arizona proudly supports theSchool of Travel IndustryManagementand itsLegacy in Tourism Scholarship Fundraiserwww.AMADEUS.comFor further information please contact Al Toll, VP, ITSolutions520-232-5109 or al.toll@amadeusri.comAmadeus Revenue Integrity(ARI) specializes in providingairline and travel related servicecompanies with innovativetechnology solutions that featurecritical connectivity. ARIhas become recognized especiallyfor its expertise in mergingtelecommunications andcomputing technology to delivercustomized solutions thatenable clients to improve productivity,efficiency, and bottom-lineperformance.18 • 12th Annual Celebrate a Legacy in Tourism

School of Travel Industry Managementat the University of hawai‘i at mānoaCongratulations and Mahalo.To the Celebrate a Legacy of Tourism honorees.We are proud to support you and the School of Travel Industry Managementat the University of Hawaii at Manoa.FACULTYJuanita C. Liu, Interim DeanChuck Y. Gee, Dean EmeritusDexter ChoyJack De JongLaura GershuniJoyce HwangMarie KumabeIngrid LinDaniel SpencerPauline Sheldon, Professor EmeritusIvan WenLecturersBenjamin BystromWesley FongPaul LawlerMarc LizamaLaleen RamiscalEd WaryStaffValerie ChinenBevra DangDeborah FitzgeraldTia IkenoCathryn IwashitaHuston LadnerColleen OkadaRachel SomaSusan KikuchiElena TomElissia WahlAcknowledgementswww.horizonlines.com 877-678-7447Aloha Air CargoArmstrong ProduceCreative Fx, Brion ChangDAY AV, Dennis YeeFlora Dec Sales, Sydney HamadaFloral Network LLC, Debbi Barrett-Holt, AIFDFloral Resources Hawai‘i, Vernon & Lorraine InouyeGreenpoint Nursery, Eric TanouyeGreeters of Hawai‘i, Peter FithianHali‘imaile Pineapple Co. – Maui GoldHawai‘i Tourism AuthorityHawai‘i Visitors and Convention BureauHawaiian HostLaird Christianson AdvertisingMcNeil Wilson Communicationsnā keiki o Hālau Hula OlanaOffice of the Governor, Vicki BorgesPacific Floral Exchange, Grayson InouyePacific Rim Concepts, LLC, Lee-Ann ChoySouthern Wine & Spirits, Warren ShonStuart Yamane Creative, Stuart YamaneTihati Productions, Cha ThompsonSusan SmithHawaiian Airlines TeamHIlton Hawaiian Village Beach Resort & Spa TeamSchool of Travel Industry Management Student VolunteersTABLE SALES COMMITTEEHONORARY EVENT CHAIRThe Honorable Neil AbercrombieGovernor, State of Hawai‘iHONORARY EVENT CO-CHAIRSAudrey HiguchiPresident, TIM International, Inc.Paul YokotaChairman, TIM Advisory BoardTABLE SALES CHAIRMANNoel TrainorSavoy Consulting, LLCPROGRAM CHAIRPERSONLee-Ann ChoyPacific Rim Concepts, LLCEVENT ADVISORTed SakaiMiramar Hotel at WaikikiEvent Vice Chairs and Special RecognitionWilliam AnonsenJoan BicksonVicky CayetanoBrion ChangJerry GibsonDenise HayashiAlan HoffmanSalah IhsanLouise IngDavid McNeilJohn MonahanErnest NishizakiJames C. PolkChris TatumJohn TiltonPaul Yokota22 • 12th Annual Celebrate a Legacy in Tourism 12th Annual Celebrate a Legacy in Tourism • 23MG_TIM_6x5.indd 14/9/11 2:25 PM

Mahalo!To all of our table sponsors, we thank you for supporting the mission of the TIMSchool and, most importantly, the students who are benefiting from your generosity.The TIM School is devoted to educating and preparing the future leaders of traveland tourism, and your support is instrumental to reaching that goal.A special mahalo goes to our Platinum table sponsors, as $3,000 of your donation isbeing dedicated to a TIM School student scholarship in your name. What a tribute!PLATINUM SPONSORSChun, Kerr,Dodd, Beaman& WongGold SPONSORSTravel Industry Management ~ Congratulations on your Forty Fifth!Giving FlightTo Dr e a m sPacific Beach Hotel joins TIM inexpressing its congratulations andgratitude to tonight’s honoreesMark DunkerleyPresident & CEOHawaiian AirlinesandJoseph ToyPrincipalHospitality Advisors, LLCThey make it possible for visitorsto realize their dream in Hawaiiand provide us opportunities torealize our own.Silver SPONSORSSUPPORTERSwww.pacificbeachhotel.com24 • 12th Annual Celebrate a Legacy in Tourism